Misty and Jessie are great people to work with at this establishment. Pam in service has been so…read morefriendly to us. She is always accommodating. I trust this dealership and would recommend them to anyone looking for an automobile

Wonderful service!!! Came in for an oil change and Jessie , John and Josh were super helpful and…read morevery attentive. Love this location!!!

Every time I work with WS, it is a professional experience with people who care. I recently…read morepurchased a vehicle from Waller Singer Chevrolet, and I couldn't be more satisfied with the entire experience. From the moment I walked through the door, the staff was welcoming, knowledgeable, and professional.

I speak from Personal Experience, as I was treated Personally by the GENERAL MANAGER & the company…read moreSERVICE MANAGER. My Cadillac SRX had to be Towed for service due to some "malfunction" on July 6, 2019, Saturday. Given the location of my residence, I Graciously chose THIS Failure of a " Certified Cadillac " dealer/service to work on & Fully Repair my Cadillac to "Certified" Standards. As of This posting, this Pathetic establishment STILL Has my vehicle, YET to be Repaired. Something which BEGAN as "replacing the starter", has most recently morphed into "need to replace the Radiator". My First complaint is the FAILURE of Communication the inept staff are capable of. Not just Making a call or sending a text to a Cash Paying CUSTOMER, but they can't Handle Receiving calls. The shop MANAGER LIED 3 Times (All calls are Recorded for Accuracy & Posterity) regarding the Availability of a Radiator, these are the Lies we KNOW of! The General "Manager" is as Useless & Inept as the Service manager. As your Titled Company position, sir, the buck DOES STOP WITH YOU! Hanging UP on a Cash Paying customer does Not sit well, apparently that is your "policy & procedure" as hanging up on me mid-sentence by both Service & "general" "managers", when explanations are Demanded & I am extremely Valid in my complaint & concerns. The fact I have paid $1500 on a RENTAL Thus far, falls upon ears that unsuccessfully connect Anything as both these boys have their heads so Far up Each others Ass attempting to Cover, Conceal, LIE & Steal! I Will NEVER EVER refer ANYONE to Utilize even the TRASH CANS here!!! Craziest part, I was Borderline of simply Trading Up, or "Upgrading" WITH these boys, my car IS paid Off, but it'll be a COLD DAY IH before Anyone here makes Anything off myself or Family henceforth. ! The ONLY Reason 1 star is applied, is due ONLY to requirements & the Fact a NEGATIVE isn't Available! In Summation, DO NO UTILIZE THIS "dealer", for SERVICE or SALES! The More I vocalize, the More feedback I'm receiving that I am NOT the Only CUSTOMER & This is FAR from being an Isolated incident! I'm posting my Personal Experience on MANY PUBLIC Social Media sites (can't have you boys Assuming this would be it).

Avoid Jim Taylor Chevrolet in Rayville, LA. I deeply feel sorry for the community of Rayville for…read morethe manipulative frauds at their Chevrolet dealership, as I didn't know either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership. Completely PATHETIC. I had my car towed to Jim Taylor Chevrolet in Rayville after it broke down while we were traveling. We made it clear the vehicle had a new transmission recently installed by our hometown Chevy dealership as we were in shock that it was broken down. This was communicated the day we broke down and the FIRST Monday that the service department was called. To continue our family trip, I ended up buying a Tahoe from them and left my broken-down vehicle with their service department. Obviously they were happy to get a sale and we were told their service department is really good at reaching out to other Chevrolet service departments-as they continued to ask the name of our dealership just in case they had any questions on the previous work. The service department at Jim Taylor Chevrolet misdiagnosed the issue twice. The first time we drove 3 hours to retrieve the vehicle, it broke down AGAIN just 30 miles down the road-leaving us stranded on the side of the interstate. The vehicle was towed back to Jim Taylor. After two 6-hour round trips, two failed service visits, and nearly $9,400 later, the car still wasn't fixed as we barely made it home the second time. I took it to my local dealership, where it was properly diagnosed and repaired for only $435. What makes this even worse is that our hometown Chevrolet dealership reached out to Jim Taylor multiple times, providing receipts and clear documentation of the new transmission and certified work already completed- not understanding why they missed/refused to acknowledge the diagnostic history report that every service department is to run that shows all previous work already been done at other Chevrolet dealerships. Our dealership was completely appalled on Jim Taylor's service team refusing to process the repairs under the GM warranty, and their own manager admitted they "don't make as much money on warranty work." Also, Jim Taylor Chevrolet service clerk stated to our hometown dealership that she didn't know to click on the diagnostic that stated transmission work previously done. I don't know if this is their game of playing ignorant or just completely desperate to rip people off. The fact that they lied and said we did not tell them and then ignoring the diagnostic report. We contacted the owner of the dealership directly-no response. Instead, we were met with employees who responded with lies and continued to dodge responsibility. Their behavior was not only unprofessional, but downright unethical. I deeply regret ever trusting them with my vehicle and let alone giving them my business by purchasing a vehicle from them. I deeply feel sorry for the community of Rayville for the manipulative frauds at their Chevrolet dealership, as I didn't either until having to take it to another Chevrolet dealership. I would seriously consider investigating any work done at their dealership.

