Editing to clarify: I was the buyer in a transaction where…read moreLinda was the representative for the seller. Linda was incredibly unresponsive during the most crucial parts of the sale. It got to the point that the buyer and seller had to correspond directly to make sure the sale would even go through. Linda works in both Connecticut and Florida, which means she is never focused on either location. We agreed with the seller for early access prior to the close so that contractors could take measurements for work that should have started right after closing. Linda refused access and could not be bothered because she was in Florida. When the Connecticut closing seemed in jeopardy, Linda insisted that everything was fine. In fact, she was in Florida two weeks before the closing and never showed up for the final walkthrough or provide a key to enter the home. If you want someone who is focused on you and your real estate efforts, find someone else (anyone else) immediately.

From the owner: Real Estate agents helping buy, sell, rent homes in Connecticutread more

Carmelo and Michelle were both amazing! They were always readily available day or night whenever I…read morehad a question. They went above and beyond my expectations and found me my dream home. As a first time home buyer they made this process stress free and seamless. I definitely recommend this group!

Great person who truly strives to do what is best for her clients. She is hard working and her…read morehusband is too! I highly recommend her!

I grew up in CT and moved to California 11 years ago. I never thought I'd move back but the…read morepandemic shifted our priorities. My husband and I were mentally preparing ourselves for a long and arduous journey with how insane the market is right now. Especially being from out of state, we worried the impact that this would have on our home search and mortgage process. We expected it would take months and much heartache... well... we met Laura Beth on a Saturday, saw our first home on Thursday, made an offer Friday and had it accepted on Monday! Laura Beth is the agent you want in your corner. She is transparent and patient through the entire process. She is on top of it with communications and in her approach through the bidding/purchasing process. As first time home buyers that could not physically be present, we trusted Laura Beth fully to understand our priorities and steer the ship. She took the time to understand our current and future needs, offering advice and guidance through our many questions. She also made recommendations for our mortgage lender, inspector and real estate attorney. We are so grateful for our team and confident the rest of the process will be a breeze because of how professional, thorough and awesome they are. In July, we'll close on our perfect home. It's the place we will start our family and create incredible memories with our loved ones. We owe that to Laura Beth's tenacious and effervescent nature.

From the owner: Single Family Homes Multifamily Homes…read moreNew Construction Commercial Property Investment Property Land and More! Professional Designations: Licensed CT Real Estate Broker EcoBroker Certified ABR - Accredited Buyer Representative e-PRO - National Assoc. of Realtors Internet Professional SRES - Seniors Real Estate Specialist Active Adult Lifestyle Specialist New Homes & Land Certified Prudential eCertified Member: Greater Hartford Association of Realtors Connecticut Association of Realtors National Association of Realtors Education: National Real Estate Institute Prudential CT Realty RealTech Training Fine Homes International Training Starmakers S.M.A.R.T Training Charities: Habitat for Humanity Hopebuilder The Cove Center for Grieving Children Sunshine Kids

I had the extreme displeasure of working with Marsha Couture from the Middletown office of Raveis…read moreduring 2011. We put an offer in to a house she listed (she was the seller's agent). Through our own agent, we made an offer, which was accepted, along with our deposit check. We knew there would be a bit of a delay because it was a short sale and the bank has to approve the offer. Having bought a condo in the past that was a short sale, I knew this could take a while. Our agent kept in touch and everything seemed to be progressing. Three months later, our agent received an email "All potential buyers are asked to submit their "final and best" offer. I was confused. We had already done this and thought we were under contract. Apparently not. Shady business practices and all, we ended up ousted and someone else went under contract. I never found out what happened to them or if the house ever sold. The only thing I do know is that I will never do business with Marsha Couture again. And if this is the operating mentality of this real estate office overall, then I wouldn't do business with any of the other agents there either.

William Raveis is one of the most unethical companies with which I have ever worked.They care about…read moremaking money, and that is it...they DO NOT care about their clients...all the agents send their children to private school, and they all have their faces plastered on billboards throughout Middlesex County. Last year, when I called to express a concern, the office manager with whom I spoke was very, very rude (she said she wanted to hang up on me), and when I asked her name, she gave me a very generic sounding name. I called one of the agents, told him her name, and he said that no one of that name worked there. I asked him to look at the phone records, but wouldn't. I lost money with this company....don't do the same....go somewhere else; you will be glad you did.

We cannot say enough positive things about working with Betsy on the purchase of our home. We were…read morefirst-time homebuyers and had been working with another agent for nearly six months. After we switched to working with Betsy, we had an offer accepted within the week. Then when that first home didn't end up working out, we had a second offer accepted within a week again. Throughout all of this, Betsy made us feel like getting our family into the home that was going to work for us was her top priority. She was incredibly responsive, went above and beyond to talk through options with us, and made the entire process as low-stress as it could have been. And, to top it all of, she was an expert negotiator - we ended up getting every concession we asked for, and went into our closing feeling totally confident. I would recommend working with Betsy to anyone.

I live in California and was shopping for an investment home in CT. This was to fulfill my 1031…read moreexchange - there was alot of time pressure to close on a good property - and I was doing it from a distance. Betsy was my main point of contact -- she is very responsive and knowledgable, and is a great communicator. Tom helped view properties and added his knowledge about home construction and he's also good with tech. They provided me with a Matterport (3D-walkthrough) of the home I purchased which has been so helpful in managing upgrades. They were both a pleasure to work with and plan to use them again for my next property.

