I tried calling 2 different branches to verify wire instructions. Called one branch was put on hold…read morefor 5 minutes then sent to voicemail. Called another branch in the same area and was told that they would not verify the wire instructions. I work for a Bank, trying to wire our clients large payment to this bank and was told that they would not give any account information out. Asked to speak with a branch manager and was told very rudely that she had just spoken to her branch manager. So, you want our bank to wire a considerable amount of money for a payment and won't verify the wire instructions. With all the wire frauds and fraud out in this world, your bank should not allow wires if you don't even have a wire room you can send us to, to verify emailed instructions. If you need to send funds, I wouldn't do it to or from this bank! I would not recommend as they are not willing to verify wire instructions that you received by email; you would think that you would want to protect our mutual clients' funds with all the fraud in this world. I needed to verify that the emailed instructions we received are valid.

I have been banking with Firstrust since I was 16. I never needed their help until I wanted to to…read moredo renovations on my home and take out a line of credit. I shopped multiple banks and this bank gave me the best rate and the process was so simple! Every time I go into to the bank they ask how the process is going and are always so nice! Megan is great and so easy to work with! They are loyal to their customers and I will never leave for that reason!

EVERYTIME I bring my 92 year old father to the bank the staff go out of their way to be kind,…read morecourteous and helpful.... They even walk him out to the car! A wonderful staff of professionals working in the Conshohocken Pa bank.

There is not a location open anywhere near me. The last time we had to go to King of Prussia now…read morethat one is closed. Why are they all closed in this area we do not use ATM and need to make a deposit. I have been with BOA forever and don't want to change but this is rediculous.

Very spacious & clean inside. The women I met with inside was polite, friendly, and helpful. She…read morehelped me exchange money for Euros - you must do so inside the building. She was informative and made sure I had the information I needed - even reminded me to call and put a travel notice on! Spacious parking lot and drive-thru services.

This Wells Fargo Bank is located on Fayette Street in Conshohocken PA. I'm not usually in…read moreConshohocken, but back in July my Mom and Dad and I were driving around Conshohocken too see the old sights. We needed to find a Wells Fargo Bank and we found this one. It took us a while to loop around to find the entrance to the ATM side of the bank but we found it and it did the trick.

Bank elsewhere Besides having the worst and most unreliable…read moreATMs of any financial institution and horrible customer service, this credit union will create every opportunity they can to assess overdraft fees. They regularly time overnight payments vs deposits to ensure account is overdrawn

This Branch is located at a centrally convenient location. There is a drive thru also. The Banking…read morestaff are always attentive and acknowledge you as soon as you walk in the door. There is a very personal touch and it feels like an office environment more so than a Bank. Convenient 24 hr ATM access also.

What a disaster this bank is! My husband and I applied for a home equity loan at the Chestnut Hill…read morebranch. All our paperwork was handled by the branch manager (initials DL) Right from the start, there were problems. Incomplete paperwork which she constantly excused herself with a "oops forgot to get this info from you" sometimes we had to go to her office to follow up with our questions and clearly she had to read all the information on her computer screen (while we sat there waiting) for answers because she didn't know her own bank's product! And she's the manager?? In the end we didn't use the line of credit then had a long struggle to get the lien removed from our own home's title! After SIX weeks of being put off, I went to the bank in person where a wonderful, knowledgeable person Cindy Rex issued a formal letter saying the lien was removed from our home. Strong advice, here: look at other BB&T reviews and you'll see my experience isn't unique. Avoid BB&T at all costs - this is your credit score and who knows what else that is at risk. Stay away.

I would give zero stars if I could. Heartless mega-bank. I had to get added to my dying father's…read moreaccounts and provided a duly certified original copy of my power of attorney so that I could pay the medical bills for this dying WW2 veteran. I was told I would have to wait from Thursday until Tuesday to get access to his accounts and safe deposit box. I tried to get someone to expedite the process and was categorically denied even the opportunity to talk to ANYONE about it. My bank told me they would have allowed access immediately given the same circumstances. The sign behind the customer service representative said they promise to be sympathetic. What hypocrisy!

They are always very personable and they seem to get it. Why did you close Sundays?…read moreIf that's the only thing you can find to complain about then your are in good hands

Went to this branch to get changes made to a visa/ checking account. Rep did a half-rear work on…read morethe alterations and after multiple phone calls and email...I've given up. No return anything!

Linda is the best banker ever! Cannot say enough good things about her. Efficient, professional,…read moreaccommodating, pleasant.............

Dont EVER get a HELOC loan with this bank The amount they give you to close the loan will NEVER be…read moreaccurate. Mine was off by 3k. Paid the loan for 5 months principal + interest - and at the end, the payoff amount was 1.5k MORE than I started with. No employee can explain it - 2 branches, loan officer, closing officer, teller, customer service number, customer service escalation. After nearly 4 weeks, still not a single employee can explain that my closing statement/payoff amounts. Regret ever having done business with PNC - I closed all of my personal and business accounts as a result of not being able to get a single question answered in nearly a month. Working on pursuing legal action against them as well. Chose another bank. If the loan officer cannot explain how the loan is computed - run, run run. When they gave me the amount of what the payment would be, imagine my surprise when I got the 1st statement that it was 40% HIGHER than what they told me. Imagine a bank that cannot compute interest on a HELOC properly. Welcome to PNC~

I mean it's a bank lol.. it's well kept. The people are nice here, always willing to help. I've…read morenever had to wait incredibly long to be helped but when it does take a bit I end up sitting in the airing area which has comfortable chairs and a Keurig Incase I need an energy boost. There is plenty of parking as it is in a shopping center. The Drive-In ATM is never busy if you're just looking to deposit or withdraw money without getting out your car head through there (especially for those who have difficulties getting in and out of cars or those with children in car seats). I'm gonna keep coming here as long as I work in the area, no real big complaint because like I said .. it's a bank lol

Opening June 10th!!…read more It's located in the St. David's shopping center parking lot. Has drive thru ATMs and its own branch. It's such a great location. I wish my bank had this location...