This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

This was probably the best hospital experience I've ever hard. My girlfriend was brought in due to…read moreinternal bleeding/fainting after a procedure. From the paramedics, to interns and even cleaning staff, everybody across the board was extremely polite, caring, empathetic and went above and beyond to make sure that my girlfriend got the best care and was comfortable and pain free throughout our experience. Nurse Wayne, Erick from Cleaning and Dr. Yee deserve a proper shout out. We used to go to Cedars but after this experience will start coming to St. John's.

Discharge planning is VERY POOR!…read more My dad was there for almost a month for a respiratory problem. The ICU and PCCU nurses are the good ones taking care of my dad but once he got transferred to med surg - you can't even find any nurses on the floor and there was a lot of empty beds and still can't find staff. Left my dad with a skin breakdown from poor quality of care. The social worker/ case manager was not efficient with discharge planning... discharging without proper equipments at home is an UNSAFE discharge!

NOTE: I worked Exclusively with April Godales…read more To begin with, I looked for someone to help in dealing with my mom for months. Had hideous luck. Some made things sound too easy, brought New Age Ethics into a Alzheimers Dementia situation that really wasn't apropos, and there were others who were more interested in me having Power Of Atty or an updated Advanced Health Care Directive. I met with people that before they came to the house admitted they were at best semi-competent. I am an Only Child, have no family, friends or neighbors who can help in a hands on way. Before April, I was completely adrift. April Godales and my family always worked on a handshake deal. She visited the family home. The Nursing Facility my mom was at after her fall had given her multiple fractures, and even was there 12 hours before my mom got to the Assisted Living to make sure the bed arrived properly. IT wasn't only April that told me ins and outs of my mom's Medicare and Insurance situation, it was April who guided me through where to get my mom decent Furnishings. To wit, my mom began in a Respite Stay situation and when I realized my mom should simply be a Long-Term Resident with 6 days to get everything within the unit. April didn't blink an eye. She was around on weekends and available until 10pm most nights. April Godales is a A Level Sherpa. I honestly don't know where I--and much more importantly my Mother--would be without her. But here's the thing: I still had a physical and mental breakdown the day after my mom got to her destination and was safe & happy watching her favorite channels on her new Color TV. April was an unparalleled guide. But it has to be a family member making all the toughest decisions. The thing that was great about her was she laid everything out in an understandable way, and left the client to formulate the best decision for the elderly loved one. April knows this. The Case Managers and Insurance Specialists at facilities know this. But I am not sure that all the people who will contact Assisted Living Locators fully grasp where her job ends, and family's responsibilities now begin. She does a world class job as a professional. But the weight still has to fall upon family shoulders. You have to do your own heavy lifting for the family member you love. You cannot phone it in. That said, I looked for months and April & Assisted Living Locators were the only team at all worth their salt when the chips were down and the walls were closing in all around around me.

My friend asked me to help her find Inpatient Hospice. Laura chatted with me yesterday. Explained…read morethat there is no longer any free standing Hospice Houses in Los Ángeles. Assisted Living can't take people who are bed bound. So that leaves Board and Care facilities. There is 2 month minimum that start at $7,500 / month on Westside and $6500 in Valley - have to pay for 2 month minimum. (Private room) She then found me 3 B& C facilities that would take my 50 yo friend. Most places are for Seniors. I have forwarded the information to my friend. I really appreciate her taking the time to help me..

Hilda and her staff and family are so lovely. Do not bother looking anyone else to take your loved…read moreones, Hilda's home is full of love and joy!! I am so happy that my husbands family took Auntie Jane there, she was very happy with all the help, she said the food was delicious and Hilda and her staff always welcomed us in for frequent visits to see Auntie. Thank you Hilda, for everything you did for our Auntie Jane (Best known as plain Jane)

Outstanding board & care facility in West Los Angeles. Hilda and her staff are some of the most…read morekind and caring people we could have ever hoped for in caring for my elderly aunt who suffered from dementia. We chose a board & care over a typical nursing home environment because we wanted our loved one to feel at home. The home is spotless, the meals are amazing and the level of care is 2nd to none. Hilda, you made a truly difficult time for our family not only bearable, but seamless. We are eternally grateful to you and your lovely staff for caring for our sweet Aunt Betty in her final chapter. God bless you!

