Rasista un equipo q jusga a las personas por las apariencias . Me senti muy incomodo con el…read moreservicio de este hospital . No vuelvo nunca

Brought a relative in, and she was treated with such care and kindness. Dorpha was especially…read morecomforting, and the entire staff was professional and excellent.

We unfortunately had a stay at AdventHealth Orlando in the PICU recently. It's not a review I ever…read morewanted to write but i'm happy that it's a positive review. All staff were so friendly and helpful to us during our stay in the PICU. they were constantly asking how they could help and if we needed anything, often coming up with resolutions when we didn't even ask for them. One of the nurses brought my baby toys once he was able to play and brought me coffee whenever I asked. This was a terrible situation but i'm so thankful for the staff in the PICU and our last day in the CICU that made our stay better. On a side note: the pharmacy in the main area of the hospital next to the gift shop is a great spot for restocking your medicine cabinet. You can get staple meds like daytime cold meds, allergy meds, tylenol, etc for just a few dollars. I got daytime cold meds for like $3! I also bought childrens ibuprofen, like a big bottle, for under $3. This is a hidden secret that needs to be spread!

Oops, I did it again, fell off another horse, and fractured some bones. It looks like I am not that…read moreinnocent. Well, after Mexico City clinic took X-rays and told me a fractured my shoulder and need a surgery, I immediately took a flight the next day back to Orlando to go to ER and hopefully get some healing. My dad and I went to the ER after I landed, and it was crowded on a Thursday evening. We valet parked near the entrance, went through the Evolv security detector, and checked in to wait. We first were called to get send basic checks done and I explained what happened. Then the said to wait in the waiting area where they will call my name so I could go to a room. It took a while for my name to get called and I was pulled to a very small room with 2 cramped chairs. We waited for a doctor, and I explained the situation. He said more images needed to be done, even though we have given images from Mexico City. After another wait, I was wheeled in to the imaging room, took more X-rays, and wheeled back to the room. My dad and I waited longer, and it was getting late, so my dad grabbed food from the cafeteria. The doctor came back to verify that I did fracture my shoulder, and even my ribs (not again). They said come back next week to check if surgery is needed. They prescribed me medicine and I was gone. It took almost 3 hours and 2000 dollars just for them to say, yeah, you broke your bones, and come back again for next steps. While my dad was happy that they said lets see if you really need surgery, the process felt like a cartoon from Rocco's Modern Life. It felt crowded and cramped, like an assembly line instead of the care and comfort needed. While the doctors were fine, the person who did the X-ray was in training. Also, it looked like the doctors were just direct and didn't really care on what procedures could be done to heal faster other than a wait and see approach. They were acting rushed and nonchalant. I left the hospital depressed as I didn't know how I could get healed correctly and quickly. It was night and day compared to another ER I went in Tampa about 10 years ago, where they MRI me in nice room, and let me rest a bit before releasing me. I thought with Advent health, it would have been a bit more relaxed and professional. And what's with the security guards having tasers? Honestly, I was very disappointed and wished my insurance had other better hospitals and ERs in the network other than Advent Health. While many other Advent Health campuses look modern and upscale, this one looked old and chaotic. Overall: D

I love this hospital and the care they provide. Great…read moreObstetricians who show they care after a very stressful morning . All my concerns were addressed and we were released without worries.

This is my first procedure here at this location and the staff was so kind and helpful. Staff made…read moresure I was warm during the entirety of my stay along with a heater and a massaging wrap on my legs. They were informative about each step of what they were doing the entire time. I like the fact that they set you up in a pre-op room so that you can spend time with family before you go into a procedure. Then once you get your medicine, if you're like me you would just pass out immediately. Lol . Just say loving words to your family before you go into your procedure is sooo important. I was extremely sore afterwards and had tons of bruises but I bruise easily. I figured it would happen. The staff was sooo kind throughout the experience. Thank you again.

