I tried making an appointment with Ryan Dealership and was told they no longer service vehicles…read moreover 10 years old. Never given thoughts to the facts that I purchased my 2014 Cadililac cts sport from them when it was 3 years old. They are the only one I let service my vehicle. Talk about a slap in the face. Well I got news for you. I gladly found another dealership who don't share the same negative views as you do. Let me share this too. They can still change your oil but nothing else. No you can't do anything for me. Make this make sense. Just getting it off of my chest. Beware before you buy! If I could have given you 0 stars I would have. Marshall and Zetella Bonner

I was told they could hold a vehicle for a week to give me time to arrange a ride to come pick it…read moreup. I took time off work, canceled meetings, and got my mom to come stay with my dying grandmother so my pawpaw could take me out there. I had to call them as he was picking me up for them to tell me they'd sold this truck days ago out from under me that I'd made the first appointment to come see. The director, owner, and manager should be ashamed of how they run this business. They don't care about people. They care about money. Avoid this place at all costs.

Customer beware! They have ruined my car! After having several Nissan's I'm having issues I didn't…read morehave before letting them touch my car. When you ask questions, oh course their rude and defensive to keep from acknowledging they messed up! Don't go here!

KIA SERVICE SUCKS! I just bought my car not even a year ago..they messed my engine up after my very…read morefirst oil change! Replaced my engine and not even after whole month..my car was smoking. Got that fixed today and now my heat isn't working! KIA SPARKS IN MONROE LOUISIANA SUCKS! I wouldn't get my bike fixed with them!

Misty and Jessie are great people to work with at this establishment. Pam in service has been so…read morefriendly to us. She is always accommodating. I trust this dealership and would recommend them to anyone looking for an automobile

Wonderful service!!! Came in for an oil change and Jessie , John and Josh were super helpful and…read morevery attentive. Love this location!!!

I bought a 2024 Pathfinder today!! Amandagot a promotion so Antoine has helped us so much. he just…read morejinished going over everything with me making sure I knew all about my new vehicle. he has done an awesome job!! I love li! Cathy Brown Brookhaven, Mississippi

Communication with the service department and overall operations. If you have options in the…read moresurrounding areas for service I would definitely explore that first. They had my vehicle for 5 days and I received were false expectations, inconsistent communication, including returned calls or texts, and an additional charge to have my vehicle towed to another professional that actually cared about repairing my vehicle.

Saw a car online. Drove from Baton Rouge to see it. Once there we were greeted by the salesperson…read more He brought the car out for us to see. There were small issues with the car that wasn't in the photos. The salesperson really didn't seem to know much about the car either. It was just pretty disappointing.

I inquired about trading in a vehicle about a month or so ago. Jake was the one contacting me. He…read morefed me the wrong information about trading in a vehicle and then when I confronted him on it. He got real snappy with me. Every dealership I spoke with all agreed that the information Jake was telling me was incorrect. According to Jake's information, I would be practically giving them my car and still stuck with paying on the whole loan plus the whole amount of the vehicle I would trade for. Basically saying if I had $20,000 left on a loan and my car is worth $15000 and the car I wanted to buy is $15000, then my new loan would be $35000. That is wrong and he stood firm in that fraudulent information. The correct way is the trade in would take $15000 from my current loan leaving $5000 and rolling that over making my new loan $20000 for the car I traded for. Jake's way is a rip off and he claims his manager Sean agreed with that fraud. I wonder how many other people they ripped off with that scam. I'll never recommend this place.

Enjoyed my purchased from Vaughn Toyota of Bastrop. purchased 2 cars a sequoia and a corvette each…read moretime i left with a smile.

Great job and thank you for your outstanding customer service Hamm Hawkins! He was very…read moreknowledgeable and exceptional professional. My process was in a timely fashion. He explained everything I needed to know about my 2024 vehicle. My goodness Hamm is the BEST CAR SALESMAN! My car rides and drives great! I strongly recommend everyone to see Hamm Hawkins for your next car purchase.

Bought a new 2024 GMC Sierra from this dealer they were more than happy to walk me through my…read moreveteran discount process Good all around sales people were polite and not pushy for a sale. Fit me with a vehicle that met my budget Cooper GMC couldn't come close to this type of service I guess that's why they went out of business Jim Taylor also falls short on a daily basis I will be coming back for my next vehicle. Talk to Lori she is awesome not only is she a veteran she actually cares about her customers she even offered to show me the feature's again at a later date

This place use to be great , when the GM Simone left, it went to garbage. Now they don't takeGMC…read morepoints , sales suck and it's just a piss poor place. I strongly suggest going somewhere else . Like Vicksburg or Natchez ford.

WARNING: Avoid This Shop - Dishonest, Incompetent, and Costly…read moreRating: (0/5 Stars if I could) Do not trust Bob, the owner of this shop. He presents himself as an honest, family-oriented Christian man, but his business practices are entirely deceptive. I ended up spending $600 with him for repairs that never actually happened, plus hundreds more in towing, rentals, Ubers, and hotel fees. The First "Repair" (1 Week, $350) I left my car with Bob for a whole week to fix a piston rethreading issue. When I picked it up, the check engine light was still on. Bob assured me it would go away the next day. It didn't. On my way to work, the piston popped right back out and the engine started rattling again. The Second "Repair" (4 Weeks, $250) I brought the car back and it sat there for four weeks with absolutely no timeline, just a string of weekly excuses: Week 1: Claims the parts shop didn't have the right part. Week 2: Claims they sent the wrong part. Week 3: Bob left early for his daughter's rehearsal instead of having a mechanic stay to receive the part and finish the job. Because of his selfishness, I missed my Memorial Day weekend trip to see my son. Week 4: I arrived and the car still wasn't ready. The "Fix" and Gross Negligence When he finally "worked" on it, he didn't even open the head gasket. All he did was put a little bit of glue, rethread the piston, and made me wait for two hours in his moldy shop while it sat. Within two hours of leaving, the piston popped again and the engine was rattling. To make matters worse, Bob told me it was "perfectly fine to drive the car running on only two cylinders." When I finally got the car to a real mechanic back home, they laughed in disbelief and told me the car could have literally caught on fire if I had listened to Bob. The Reality & Financial Damage Paid Bob: $600 total ($350 the first time for a 1-day fix; $250 the second time for a 1-hour fix). Extra Expenses: Uber rides to work, gas money for coworkers helping me out, a rental vehicle, tow trucks, and multiple hotel stays because I was stranded away from home. The Resolution: A real mechanic took off the head gasket, re-soldered, re-drilled, and tapped it correctly. It took them 5 days (not a whole month), and the car now runs perfectly with zero check engine lights. Message to IES and Meta Technicians I previously recommended Bob to all my coworkers at IES. I am officially taking that back: stay far away from this shop unless you just need a parking lot. If you are a Meta technician, do not bring your vehicle here. He will overcharge you, hold your car hostage, ignore your texts when you ask for a well-deserved refund, and lie to your face every week. There is nothing Christian about lying, stealing people's money for unfinished work, and leaving them stranded without a care for how they get home to their families. Do not trust this man.

to busy to do any work on anyone's vehicle but will gladly charge you to store it on his uncovered…read morelot