don't use custom tree surgeons! I downgraded my previous review. after 3 weeks and multiple calls,…read morethere was no attempt to remedy the situation. my husband and I did this morning did what they said couldn't be done. attached are photos AFTER they trimmed my tree (for $250) then after my husband and I fixed it ourselves.

This is my second review in a year for this company and I am sure it will not be my last. When we…read morebought the property it came with tons of tree and yes they were beautiful but they were overwhelming to the property and sickly. Most recently we had the notorious pine bark beetles decide they wanted to chomp their way thru the forest. If you have ever experienced these beetles you know how fast they eat and if you have not experienced the beetles let me say this....if you see a pine tree start turning brown for no reason and then it just dies in a matter of 2 weeks, you have beetles and then they start chomping your next tree and your next tree....call a Custom tree surgeons immediately to get those pests out of their. You cannot kill the beetles you must get rid of the trees they are eating and the surrounding trees in order to protect your other pines. The guys come out and never stop working once they hit the ground it's a chain saw symphony. Little Bobcats picking up all the logs and cherry pickers with the guys up in the air cutting down trees. Then there are the guys on the ground raking up the debris. Totally amazing. I really cant say enough wonderful things about the company. I would not hesitate to recommend them to anyone needing tree(s) removed.

Two limbs(20+ feet off the ground) broke during a storm last week but we're still hanging on over…read moremy fence. Durance Tree Service was able to come out and handle my issue before the branches broke loose and damaged the fence. Excellent response time and the workers were quite friendly.

These guys are top notch: I met with Stacy onsite at our property and he was very thorough in…read moreexplaining pricing, what they were going to do and how they were going to do it. DTS was on-time, fairly priced and they did a great job... I highly recommend them!

I had trees limbs from neighboring properties hanging over my home and the and the sound of acorns…read moredropping on my sunroom were quite loud. I contacted Warming tree services and they came out and gave me a great estimate. The thing that I greatly appreciate about their service was: 1 . They came out and and took a look and told me what they were going to do. 2. They scheduled me for a date and time and and showed up when they said that they would. The practiced safety first all wore hardhats. 3. Most of all everything that they said they would do they did from cutting the trees, to cleaning up the area, and hauling it off. Great customer service has been hard to find lately and these guys were professional from beginning to end. These guys deserve to be taken to lunch on the owners tab. AWESOME JOB WELL DONE. I RECOMMEND THIS COMPANY TO ALL VETERANS LOOKING TO HAVE TREE WORK DONE.

Did everything they said they would. Cleaned up after themselves 100%. All personnel were…read moreExtremely courteous

I had an 8"-10" diameter limb on a giant pin-oak that had spanned over my roof (also: I have a very…read moretall house). It was a true "widow-maker" of a limb. I had 5 arborists come and bid the job, and they were very nervous, and the price was pretty high. First Choice didn't bat an eye, and their bid was the lowest by several hundred dollars. At first, I was very hesitant to accept such a low offer; but I used some AI tools to analyze comments and reviews across several sites, and the only negative comment found was that they once removed the "wrong" tree. I decided to give them a chance, and I was VERY pleased. These guys are no joke. They did a fantastic job from start to finish. I will definitely hire them again and will be recommending them to anyone who needs some tree-work done.

YELP saves again…read more Racking up leaves can be great exercise but it gets old quick when temps from under 60 and it's raining every other day. And I was more then tired of clearly leaves from the car every morning. Time to cut/trim down some trees. Could have tired Angie's list - but I think Yelp's word of mouth works so much better. After creating a list, I start calling around. Most places were OK on the phone. This place was GREAT. Great customer service: Was clueless on what needed to be done. Talked with Brian and he said he would come to the home, look around and leave an itemized typed up list in the mail of things that needed to be addressed, cost, and a time frame for the completion. He initially called late Wednesday morning, and confirmed he'd be out later that same day. He then calls to let me know that he has sent the list out in the mail. Great communication and great cost! Great employees: Sometimes in services industries the face of the company is pleasant but the crews are much less. Not the case, every person worked efficiently and with a pleasant demeanor. Clearly Brian trust his crews and knows he has quality people working under him. There was no harsh words, or smoking, etc. Completely professional staff. Service: Brian and his crew worked beautiful throughout the day Thursday. Arrive before 9 and working through the rain and cold weather. The sun had set but still they continued working. They were forced to return to complete the job but it was a BEAUTIFUL job. We can finally see the sun!

Best tree guys in JAX, Best in the business! The owner (Brad) is very thorough in explaining what…read moreneeds done and why, won't oversell you or up charge you for services you don't need. Very transparent and fair in pricing. On the day of the project, they showed up on time, got the work done quickly and precisely, and completely cleaned up the entire yard to the point you couldn't even tell they were here. Great overall, would recommend to anyone looking for quality tree work at a reasonable price. We will definitely use them again in the future.

Great job. I needed a tree cut and another one to be trimmed. The Bushor crew arrived and did their…read morejob with care and ease. I would use their quality service again.

Highly recommend this tree service company. Excellent…read morecustomer service and a group of kind caring people. Thank you for saving my street kitty.

A maple in our front yard was uprooted during Tropical Storm Elsa.  It landed on trees that hung…read moreover our neighbor's house and was in imminent danger of becoming dislodged and falling in their living room.  Three hours (yes, 3) elapsed between the time we placed a call to The Branch Manager Tree Service and the time they removed the tree, that very evening.  Everyone was courteous and efficient.  The situation did not allow for time to price-shop, but I now know that the amount they charged was quite reasonable.  We are so very pleased and thankful.

Had Black Creek remove a very large diseased tree from our yard. They did a wonderful job…read more Efficient, careful and professional. Clean up was done perfectly. We're very pleased and highly recommend this company.

I highly recommend Justin and his crew. The process was seamless from start to finish. He was able…read moreto provide a scope quickly and adjust the pricing right away when I decided to remove a second tree. He was very communicative throughout the process so I knew exactly what to expect (i.e. what surrounding plants would likely get damaged). My work was scheduled quickly and even done earlier than expected. Black Creek Tree Company was recommended by a neighbor. I requested estimates from other companies too but Justin's quote worked best for my budget especially considering two trees and stumps were removed. The clean up was spot on too! So, if you're procrastinating on removing any trees like I was, don't do what I did and wait until those tree roots start to mess up your driveway! Give Justin @ Black Creek Tree Company a call.