On February 2023 I submitted an inquiry at Realtor.com looking for information on a property at a…read morebuilding in Mystic, CT. Within minutes a young lady from Garden Realty was calling looking to find out additional details on our wants and needs. A few minutes later that day, I received an email from Greg Hanner with additional information on the property, the area and an introductory video of himself, his realty company and services. Later that evening, Greg called me to introduce himself already informed on the details from my conversation with his assistant. He shared his background and extensive experience on the southeastern part of CT (2022 and now for 2023 the #1 Agent of the Year for CT New London County). I told him that we were early in our search and that we weren't even sure if we were ready to buy any properties. However, if we found the right place at the right price, we would consider it. Greg was very professional and pleasant, and even with this low-level interest, he was willing to assist us in our search. Over the next few days, he shared a series of property options, his own personal experiences with other buyers, and scheduled a viewing on the original property we had inquired on. Over the next few weeks, Greg facilitated several showings, and was present at each one, very engaged, clearly informed and knowledgeable. It was also very apparent that Greg had plenty of experience in the area, as each property we saw hit many of the must-haves we were looking for. He pointed out where a compromise would be necessary along with pros and cons, at times highlighting features we would not have considered. Finally, it seemed as if Greg knew everyone as we connected with the realtors on the seller's side and others. We requested a showing at another unit in the Mystic building we liked. The unit had a renter and getting in for a viewing required some negotiating. Greg made the necessary arrangements and we there we found our dream unit! Greg helped us come up with the best and fairest offer which after some waiting (and back and forth with Greg) was accepted. Greg presented us with a bank for financing with whom he had plenty of experience and who were best suited for the area. Greg scheduled the property inspection with a local home inspection team he had worked with in the past. Greg was there throughout, asking questions, ensuring that we understood where there were areas of opportunity. From the inspection, there were a number of areas where we would need addressed at some point, so Greg negotiated a credit to the purchase price as to not disrupt the tenant to address some cosmetic issues. Overall, our experience with Greg was very positive. His knowledge of the local market, his experience as seasoned realtor, his pleasant demeanor, with and realistic expectations were exactly what we needed. A short few months later, we are happy owners of a beautiful condo unit in downtown Mystic a few minutes away from restaurants, shops and everything Mystic has to offer. Thanks Greg!!

My wife and I first met Greg in 2012. We had owned a small cottage in Groton Long Point and the 600…read moresq ft living area was getting too small to accommodate our summer visitors (too many sleeping bags to trip over in the morning!). By chance we ended up visiting a new build being shown by Greg and Brom Builders. Greg listened to our 'small house, small budget' dilemma. During that first interaction he without question assured us, that even though our budget was limited we could achieve a dream house. In a couple of days he took my 3 Post-It notes of the house I wanted to build, and voila! He created external and internal views on paper and by way of digital video, a complete walk-through. I was hooked. 10 months later we moved in ... we had so much fun, Greg & Brom were so much fun to work with and everyday was like Christmas, we would walk the 20 yards to our new construction (we rented another cottage right across the street and just gasped at the progress each day, admittedly I always took the evening tour with a glass of red wine so was always happy!). Now the reason I tell this story ... Greg is not just a realtor, he lives and breathes housing and construction, his enthusiasm and passion are inspirational. He knows building code inside out and can instantly tell you right from wrong. We have kept in touch with Greg throughout the years and shared a few chases on property over the period. Our latest was just a few months back where we secured our second home ... Greg freely admitted that this was his quickest purchase ever People ask me, "How can you be friends with a realtor?" ... quite easily ... He is out not to 'bone you', he enjoys the service he provides and you can tell. I may be too old to buy another house, but hey who knows if I do I will be giving him a call!

In the beginning of November my partner and I agreed on a beautiful three bedroom apartment, which…read morehappened to be owned by the Christopher Jones, who is affiliated with Sterling Realtors. We were accepted and paid $2200 to hold the apartment with an agreement of December 1st move in. On November 28th, two days before the move we were notified our move in date was going to be delayed. On December 8th after numerous efforts to figure out what the delay was, we were told our move in date would be delayed again indefinitely, concerning the closing of the tenants new house. Unfortunately, our lease was up December 1 in our current apartment, leaving us struggling to find a place to stay in the meantime, along with two 3 year old children. We were troubled with unexpected extra storage costs and lost our deposit for our movers. As we decided to end our agreement with Christopher Jones and get our money back, he had us waiting almost 2 hours for our refund, despite the arranged meet up place and time. This will be the last and only time we ever do business with such an unprofessional, inconsiderate and unreliable person such as Christopher Jones himself,Do business with him at your own risk but be prepared for Utter disappointment

From the owner: STERLING, REALTORS, located on the Green in Middletown, is the largest and most successful…read moreindependent real estate agency in upper Middlesex County. We have been responsible for bringing together thousands of buyers and sellers to accomplish their financial goals and dreams for 30 years. We are the experts to help you buy and sell all types of properties, from the affordable first time home, to the most extravagant of estates. Broker/Owner, Jacqueline S. Williams, a well-recognized real estate professional, and the rest of the Sterling team is deeply embedded in the community and its many needs. We at Sterling are dedicated to the protection of our clients' interests and committed to treating all of our clients with the highest degree of respect and care. It's the Sterling Way.