If you're looking for a jewelry shopping experience that feels less like a transaction and more…read morelike a fun outing with a trusted friend, Jacob Fricke is your guy! My husband and I had a horrific experience at the Rockingham location (check out my review for the tea), so we decided to drive an hour and a half to the Florence, SC store--and let me tell you, it was worth every mile. The moment we walked in, we were greeted by Jacob with the warmest smile and a down-to-earth vibe that instantly put us at ease. My husband was buying his first pair of earring studs, so we naturally had a ton of questions. Jacob was incredibly patient, explaining the differences between lab and natural diamonds, giving us style recommendations, and even letting us know about a promotional sale we didn't hear a peep about at the other location--even when we asked! My husband also needed his ears pierced, and Jacob directed us to an adorable young lady named TJ at a nearby kiosk. Jacob didn't just send us on our way; he got excited about the whole process, even walking over to the kiosk with us. When TJ was piercing my husband's ears, Jacob shouted, "Has he done it yet?!" with the same energy as a hyped-up friend cheering you on. When the piercing was done, he stood there like a proud buddy, laughing and saying, "Oh, that looks GOOD!" I don't think I've ever laughed that much while shopping for jewelry. Jacob's enthusiasm and genuine care made my husband feel confident and comfortable, and that meant the world to me. This wasn't just a shopping trip--it was an experience we'll always remember. From now on, we're making the drive to Florence for all our jewelry needs because Jacob is truly a gem. If you're lucky enough to have him help you, you'll walk away smiling, laughing, and feeling like you just made a new friend. Thank you, Jacob, for turning what could've been a stressful day into such a joyful memory!

We waited until the last minute to rent a tux for prom. The staff were extremely friendly and…read morehelpful. The tux came in on time and fit well. The return process was very easy and quick.

Worst experience ever. Paul and Cody have the worst customer service. Also, we were to pick up the…read moresuit on the 9th. The suit notification came in an hour before closing. We ask for some sore of partial refund for the fact that we couldn't be fitted within the last half hour before closure, but they basically said tough luck. Moreover, there was used socks from the last customer in the shoes that were given-yuck. Refrain from using this business at all cost plus they were rude to the ethnically diverse.

Shout out to Russ with Haverty's in Florence, SC. Russ went above and beyond to assist us in…read moredeciding on a sectional sofa. He answered all my questions and followed up to make sure I had all the information that needed. I wanted to keep my business local, however, when I went to 2 local furniture stores, I was totally ignored. Russ is an asset.

My wife and I have been purchasing all of our furniture from the Florence Haverty's for over 20…read moreyears. We have furnished several homes during this time and have been dealing with the store manager every time we need something. The quality and service has always been friendly and most helpful. I have and will continue to recommend this store and their employees and especially their manager, Tony to anyone who is interested in buying new furniture.

This store looks larger from outside, inside it is smaller area containing candles, pillows,…read moregeneral home decor. If you don't examine the prices you might be tricked, there are some nice products but are marked up. My best description is this is a home decor store for rich people. You can find all these sorts items at lower priced competitors, just depends which sort of shopper you are. I have no reason to return but not everyone is same.

Small town but you couldn't find anymore sophisticated arrangements than the ones I've seen from…read morethis little business. All I did was give her the color scheme and asked her to make something totally different from anything else she was doing. I wish I had a picture to share but it was lovely, and trendy and just perfect. And, she attended to this funeral arrangement in the middle of the Valentine's day frenzy and it was delivered on time