From what I've observed, the work environment at Santa Rosa Church has significant issues with communication and management. Decisions affecting staff do not always appear to be handled with the transparency, consistency, and professionalism that employees and parishioners should expect. In my opinion, interactions between Fr. Patrick Ayala and the office manager, Mara, sometimes gave the impression of an unprofessional management dynamic that affected the workplace. I hope the church's leadership works toward improving accountability, communication, and professionalism so that staff are treated fairly and respectfully. read more

I have engaged with this beautiful Sanctuary several times. This trip, my brother is hospitalized at Holy Cross, built to handled the medical emergencies of the fuve children of our family. I pass it walking to Holy Cross. I love it's Ancient Beauty, it calms my soul. It lifts my spirit with social structure and outreach in San Fernando. I was busy, did not go inside, saying my prayers, doing my meditation as I visited and walked past the outside. read more

I went and did my daughters quince here in August but when it came to the time of practice the ladies didn't know exactly what steps needed to be done saying they haven't done quince in a while it's mostly weddings. I had also asked for a bilingual ceremony and they did it all in Spanish. My poor daughter didn't really know what was going on and neither her court. Finally when it came to getting back my $100 deposited it seems they couldn't give it back since she missed 2 classes out of four and the additional "retiró ". This is redúceles to see they want us to follow the rules but don't actually provide a great service for $500 ......upsetting read more

It's taken a while for me to want to write this since I've been grieving my grandfather's passing. But DO NOT use Padre Serrano's services. My grandpa was in hospice care at home on his last days and our social worker recommended we call Santa Rosa for a last rites blessing. Me and my husband picked up Padre Serrano and he was constantly making rude comments towards us. He also hates women for the way he talked down to me and my mother. He's also a white Argentinian man so he was treating us poorly. He looked at my fragile grandfather who could not move or open his eyes at this point and yelled at him to open his arms during his prayer. We had to move his arms for him. He then yelled at us for not starting the prayer to Our Father (that's your job). He was not a holy man. He was demonic and bragged about his expensive car (why tf did we pick him up and drop him off then??). So if you ever have to engage with this so called priest, save yourself and protect your soul from that hateful shell of a human. read more

I love this Catholic Church! I always feel a warm welcome by the parishioners and the priests are well knowledge!

Mi hija fue bautizada y hizo su primera comunión aquí. Así que al ya pronto cumplir sus 15 años para mi era super especial que tuviera su misa aquí. Con meses de anticipación fue a preguntar por los requisitos a los cuales las personas en la recepción me dijeron que estaban actualizando su sistema y convirtiendo todo de papel a computadora. Pedi una copia del certificado de comunión y me dijeron me hablarían cuando estuviera lista. Al no recibir llamada en mas de 2 semanas hable por teléfono para preguntar y nadie sabia nada y tuvieron que volver a tomar información. Cuando al fin hize cita con el diacono para apartar la misa. Llego con los documentos requeridos en la hoja y lo primero que me preguntan es "ya se anoto para la confirmación" Dejo en claro que en la hoja de requisitos no estipula que tiene que tener la confirmación o estar escrita a las clases, yo le comente a la recepcionista que tengo dos trabajos y mis horarios no me permiten traer a mi hija a la clase y que en la hoja de los requisitos de la quinceañera no decía que tiene que estar confirmada. Ella dijo que era nuevo requisito tener la confirmación, al preguntarle por el precio del curso me dijo que no sabían aun cuanto es. Como no van a saber el precio de un curso que hacen cada año? Al final para todo me pucieron trabas y me vine a mi casa sin misa para mi hija. Por esta razón las nuevas generaciones nos alejamos de la fe católica por que en vez de hacernos sentir bienvenidos nos cierran las puertas en la cara. read more

Santa Rosa De Lima - Requisitos para celebrar quinceañeras. No estipula la confirmación - Churches Near Me - San Fernando, California