My Mother's Place is an elder-care residence in a quiet neighborhood in Mar Vista. Hilda and her…read morestaff have taken excellent care of my mother since she's been there. My mom has a quiet private room with a private bath off the shared living room. The staff keep an eye on her via a cam and microphone in her room - and they are never far away from her. My mom has everything she needs here. When she first arrived, I accompanied Hilda to the market to help her discover the kinds of foods my mom likes - talk about personal service! There is also a beautiful garden with wheelchair access. Hilda also has a handicap-access van and can take my mom to the doctor if/when that is necessary. The staff always makes sure my mom is clean, comfortable and warm. They apply creams to her body and face. They feed her when she needs assistance and help her with showers and other needs in the bathroom. Best of all is Bruce, the "therapy pup" at My Mother's Place. Bruce is a lap dog and loves attention. If you have a friend or relative who needs excellent care, I suggest you call my mother's place to arrange a tour of the facility.

From the owner: Feel better in the comfort of your own home. We specialize in care and daily living assistance to…read morean array of individuals. Whether you need daily assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust. Companionship is key to a trusted relationship with our caregivers. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.

The location of this facility is very convenient, and I have grown quite fond of a few of the…read moreemployees (Jenny at reception, Ariana in activities, and Jasmine in the MedTech office). Other than that, it's difficult to recommend this facility. My beloved mom has been there since 2019, and the rent continues to increase by 10% or more annually as the meals, activities, and personal attention decline. The staff is not trained in dealing with seniors or Alzehimer's patients and management is unresponsive, in general. I would not recommend it.

The only good thing about Atria is the location, Kendra (director of memory care) and a few of the…read morecare takers. 1. My fathers floor is severely understaffed. 2. There is no program to speak of. It's posted up for people to see but it's a joke since it doesn't exist. 3.They raise your rent to an astronomical rate. 4. Turnover amount staff is high - they can't even retain employees so they hire outside agency to fill in and many times those people don't show up for their shifts which leaves for an understaffed floor. 5. The food is fine except for the fact my father is a pescatarian and they continually serve him meat. 6. Staff are often on their phones while on duty while residents just stare into space. The best part was when I complained about the facility being understaffed and Chad the senior VP recommended me handing out flyers around town to drum up employee interest. I could go on and on about this place. Only go if you have no other option, and are willing to pay high rates.

Sadly they are all about the art on the wall and draining your bank account…read more Management has zero compassion or empathy. Some of the employees are kind and caring but they are overworked and exhausted. There's no consistency in their staff which is disorienting for the elderly. And...they lie, which is the worst of all. For almost $17k a month THIS is what we get?! There must be better places for my mom!

I have lived at Belmont for 4 1/2 months & am very happy here. I've met many interesting people…read moreand enjoy the programs that celebrate every holiday. I've recently began taking an excellent Spanish language class that meets weekly and love using the salt water pool that's heated to 85 degrees! I began a program that screened all the fine documentary films of Amanda Pope who had recently retired after a 30- year career at USC's School of Cinema teaching both directing & documentary film making. Amanda introduced her films & shared fascinating "behind the scenes" info. She also stays to do a Q&A with the audience post screening. I really wanted to give Belmont a 4.5 rating, but there was no option to do so. There is no perfect, but aside from a dining room with poor acoustics, I think it's a great place to find companionship, a stimulating environment and an opportunity to have great fun and continue growing as we age! Before signing off, I must note that the well trained staff gets great credit for taking such good care of us. Many young people are available to help us with technology, the house keepers become good friends, the drivers get us to appointments on time and the engineers are great at fixing things in our apartments. They are the underpinnings of our stress free life. Audrey Stein

6 stars for Carlos. He works extra hard to smooth out the inevitable hiccups in the Insituational…read moresetting. Rehab gets 4.5 stars. My wife was in and out of rehabilitation much quicker than expected because of the work of the Rehab specialists. The missing star is because there are many areas which could run much more smoothly. However, if you realize and accept that 1. You're not going to a hotel and 2. The requirements for actual medical care in the rehabilitation setting are much less than in a hospital, you will realize that Berkeley is a good place to go for rehabilitation.