Worst sales experience of my life. I was told my offer for a car which was done over the phone was…read moreaccepted. I asked the car salesperson to confirm because I would be traveling 2 hours to pick up the car and had to leave work early and pay for child care. She assured me yes. When I got there they first pulled out the wrong car for me which is the least of my concerns. Then they told me they were "really busy" and had numerous customers to attend to so I waited and waited. Finally she sat down with me to complete the sale and paperwork. At this point I saw the numbers were much higher than what we had agreed to over the phone both through text and verbal conversations. The manager came over and said he thought my offer of "X" plus trade in meant that I would give him my offer and the amount of my trade in! Why would I pay you for my own car that I'm trading in?! Obviously this was some ridiculous sales tactic and I left without a car and with a bill for gas there and a babysitting fee. Do not recommend!!!

All my oil leaked out after getting my oil changed at this place. Unless you want to miss work and…read morehave the biggest headache of your life I don't recommend this place.

Disappointing Experience - Overcharged and Poor Communication…read moreI had a really frustrating experience with this mechanic shop in Winnsboro. I took my vehicle in for repairs, and unfortunately, things went downhill quickly. First, they failed to stick to the estimate provided by my insurance company, which was already approved. Instead, they went ahead with work without notifying me about any changes or additional charges. What's worse, I wasn't informed about any of the upcharges they were adding along the way. When I picked up my car, the final bill was significantly higher than I had anticipated, and they didn't offer any explanation or justification for the extra costs. It felt like a total lack of transparency and poor customer service. In a situation like this, I expect to be communicated with clearly and promptly about any changes or additional charges before they are added to the final cost. Unfortunately, that was not the case here. I wouldn't recommend this shop based on my experience, and I definitely won't be returning for any future repairs. Thanks for running Christmas for my family. Due to the overwhelming amount I was charged it took all of my Christmas savings and I'm now scraping change together.

There is a reason that used car salesmen have a bad reputation and this place is why. After…read moreagreeing verbally on two different occasions to a deal on a used truck, the buyer, which in this case was the owner of Sam's Used Trucks and Cars, pulled out of the deal. Not only that, but lied about the conversations in which he agreed to buy the truck. If I could give lower than one star I would. I would tell anyone thinking of doing business with these people to run the opposite direction. They are liars and their word means nothing.

DISHONEST!!! The vehicle had several things wrong with it that I was never told about despite…read moreseveral conversations over the phone. I would not send my worst enemy to this place to buy a car. I traveled almost 700 miles but I thank God that I had enough sense to run as fast as I could from this place. Eric, Sam, & Jason are the epitome of a crooked car salesman. Everything about this place screams dishonest and crooked. BUYER BEWARE!!!

Sullivan Ford provides the best customer experience in the Brookhaven market, simply put. My family…read morerelies on the expert advice and on-time, on-price approach of the service, Quick Lane, parts and sales departments. We've always been pleased when we deal with Sullivan Ford. Why Go Anywhere Else?

Quick Lane has been servicing my vehicle for almost 5 years. I am extremely satisfied with the…read moreprofessional service I get !!!

