Introductory meeting - It was great; loved that I didn't feel rushed, even though I had several…read moreissues to consider! Anna was thorough and went out of her way to be helpful! Others in office were also friendly and kind.

Called to get a berry small amount of help This morning. Probably one or 2 emails of work would…read moretake the nurse prac. to help. they don't help. I pay sooooooo much $$$$$$ for NO help. Medicine dealers drug!!!! Dealer

From the receptionists, to the nurses, to the doctors, this is the best practice I think I have…read moreever dealt with. They are warm, kind, friendly and professional. They are very knowledgable, and great "bed side manner." They return questions via phone promptly, and if something is urgent always seem to squeeze you in. And whichever doctor you see, they are all wonderful.

Last 3 times I have made an appointment I have been treated very rudely by the receptionist I have…read morebeen going here since I was a little boy over 16 years and never have I ever been treated with such disrespect from the receptionist there. I haven't seen kathy my primary car in over a year due to the front desk worst doctors office I. The state of nh when it comes to the receptionist girls. So very rude. I wish it was still a family environment instead of a profiled reception desk. Almost racist you could say or sexist. Horrible experience and nothing but for the last year and half from this wishy washy clinic. I'm sorry I had to leave this here but I felt after being mistreated and disrespected again and again I should leave this review. Don't t get me wrong I still love my primary care Kathleen but the desk ladies honestly have a problem. Sorry Concord.

We have been patients at Family Care of Concord for over 25 years. Doctors have come and gone but…read moreeach one we have had as a primary care physician has been great. They listen, are patient, ask questions, and always take the time we need to feel good about the course of treatment. They are responsive and communicate back and forth using the online Patient Connect timely and effectively. If they are taking new patients, they are definitely worth it.

Very kind and thoughtful woman. When I went to the doctor right before my wedding and had a pap…read moresmear done, rather than mailing me my results like the office would normally do, she called just to say congratulations. How often do you get a doctor who'll remember you're getting married?

I was completely impressed with the personal care my husband received at this clinic. If you are…read morelooking for a health care provider I wholeheartedly recommend this facility!

To Whom it may concern:…read more Let's talk about women's healthcare. While on vacation across the country I needed access to emergency contraceptives. I called my medical practice, Family tree, at 4:35pm. The practice closes at 4:30pm. My call got forwarded to the On-Call doctor, Lauri Maitland. Doctor Maitland y refused to prescribe Plan B, and said that there were no other doctors available. Ethics of preventing a woman's access to proper healthcare aside, I called 5 minutes after the practice closed. Surely there must be another doctor available who could write a prescription given the severity of the situation. After I demanded to speak to another doctor for the THIRD time, she was, in fact, able to find another doctor who immediately prescribed me the medicine. Not only did Doctor Maitland try to shame me for my personal health choices, but she lied and intentionally tried to bar me from accessing medical attention from another doctor who was clearly available. These are the bare-bone facts of what happened. Now I will present to you my personal perception of my interaction with Dr. Maitland. I felt an intentional effort to shame me for my personal choices. I experienced alarming verbal unprofessionalism. I observed inappropriate doctor to patient communication. I perceived medical ignorance about women's health. After refusing to write me a prescription, she callously told me I should go to the emergency room or I could "wait 24 hours" until the practice was open again. Must I truly explain to a medical professional that Plan B's potential effectiveness decreases the longer you wait? Instead of remaining composed and professional, Dr. Maitland chose to engage in an altercation trying to justify her beliefs. Dr. Maitland told me that she "did not believe in contraceptives" and that she would not be able to write me a prescription. Why is this particularly dangerous language to use? If I was less self-assured and confident in my opinions about women's health, I would feel embarrassed for calling for the prescription. I would feel scared to call back. I would feel like there was something wrong with me for asking. I might be led to believe that it was "my fault" that a condom broke, or that safe, protected, and consensual sex is wrong or disgraceful. The last thing that a medical practice should do is to suggest to its patients, at a particularly vulnerable juncture, that there is something "wrong" with them or that they do not deserve fair and comprehensive treatment, especially if they claim to support women's health. After all, Concord Hospital, which services Family Tree Health Care, proudly states on its website that its "Women's Health Services provides comprehensive, specialized care [to] support you and your family". Furthermore, the Family Tree Health Care website states that it provides "gynecology contraceptive management". These are lofty and deceptive claims given that I was actually forced to argue with a member of the practice for them to complete the simplest task of writing a prescription for emergency contraceptive. These interactions were thoroughly disturbing as the denial of such medical attention has life-altering ramifications for me as a patient. I spent over an hour trying to gain access to a medicine that my health insurance covers and that is widely used throughout the United States. What is possibly more disturbing was my subsequent interactions with Kathy Miller, the Practice Manager of Family Tree. After having such a negative and upsetting experience, I decided to call the practice to talk to someone in the administration. I told Ms. Miller that it is unethical and irresponsible for a practice, especially a non-religiously affiliated practice, to employ a doctor "on-call" who is unwilling to prescribe birth control. I did not choose this doctor. I contacted the practice out of duress, and was forced to interact with this doctor. It is one thing to employ a doctor that refuses to prescribe birth control. It is another issue to make that doctor the only available doctor during "on-call hours". Like a true business woman, she tried to placate my complaints and anger by telling me that she talked to both doctors in the practice who refuse to prescribe birth control and told them that they needed to think about a "back-up" plan incase a patient requested some form of contraceptive in the future. She told me she was sorry that I had a negative interaction with a doctor, and a patient should never be made to feel ashamed for their choices. Well I call bullshit. (and no, my cussing does not invalidate my complaints or concerns as was patronizingly suggested by the administrative member). If Family Tree truly cared about providing the best possible health-care to women, they would not tolerate doctors whose views on women's health are not only 50 years antiquated, but are clearly at odds with the practice's mission. As our phone conversation concluded, I became increasingly frustrate

