1. Sarah's House

    1. Sarah's House

    0

    Pasadena, TX

    Cancel

    Open app

    Search

    Sarah's House

    1.6 (7 reviews)
    Open Open 24 hours

    Sarah's House Photos

    You might also consider

    Recommended Reviews - Sarah's House

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Idk if this place is racist are what because everytime I call they say they packed full all the time and I am homeless with my kids

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    Ask the Community - Sarah's House

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    PURPLE HEART

    PURPLE HEART

    (5 reviews)

    First, my apologies to Sharonda S., I cant imagine losing my mom, then someone making my situation…read moreworse by Not keeping their word. This place needs to be shut down and reported! No One should receive money for poor service and NOT doing their jobs. I almost feel like it's my duty to make sure they no longer have donations, charitable events, and/or sponsors Ever Again. Last night was the second time I used DonateStuff/Purple Heart, only to see my items still on my lawn the next morning. The first time, I was in an apartment and guaranteed by someone on the phone that someone would "show". They did NOT show and I received a FINE from my apartment complex. I contact someone higher up and cannot think of the contact information and they resolved the situation immediately the next morning. That is the reason why, I gave them another chance BUT now I do not think anyone deserves a job or profit over there. It is using people whom actually been through something (Vets,Lupus, high risk children, etc) as a pawn and making a profit WITHOUT helping and providing for them. It's NO WAY, the way this is ran, they're actually giving to the Organizations and I wholeheartedly believe that. And I ONLY donate quality items... I am done.

    I called Purple Heart/donatestuff (Houston) to schedule a pickup. Long story short, I labeled all…read moreboxes and put all of the items on the porch before 7:00 as instructed. I called around 5 pm because no one came. They said they didnt have a code to enter the gate. (which they didn't need because its manned 24 hours AND they could have called if they did in fact come by) I rescheduled for the next morning. I informed them that I had ALOT of boxes. I moved them back inside and out the next morning. The truck arrives around 4pm. The driver gets out and proceeds to let me know he cannot pick up all these boxes and I will need to call and reschedule a pick up for items he can't load. I explained that I informed the office on a couple occasions that there were ALOT of boxes. He said it's their problem in the office and it happens all the time. His attitude from the time he arrived was grumpy and rude. He then proceeds to put a couple boxes on the back of his truck, climbs up and throws the boxes to the front of his truck! I heard glass breaking and I'm pretty sure most of the items were damaged! These items were not junk and were in perfect condition. We were moving and I was downsizing in a lot of areas. So I started putting the rest of the boxes in the garage so he could leave. I was shocked and I will not be calling them in the future. I called because I have a son that was in the army and I wanted to offer support to their cause. These items could have helped several families. Needless to say I did not call them to reschedule the pick up. I did use another company and they were courteous and happy to assist.

    Sarah's House - homelessshelters - Updated July 2026

    Loading...
    Loading...
    Loading...