Excellent customer service Dr service! Thank you Melanie for…read moreyour help. With my ring. I know that it will look beautiful when it's done

They were SO nice. They immediately helped me and did a phenomenal job. My dad's ring was mistaken…read moreby our dog as a chew toy and was all bent. The nice sweet man fixed it right up. HIGHLY RECOMMEND!

Frank is a chip off the old block. This was his fathers business- he grew up in the jewelry store…read moreand now it's his! I have bought great and unique pieces from him and also trust him with repairs.

Amazing jewelry. Amazing work. Even if you just need a watch to have links removed or jewlery…read morecleaned or sized. Professional. Friendly. Just great. We have purchased jewelry from here. Had a ring cleaned and plated. Today had my watch sized (links removed) great work and prices!

I've had them repair a couple of items which they returned to me in perfect condition. They resized…read moreand added 24k gold to a ring I've owned for many decades so I could hand it down to my son, and I had them customized a 3 strand Pearl necklace to a 2 strand and changed the 3rd into a beautiful double bracelet with matching 18k gold decretive claspes. I am thrilled with the personalized customer service. The jeweler is highly skilled! I wish they had a larger selection but for a family owned local jeweler, they definitely get 5 stars.

Located of Hoffmeyed Road in a strip center with The Peddler Resturant. Went in for a watch…read morebattery. Two sales people were waiting on customers so I waited. I could not believe what the salesman told me. The jewler was out to lunch and they could take the watch or I could return. The sales people can sell bracelets, necklaces and ear rings worth thousands of dollars, but they are not crossed trained to perform simple repairs. Left the watch and received a call 2 hours later it was ready. The stores selection was limited. I had plenty of time to view each showcase while waiting. They have a huge Pandora showcase with a personalized sales person.

Lot's of Top Quality Jewelry and Great prices. Jewelry repair done on site by the owner Pam…read moreThomas. Her work is amazing. If she does not have what you are looking for, she goes above and beyond to find and get what you wanting. Ear piercings done on site. A must stop by while in Darlington.

I have used this company numerous times for both jewelry repair and jewelry purchases. I have never…read morebeen disappointed. The staff members are always extremely helpful and they never pressure you to purchase or to purchase something more expensive. It is always pleasure to shop here.

It's kind of hard to review a jewelry store because no haggle room just set prices. Not all the…read morestores have the Pandora but this one does. It's $45-50 for one charm, I suppose these things being priced like this keeps them as desirable pieces. This is a smaller store but there is still enough selection. I found the jewelry in-store to seem like a good deal for price. The ring pictured was very sparkly, catch your eye, priced at $1700 was previously on sale at $1100. The sales person wasn't overly pushy, very nice to talk w as it should be at any business. I will most likely re-visit in future.

My first time shopping for jewelry in years. I did not know what to look for in an engagement ring…read moreand I was afraid of being taken advantage of. I went to one jewelry store and walked around for about 20 minutes and was ignored. I tried Reeds and was instantly greeted and put at ease. I didn't know where to start and my sales person was patient with me and really seemed to care about my life and my situation. She didn't try to push me into a ring I couldn't afford and I didn't feel like I was just a dollar sign to her. She even sent me a hand written thank you note. No one has ever done that before. I will shop with Reeds anytime I need jewelry again.

I have had my wedding set for 5 years, Now before I say this, I was completely pleased in the set…read moreand also the service. after the 5 years I lost a stone , and it took 6 weeks to get back. but was just as beautiful as new. This is a 2500.00 set and loved the fact I had my paper work and life time guarantee . Long story short , 1 month after receiving my engagement part back, the exact loose stone came out again. I called the manager and expressed how upset I was.. There was No problem with me going to the store and he replaced my whole set, with no questions . I hope I don't have any more problems, but was reassured to there guarantee in the future if possible happens again.. I was pleased to know they had my feeling concerned and replaced exactly the same set but brand new.

My husband upgraded my wedding and engagement ring for our anniversary. Needless to say I am a size…read more5 and had to have the new ring sized. We took it to Zales to have it sized, and rushed. Well I now have a ring that upon inspection has tool marks on it, and two loose stones. I am not happy. I dont want to bring it back there because I am afraid of what will happen next. NOT HAPPY. DO NOT USE FOR SIZING.

From the greeting we received when we entered Heat Street all the way to the "have a great…read moreafternoon" upon exiting it was a 10/10 experience!! As a 30+ yr nurse ( they had no idea) the safety precautions and sterility used was very important to me. Again 10/10!!!! I was in awe of the importance placed on cleanliness and sterility!! A++++ Libby was my piercing professional and she was beyond awesome! So knowledgeable, helpful, professional and friendly! SUPPORT and TRUST this small business for all of your piercing needs! 5 stars is not adequate. And did I mention their jewelry/art choices...... endless!!

I went and got my nose (nostril not septum) pierced earlier today after getting word from two of my…read morecoworkers about this place and Jadia is the one that helped me out. She was actually great. All of the girls were but two more than the third but she wasn't bad just quiet. The young dude at the counter was nice as well. But Jadia knew I was a little nervous and spoke with me about piercings, tattoos and what I should do after it was done. She talked me through the process as well. She was just awesome, and now I want to go get something else pierced asap. It's been a few hours and it's not even red. Sore? Sure, but that's a given. I paid $80 piercing and jewelry. I thought it was kind of expensive but if you want it done right, it's worth it. Thanks again! Edit: One week later, still not red and looking perfect. Still a little sore but I assume it's normal because it's a hole that shouldn't even be there in the first place so..LOL