Do NOT send anyone you love here. Their Physical Therapy is justly famous but... I was there for 48…read morehrs without ever being seen by a doctor, therefore they wouldn't give me my medications (including anti-depressants that had nothing to do with my leg fracture). They fought me anout leaving. It's like a Dickensian facility with often indifferent senior staff, run-down beds and recliners and a very small gym where patients are lined up along the limited floor to do their exercises. Your loved one can heal better with in-home PT surrounded by family or even a friend for the first 72 hrs after hospital. By then you can figure out work-around together and keep them from this. Only reason for one star rating is their head of PT--Tyler-- and his encouragement.

I spent 2 weeks at Pacific to address my disability. What was an important factor to me was the…read moresize. 47 patients and only 2 to a room. The crew were wonderful and I received top notch PT and OT. I interacted with a lot of patients during Bingo. It was very refreshing. I even got to watch Monday Night football in the common area. They had many great activities. I even got a great manicure. The most pleasant surprise was the Chef. Retired military and one hell of a creative cook, especially the deserts (even though he is a 49ers fan) vs my Rams. When it was time to leave they helped me pack as I had brought way too much stuff (clothes). A special shout out to Michelle and Mark for taking such good care of me. Sorry it took so long to post but I've been working hard at outpatient PT.

My husband has been recuperating from two major life-threatening surgeries at Pacific Post Acute…read morefor many weeks and he has gotten amazing care! The owner, administrators, nurses, aides, P.T. and O.T. staff, cleaners, food prepares, just everyone has been incredible attentive, compassionate and kind. I see that the staff get along with each other and have made friend with each other. They are happy working there and even travel long distances to work there which tells me they are treated well too. That means a lot to me! I have tears of joy thinking of how well taken care of my husband has been! They even recognized during his stay that something was wrong and perhaps he needed urgent hospital care. They insisted he be taken to the hospital...I believe they saved his life by doing that! Once in the hospital he was rushed to a further emergency surgery. When he was discharged from the hospital Pacific Post had saved his room and bed for him and all his things for him. They welcomed him back so lovingly. The food has also been good and the P.T. wonderful! They give him his meds everyday as directed, on time and correctly. Telling him exactly what it is he is taking. I would highly recommend this facility, though physically not the newest and fanciest, to anyone in need of skilled nursing care. Thank you so very much from the bottom of my heart Pacific Post Acute!

For the parking. Vallet is $16. You can try your luck to get street parking. Don't go to nearest…read morepublic parking cause it cost $17 for 30 minutes and $35 for whole day. (-_-) A good size and decent seats for waiting room. No drink and food in the area. Nurses on recovery floor are extremely attentive and kind. Thanks.

My mother has now had two surgeries at UCLA Santa Monica Medical Center over the past three years,…read moreand both experiences have been outstanding. Every single staff member we have encountered--from the physicians and nurses to the technicians and support staff--has been first rate. The level of professionalism, knowledge, and attentiveness throughout the hospital is truly remarkable. The teams are incredibly thorough, compassionate, and accommodating, and it's clear that patient care is taken very seriously at every level. During stressful moments, the staff consistently took the time to explain things clearly, check in frequently, and ensure my mother was comfortable and well cared for. It genuinely feels like the "A team" works here. The coordination between departments and the overall attentiveness of the staff make a difficult experience much easier for patients and families. I can absolutely see why UCLA is considered the number one hospital in California. Our family is deeply grateful for the exceptional care my mother has received here.