The care, and feeding, and essential tasks performed at the Beverlywood Retirement Home are…read moreexcellent and probably kept my husband living longer than expected. Everything is clean and well-managed. The staff and managers are kind. I was in a bad state when my husband entered the home and started hospice, but the care and kindness of the staff helped soothe my fears. Serguei, Irene, and many others have been great. They also recommended a great hospice.

The staff at Beverlywood and the Ann Hospice service have all been tremendous. I was a mess when…read moremy husband moved into Beverlywood and began hospice treatment. Every person has been very helpful, especially Lily, Sergey (Serguei), Cheri, Genevieve, Nelly and many others have been very patient and helpful.

This building is across the street from me and all their patients scream like crackheads 24/7. Like…read moreI am not even joking this one patient has been screaming non stop for the last 3 days I don't even think she sleeps. Doesn't seem like the staff cares enough to try and help whoever is under their care. All the neighbors are constantly irritated by the noise that comes from this building.

Worst place EVER!!! My brother was a patient there, He left…read morebecause they were treating and caring for him terrible!! I took over his finances and have found many questionable charges and cash withdrawls. When I brought it up to the Director she said and I quote "HE'S NO LONGER MY RESIDENT AND I DON"T CARE". You would think the Director of the facility would care and want to know if their was a chance that their employees were miss usuing their patients credit cards. I had to file a fraud claim with the bank. Please do not entrust them with the care of your senior.

Nice place for my aunt to live. She enjoys it here. We spoke to some very friendly guests and…read morestaff. My aunt knows everyone and everyone knows her. Pictures and decorations are modern, interesting and creative. There is a patio in the center of the complex to allow residents to get some sunlight without being near traffic. The carpeting is clean and rugs are safe for residents and guests. I dislike walking into a facility and see rugs with the ends curled ready to have elderly trip and fall. There is a library room, game room, sitting and dining rooms. Very nice layout for residents.

Worst experience we have ever had. We chose this place for our parent partly because it was the…read moreonly Jewish community around the area. From the beginning we were very disappointed with the way the place was run. Our parent was bullied by another resident, and the management did not inform us and would not have, luckily we were told by other residents. The management dragged their feet and did very little to remedy the situation. Of course they did not want to ask the bullier to leave and lose that income. Very little attention paid to residents, very little response to family inquiries/complaints. The residence is badly in need of an overhaul. I hate to think what would happen in case of a fire or other emergency in case of evacuation. The so-called "afternoon tea" is leftover cake from the night before. In all the time my parent was there I met and talked to many residents and their families and no one said anything complimentary which makes me think the good reviews posted here are not genuine.

My mom Mina moved in to Beverly Hills Loving Care about 10 months ago. The experience has been…read moreamazing. Nick, Lida and the rest of the management team are great. The rest of the staff are kind and wonderful as well. They really care about the elderly residence and treat them with kindness and patience. The meals are great and they have different activities to keep them occupied. They make sure that the elderly take their medications on time and they also have regular doctors visits. All together, I recommend this place highly. My mom is very happy and the peace of mind that I get, knowing that my mom is in such a loving care is priceless:))

The care, respect and attention to our father has been outstanding. Many thanks to the wonderful…read morestaff and administration.

Our hearts are full with gratitude. Our Dad could not have…read morefound a better home away from home. You and your team provided tender care, family like atmosphere and a deep concern for his well being for the past 1.5 years. He passed away last weekend with dignity and in peace.

I would like to thank Edith and her caregivers for the amazing compassionate care they have given…read moreour mother. This facility is clean, safe and the individual care is the best you can imagine for your loved one. We were so fortunate to have found this group of people who actually cared as if they were part of our family. This place is a blessing!! With great sincerity Donna A

Our parents moved to Nazareth House Los Angeles several years ago, and now my mother continues…read morethere on her own. My family was talking about the exceptional staffing; whether it be the front desk, the Sisters of Nazareth, the caretakers, the nurses, the dining room waiters, the maintenance staff or the amazing Med Techs every day we and the residents are met with a kind word, a smile and obvious efficiency. There is NO WHERE else we would place my parents and we (almost) look forward to moving there someday ourselves. Thank you Nazareth House, for being a home to where we are always welcomed. Best Regards, Linda and Kevin McNally, on behalf of the entire Dorothy Rebenstorf family.

The Care Center is often dirty and has horrible odor most of the time. This establishment…read moreadvertised Alzheimer's care but in reality never had the licenses to do this type of service. The corporate management in San Diego seems dishonest and phony. I don't trust this place and do not recommend.