The church itself is great. No problem there. My review is with the staff members themselves. Not the volunteers just the paid staff. First, the BIG lady VERONICA in charge of communions and confirmation classes is so damn rude to everyone. I first met her during my nephews confirmation practice, I had a question and she just rolled her eyes and gave a sarcastic answer to me. Surprised as I was, I just ignored it, but little did I know it only got worse. During the official day, she sent all the people who came early including myself to line up in front of the church only to not get inside and get a seat to see the ceremony. All those who came extremely late basically got first serve instead. She was useless and in no way helpful. She was very rude to the parents and talked down to some of the kids who were culminating. Any question we asked was only returned with ***** attitude. The other male assistant (ALEXIS) was only half bad. What disappointed us was that he rushed my wife and I to turn in our marriage certificate that we had been waiting on since we were newly weds. He informed my nephew that it was needed and pressured him to ask us which was in no way for him to act. In the end, only one of our names ended up on the certificate for the godparent. All we got were run arounds when we asked why it was so. Also the two hour practice the week before was practically a waste of time because they changed so much on the actual day that there was no point. Aside from that, they told parents and family that no pictures were allowed at all. Of course I already knew that it was only so they could have their own photographer take pictures to sell to the families afterwards. After 2 years spent in classes and money that went into it, it's the least they could've done to show their appreciation. The pictures were poorly done and were going for $20 and up just for a single picture. This is in no way how churches should be. Like I said, the church is great. The staff is not. I may be the only person writing a poor review but there were numerous complaints from other families because the ceremony was poorly executed. Either they need to change their attitude and be respectful towards families and not disrespect and misinform them or swap them out with someone who knows how to take care of the church and it's guest. read more

Maybe because I was baptized here, so although it's not fancy, there are a lot of special memories here. There is so much passion for Christ here, perhaps because there is so much need. The greater the need the more the love. People sing here, and I mean REALLY sing and praise our Lord a Jesus Christ. I love the virgins in the back, the placement of amulets and pictures. The community that surrounds it is knitted by generations of Catholics. Amen for that! read more

Mass Schedule Sunday 6:30am (Spanish) 8:00am (Spanish) 9:30am (English) 11:00am (Spanish) 12:30pm (Spanish) 2:00pm (Spanish) 3:30pm - Children (Spanish) 5:30pm - Life Teen (English) 7:30pm - Young Adults (Spanish) read more

very quiet,,, came in to pray the Holy Rosary using youtube and this place has favor with God, Jesus is Love! just look at the painting on the wall, i'm just saying, oh yea, people will have good days and bad days,,,,, don't you? Hahahahaa read more

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My parents have brought me to this church since I was a child. It's my spiritual home.

Still the worst place to call to get any information on anything. Tried calling to get information to baptize my daughter. I was asked what I needed and mid sentence the rude lady put me on hold for like 5 minutes and when she finally answered she was so rude rushing me because she said she was busy with more important things and couldn't answer my questions. I hung up on her mid sentence because she was just horrible and had such a nasty attitude. Never coming here again! read more

Got married there in august it's a beautiful church the deacon is great. My ceremony how ever was ruined by father Feliciano and the wedding coordinator. The coordinator rushed everyone down the aisle when we werent ready she said the priest was in a bad mood and we had to hurry up. My wife walked the aisle without her bouquet because they didn't let her wait and the groomsmen and bridesmaid were sent in separately totally uncordinated. Father Feliciano kept rolling his eyes throughout the ceremony. I'm very disappointed!!!!!! read more

I love this church, their has been a lot of re modeling throughout the years. Everyone is lovely & theirs plenty of different times to attend mass read more

The people they have working in the office are super unprofessional. I did my confirmation back in October 2018 on a Thursday the following Wednesday I went to try and pick up my picture and the lady in charge of them was not there. I went back about 3-4 times and the same thing she wasn't there or didn't go in. I started calling before going and again the same thing. I found it so disrespectful that they don't help you or work with you. I work late the lady is never there or gets in when ever she wants and her coworkers lie and cover why not just be professional when it comes to things like this. And when I finally got ahold of her today almost six months later she was rude and kept cutting me of, I tried to not get upset and snap but the levl of unprofessional service is sad especially at a church that we paid money to do our services at. I was babtised here I love the church but with people like that I would never recommend anyone to have services like this. read more

I hope your all receiving the holy Eucharist on the tongue by concentrated hands...do not accept if it's not on the tongue. All churches are in crisis and we must pray for our pope, priest and listen to our lady most merciful. Prayer warriors solider on with the weapons one cross on one hand and a rosary on the other. Let us pray. read more