Dr. Birch. He is wonderful. He has tried to help me with a doctor that messed my knee up really…read morebad. He has done his best to make me well over the last five years. I really appreciate his help. He is a great doctor. I cannot speak for the rest of the people there but I know Dr. Birch is wonderful. I think him a lot. We've been through many surgeries together.

Absolutely disgusting outfit directly contributing to the fall of American health care - they will…read morecharge 1300% markup for simple items and think they can get away with it, along with dinging your insurance for unauthorized services. I'm in the middle of building a legal case for malpractice resulting in permanent injury and their billing practices.

Dr. Gainor Pinned both of my broken hips after biking accidents and he reattached my biceps tendon…read morewhich tore off the arm bone. My hips feel better after he worked on them than before they were broken and my arm is perfect. I am 79 years old and am an avid mountain biker doing long rides on difficult terrain. His manner is thorough, informative, and friendly. Dr. Gainor is why I look to remain physically active to at least 90. I cannot praise him enough. However, he is getting near retirement so I need to be careful!

Dr Gainor is great. 100% trust his medical advice. He has been my knee doctor for many years now.read more

As a community Nurse Practitioner who has needed to collaborate w/ Dr Kunz, I was motivated to…read morechange my PCP from Sansum to him. Due to COVID I needed to reschedule my intial visit and he wasn't available for a few months so I saw his NP, Jennifer, instead. She was outstanding. Jennifer was very thorough. Only thing I didn't get when leaving was a copy of my lab order and referrals and due to my work schedule haven't called or drove back in to get copies so I'm not sure where I'm going for my labs or referrals. Office also could use an upgrade at some point but the medical quality of the care you will receive here is top notch. Definitely recommend based on my first visit.

Dr. Kunz took over the practice of Dr. Brandt, our long time physician, in 2019. SInce that time, I…read morehave yet to meet the doctor in person, my husband met him once about 3 years ago. I have only been able to see the nurse practitioner, who is very cursory in her examinations and seems always in a hurry. Meanwhile, we are charged $600.00/year on top of our insurance to remain in the practice. We are told this fee allows the doctor to spend more time with his patients..Really?! My husband had major surgery 6 weeks ago and there has been no follow up from Dr. Kunz or his staff to check on his well being. We are now actively searching for a new primary care physician. I do not recommend this physician.

An update to my review as of 1/20/2026: We continue to be batted between UCLA telling us to call…read moreour insurance, and our insurance (Cigna) to call UCLA due to them (correctly) stating they do not set the prices, and only UCLA can help due to them charging us at a special faculty rate (despite special faculty rate NOT being the appropriate categorization for a primary care visit), and not informing us beforehand that this would be the case. Once we finally reach someone to talk to at UCLA, we are told a supervisor will look into it and then get no response for a month, only for us to proactively follow up and be put through the same claims process again with no help in sight. Truly, one of the worst healthcare experiences we have had. Over $1000 to get 5-10 minutes with a primary care Dr to request a an antidepressant that I have taken for years, and requiring a follow up Drs appointment to charge hundreds of dollars a second time to even be able to receive a refill of the medication. I hope my experience informs others and they choose a different healthcare provider group. Not only is there nobody to go to for help, the UCLA billing department actively does NOT want to help you, and unnecessary follow-up appointments are booked in order to extract as much money as possible from a patient into their healthcare system.

Oncology Efficient office staff and they were easy to work…read morewith. Appointments were on time Caring surgeon Dr Haji Clean and valet parking.

Harmon from Cottage Imaging went above and beyond to help get our situation a solution…read more 1. Great experienc. 2. Great care. 3. Excellent Quality. six 's.

I have tried for three days to make an appointment using their phone system. I've left a message,…read moreIve left my number to save my place in line, I've held when it's said I'm the next caller. I've been disconnected multiple times. What's happening?

I'm so appreciative of the level of talent, caring and honesty these surgeons have. At 53 years…read moreold, I was rushed to the hospital after a brain hemorrhage and subsequent fall that destroyed my shoulder causing a two part surgery that Doctor Eric Sheppard and Thomas Romero collaborated on to repair. The level of care and efficiency from the office was so professional and the surgery and many follow up visits were positive, informative and incredible helpful. I highly recommend this practice. So grateful to have the ability to strength- train after such a heinous injury to this old body. There is no way I would have been able to do it without their positive support, kindness and (most of all!) surgical talent! Thank you Doctors Sheppard and Romero!

The office contact ability is severely impaired and virtually unusable. Incoming calls to the…read moreoffice is limited with most calls dropped, going to an infinite ring, department transfers disconnect ... major phone system issues. Several reviews express the same and honestly imagine you just had surgery and need followup support from YOUR doctor or the medical team!!? NO Bueno. Messages both voicemail and email go unanswered. Had my chart sent over in less than 24 hours from Ventura Ortho for a second opinion and evaluation here. Appointment with Dr. Romero went well and we rescheduled a surgery consult and prep recall out a few weeks. We just don't feel comfortable proceeding with this medical group when there is NO confidence in receiving responsible access to records or the doctor's office. Potential patients beware... Canceling today and moving forward elsewhere so we can be assured of quality care and a professional medical team.

I have visited Dr Casey twice now for yearly follow up-ups and he is very knowledgeable and seems…read moreto care about his patients. I always feel heard and confident when he tells me everything is looking good. I highly recommend Dr Casey for all your vascular needs.

Everyone literally refers others to this location and I know it doesn't matter but one of the…read moredoctors is a LDS. They do care for your hands regarding solutions like surgery or temporary results that can be permanent if your hand(s) agrees after the cortisone shots. Overall this is the hand office you need to go to compared to others.

Don't come here unless you have a LOT of time to wait around for the doctor. I have come here on a…read morenumber of occasions and consistently wait for over an hour even when I'm told that I am among the first patients to be seen. Extremely distressful and frustrating. I am done!