My family's experience with CityView has been wonderful from day one. Placing my father into memory…read morecare was one of the hardest decisions we've ever made, but the quality of care here has given us incredible peace of mind. From the moment we met Dawna B., we knew we were in good hands - she was compassionate, professional, and walked us through every step with clarity and empathy. The entire team is attentive, warm, and truly cares about every resident's dignity and well-being. The staff consistently go above and beyond - they get to know each person individually, are responsive to needs and preferences, and always greet family and residents with a smile. My father's routine, grooming, meals, and engagement in activities have all been handled with genuine care. I'm so grateful to have found a community where my dad is happy, safe, and thriving. Thank you, CityView, for the exceptional care you provide!

I have found City View Assisted Living to be a second rate facility because of the administration…read more However, the one bright spot in this cesspool is Dawna Butala. If she were the administrator I would stay here forever. she has been my beacon of hope in the midst of this craziness and delusion. She has always had time to listen to my concerns, even my concerns about the facility, and those have have plentiful. She always seems to have the answers to the questions I have. If I have conflicts with the other residents, I always go to her for her wisdom and counsel. She keeps me informed about things I need to know about the facility and residents. She is by far the best resource this facility has, I hope she stays here forever

This one patient (Pamala) needs a serious bath and hair cut Shame on the staff not concerned about…read morepatient's wellbeing SOCIAL SERVICES NEEDS TO DEEPLY LOOK INTO THERE PATIENTS THERE ..big concern

Understaffed, It really isn't a nursing so fillet facility they don't have the manpower to take…read morecare of the residents needs. My friend was rolled out of his bed and hit the floor when they were changing his sheets. All they had was a tiny tiny twin. He is 6'4" and was over 400 pounds. When he was discharged from USC he was supposed to receive insulin every evening. There isn't a certified nurse to do that. So he didn't receive the shots. When I asked for the records regarding his glucose levels they could never produce them. The owner P did try very hard to help me navigate the Medi-cal system. I do appreciate and respect her for that. He had over $1000 worth of clothing, socks, briefs, sweats, t-shirts, several pairs of new shoes, etc. All were gifts from either myself or a DTLA Facebook group. We have no idea where the items are. I'm still waiting to hear back from P. As bad as I thought this place was Miracle Mile is a death sentence he's now back in the Cedars and 120 pounds lighter. He has black completely dead tissue (necrosis) on the bottom of his foot. Miracle Mile did not feed him enough he lost 120 pounds and has stage four bedsores. Who knew HELL was around the block stay away from that place for sure. This place is OK if your person is somewhat independent and can speak up for themselves. The more reviews I read, the more I realize you've got to do your research it's a matter of life and death.

I don't know who gave Complete COC its name, but it must stand for "Complete Chaos Or Confusion"…read morebecause that's exactly what we experienced. We put my dad here thinking it would be a calm, supportive environment. What we got instead was a revolving door of confused staff, cold mashed potatoes, and vibes that can only be described as "hospital waiting room in 2007." Let's start with the care -- or, more accurately, the Olympic-level avoidance of care. One time my dad pressed the call button and no one came for 45 minutes. I timed it. He could've watched an entire Dateline episode in that time. The food? I don't mean to be dramatic, but I saw something on his plate that might've been a meatloaf... or a sponge. Either way, it bounced. Every time I brought up an issue, I was met with the same smile-and-nod energy you get when you ask a teenager if they cleaned their room. I'm sorry, but this is not a group project -- it's elder care. We've since moved my dad to a different facility where people actually know his name and don't treat every request like it's a surprise math test. He's doing great now, and I no longer have to spiral into a silent rage after every visit. To summarize: if you love your family and enjoy being slightly sane, skip Complete COC. Unless of course you enjoy cold soup, unanswered call buttons, and being gaslit by a front desk named Sharon. (Bless her heart.)

Wow, I got a phone call from Complete Infusion Care asking me to take down my review as it was…read more"hurting their business" - that's a direct quote. I told them I would update the review with the new information. Numerous phone calls and faxes but still they had employees calling me about using the medicine ($8,000 a shot) acting like they had no idea I was angry and upset. I put up my negative one star review on Yelp. An employee called me acting dumb, asking me about using my $8,000 a shot medicine - I said point blank "You need to read YELP. I put up a really bad review about your company." Within a few weeks of me telling them that, they put through an adjustment with my insurance company and paid the insurance company back the money they got for the unused medicine. Complete Infusion care sent me a copy of the check they mailed to my insurance company. And basically they fixed things from their end. I never used the medicine, never got the shots, I don't know where it is. Now all I know is that Complete Infusion Care sent the insurance company back the money they owed them for the unused medicine, and they corrected my account to show I don't owe them thousands of dollars for medicine I never used. I sincerely hope that I never have to deal with this company again. What a stressful situation they caused for me.