I have had interaction with many of the people in this practice. I am a patient of Dr. Valant's…read more In my consult with her, I was mostly impressed with her "bedside manner." She took the time to explain the procedure very completely. At that point,she gave me ample time for my questions. At no time did she ever feel rushed to get to her next appointment. I do wish all my medical providers were as caring and compassionate as Dr. Valant.

My initial impression of this business was very positive based on the interactions with the…read morerepresentative I made the appointment with over the phone. However that soon changed after meeting Sam (short for Samantha) and her condescending tone when speaking with me. She is extremely off putting. If you're looking for someone you can talk to about your medical concerns, this is not the person you want to deal with - extremely harsh and pretentious.

If you go in for your preventative, yearly physical and they make any adjustments to your meds…read more.. they will code it so you have to pay out of pocket. Other Dartmouth Health locations do not do this. Complete money grab and passes cost to the consumer.

I went to the Concord podiatry location for help with a foot problem. The doctor was dismissive of…read moremy issue and essentially ignored questions about alternative treatments. In a rush he spilled the contents of a sterilized package on the floor, and left them there during my brief treatment. He was brusque and rushed, and seemingly impatient to conclude the visit. Certainly not what I expected of the D-H organization.

I would like to say thank you to a wonderful group of people who make up one of the best places to…read morereceive great medical care...Dr Steven Kaitz and Mary Bacon have provided me with excellent care due to some very challenging medical events...They always listen to me and take immediate action to meet my medical needs..As for the rest of the team...nurses, office staff...I can't say enough good things about them...They are always friendly, helpful and just plain nice...I am very lucky to have found Pembroke Wellness Center...I send them my heartfelt thanks and I hope this will help someone looking for a great place to get medical care...

From the owner: We are a long-standing, small and independent Family Practice office that provides personalized…read morecare to families and people of all ages. We emphasize healthy habits, disease prevention, and overall wellness.

G I Associates performed a colonoscopy for me and did a thoroughly commendable job. They were…read morehelpful pre-procedure in assisting me with insurance red tape, and called a week prior to the procedure to review prep steps and answer questions. The procedure itself was very professional, with empathetic handling from check in to discharge. My experience was very good. I recommend them.

There is no Concord office anymore, they closed and went to Merrimack and merged with that office…read more With little notice. You cannot get any office of this company to answer any phone line they all go to answering machines. I have not had medication from them since my December appointment and had to have my PCP get me through January and likely February since nobody will return my phone calls after multiple messages were left by myself and my PCP. And my provider just decided I guess to open up his own business because look below. It would have been nice if he told me that I would be having another provider or to look for somebody to help me out. Steve Toscano - Owner Advanced Health Solutions. Integrative medicin... Auburn, New Hampshire, United States * Owner Advanced Health Solutions. Integrative medicine, biohacking, sports injury care * AHS(Advanced Health Solutions) Owner Advanced Health Solutions. * Board certified American academy of pain management ,NCCPA. * Experience: AHSAdvanced Health Solutions) * Education:

Poorly Runned clinic last visit I had they had only 1 provider and no staff /then left me hanging…read moresince December transferred Concord patients to Merrimack Which to was shut down