I bought a 2024 Pathfinder today!! Amandagot a promotion so Antoine has helped us so much. he just…read morejinished going over everything with me making sure I knew all about my new vehicle. he has done an awesome job!! I love li! Cathy Brown Brookhaven, Mississippi

Communication with the service department and overall operations. If you have options in the…read moresurrounding areas for service I would definitely explore that first. They had my vehicle for 5 days and I received were false expectations, inconsistent communication, including returned calls or texts, and an additional charge to have my vehicle towed to another professional that actually cared about repairing my vehicle.

Anyone in Louisiana looking to purchase a car after the horrible flood? Checkout Stan King GM…read moreSuperStore in Brookhaven ask for Mr. Paul Watts! He is awesome and they deliver up to 300 miles. Stan King Chevrolet The service was great!

This place is a joke! The staff really needs to get their stuff together and stop giving customers…read morethe run around. Yes we understand that people make mistakes but it is ridiculous the way customers are treated. They need to make sure they have the right information and stick to their word after they've promised something.

These people are a joke I thought I was co-signing for my cousin got approved but they put my name…read moreon a whole different car note for a whole different person I never got any paperwork stating I was co-signing for that person nor was I going to be the lean holder that I have no idea who she is. Don't do business here they are defiantly snakes like one of the other reviews said they were. Never got one phone call about this transaction nor did I get any paperwork in my email. Trash that's how people in Mississippi work huh!!!

On 2/28/25, I agreed to COSIGN an auto loan for someone I have helped in serious legal matters…read moreprior to agreeing to helping him buy a 2023 Mitsubishi Outlander. I live in Florida. My "son" lives in LA with his fiance. This car dealership is in MS, so already, the sale is rather dicey, and I had to eSign the paperwork. Upon finding my name as BUYER, I ask salesman Riley Freeman why I'm listed as "buyer", and he quickly minimizes the difference between Buyer, CoSigner, Cobuyer, to be "essentially the same." Each state is different, so I accept Riley's explanation. The forms I sign show me as buyer and my "son's" FIANCE as "cobuyer." When I ask why, Riley says, "His credit is better than my "son's" credit, so "no problem." Talking to my "son" during most of this transaction, I was sensing more maturity and responsibility, and he even spoke of visiting me here in FL. (Heart Strings, promises). I made a $1030.00 downpayment AND had the Mitsubishi ADDED to my State Farm Policy in FL. (Later to learn my policy would NOT cover a vehicle in LA. Did NATCHEZ AUTO KNOW THIS? I BELIEVE THEY DID). I received THREE loan denial letters from STELLANTIS, JP MORGAN CHASE, AND EXETER FINANCIAL, each dated 3/11, and Exeter's letter dated 3/21/2025. I was not surprised, but, I called NATCHEZ auto and spoke with Trenton Johnson, the FINANCIAL MANAGER, and he said, "Just disregard those letters..." REALLY??? THEN on 3/27/25, I called my "son" and his fiance to remind them that the NEXT MONTH's State Farm Premium was coming due, and was told by the fiance, that they didn't need my insurance, and then told me to "Go F**K myself." So I asked to speak to my "son." I was told, "He don't want to talk to YOU." and he hung up on me. I have been ghosted since and tried finding out the license tag number by using the VIN, and when I was unsuccessful online, I called Natchez Auto, and Trent told me they had NO RECORD OR TEMPORARY LICENSE PLATE NUMBER for this $23,899.34 vehicle that NATCHEZ AUTO ALLOWED 2 YOUNG MEN to drive off their lot without so much as a DIME OF THEIR OWN INVESTED. I cannot verify WHO, or WHERE this vehicle is registered and licensed, I have NO KEYS to this automobile, and I CANNOT VERIFY IF THIS AUTOMOBILE HAS AN OUNCE OF INSURANCE ON IT. IS THIS THE WAY THEY DO BUSINESS IN MISSISSIPPI? I SHOULD HOPE NOT, BUT THERE YOU HAVE IT. ETHICAL, MORAL BUSINESS PRACTICES???? NO WAY! THIS IS KNOWN (I FOUND OUT AFTER THE FACT) AS "The Cosigner Loan Car Dealer Scam", as REPORTED BY autocheatsheet.com. SO MUCH FOR TRYING TO HELP AN IGNORANT INDIGENT SWAMP HILLBILLY IN LOUISIANA, AND TRUSTING A MAJOR MULTI MANUFACTURER AUTO DEALERSHIP LIKE NATCHEZ AUTO.