Anyone visiting an SAQ pretty much knows what to expect - from the size of the store to the types of best-sellers. What's important to me is how well-informed the staff are and how friendly and helpful. After all, they may not have the exact brand you're looking for, but they can offer insight into what they do have. At the same time, a helpful -but not overbearing- employee makes all the difference between a casual browsing for something new to a quick run-in for a specific bottle. For this reason I've gone out of my way to visit this store as opposed to any closer to where I live.
During Covid, I found that the store kept things clean and moving (wiping carts, maintaining the required number of browsers, etc)- their processes never impacted any of my visits and I felt safe in relation to the other customers. read more