I scheduled my procedure a month and a half ahead to make sure I could have arranged it with work…read moreand also having someone to help me. Two days before the procedure they call me that they changed the time. I told them I purposely planned this way ahead to plan and the person giving me a ride would not be available at this new time. Their only solution for that was offering another appointment two months away. I ended up driving myself so I could park and then have the person just pick me up instead. I found out there was a free valet for patients however, I had valuables in the car so I decided to go to the Self Park, which meant I was an extra 15 minutes late because there was traffic and it went up slowly. The digestive center was amazing, it was very modern and beautiful, clean and all staff was friendly and quick. The whole experience for the surgery part was amazing. Doctor Bang was really amazing and kind. All staff were excellent, I would ring the bell and two seconds later someone was already there to help. after the surgery, there were some small complications so instead of going home, I was brought up to a room. From here on the experience was not that great. I asked the assigned nurse for water and juice which she never brought, and I never saw her again until transitioning shift to the next nurse. I ended up calling and the head nurse was very kind and brought me something to drink finally. When I was out of water, I had to call again because I had not seen anyone in a long time and staff had come to pick up a food tray which I never received. They finally showed up with a dinner plate at 6:30pm. I am on a liquid diet, so I was very happy and hungry even it was not a food plate. It had a popsicle, Jell-O, juice, tea, and broth. I was so hungry I ended up going down to the cafeteria and buy a meal. I had denied an IV fluid as I can drink through my mouth however they refused to remove the port which I understand is protocol. At 5am my hand was hurting so bad I demanded it to be removed and they finally did. I also removed the heart monitor because I was tired and wanted to sleep. The morning staff was very friendly. As I was still on the liquid diet I went back downstairs to buy me something to eat this time I tried the Main bean coffee shop. All staff was friendly and helpful on my last day. All credit for dr bang that deserves 5 stars!

I've had my child to this facility a few times now. They had to have some testing on a little while…read moreback, which went really well. Recently, they've been to the emergency room twice with heart problems and on the second visit, they decided to keep them for a couple of days. Everything is good, but they want to monitor them. Haven't been to a lot of hospitals in my time I feel like this one is pretty good. Staff comes across as friendly and professional. They have some really good doctors that are trying their best with an unusual situation. Orlando Health is part of my kids medical network because their partner works at Disney. If you coming through the emergency room, they have free valet parking during the day at least. We used it on our first emergency visit, but they were gone by the time we left and I had to get my own car from the valet lot. Security was quite helpful though. On this last visit, we were there before the valet arrived, but I was allowed to park in that lot as it is the closest to the ER. Once they were checked in, I had to figure out where the main entrance was and parking. Once I found it, I recognized things and was able to get into the C Lot which is for visitors and the front and valet uses it. On this side, the valet charges you to park. It is a healthy walk from the garage to the entrance, but no match for the amount of walking that you do inside this building that just feels like it goes on forever. My kid has some dietary issues and they've gone above and beyond to make sure that they get meals that are avoiding cross-contamination. Everyone's been really nice so far. I'm sure we will be back for other things in the future.

I have returned for a second time for physical therapy at this location. My first was a few years…read moreago for my neck and shoulder and now I'm here for my Achilles tendonitis. The staff and therapists here are very friendly and personable and they really challenge patients to work hard and they are intentional about giving us homework exercises, too! The facility is neat, clean and comfortable with flexible scheduling that offers appointments as early as 7am until as late as 5pm Monday through Friday. The PT's here are very professional and they are tough, but they make it clear that their goal is to help each patient improve and recover. So if you are looking to be massaged and pampered, go find yourself a spa. These people are well trained and thorough and they don't waste time coddling whiners. I had the chance to go to a different PT group but chose to return to FL Hospital Sports Rehab and PT because I really trust their ability and approach.

Great hospital with great service. Treated me nice and I was in and out in a reasonable amount of…read moretime. How refreshing! LOL

AdventHealth East Orlando Very impressed with this hospital…read more First I had a Urolift and Turp surgery (Urology) and past Saturday I had a MRA of my aorta. The staff from the moment you walk into the hospital at reception desk to the medical staff have always been friendly and supportive. I can honestly say this hospital is, in my opinion, the Best in Orlando. The VA has sent me out to Community Care for both times. I am continuing to see Urology and each visit is always so friendly and supportive. Thank you AdventHealth East Orlando!!

Hours on their official website do not match real life hours. Checked times for the 15 minutes or…read moreless walk-in lab tests on their site. Arrived 30 minutes before listed closing. Plenty of time to fill out paperwork and take the 15 minute or less tests. Asked reception for directions, it was literally right behind the desk. Was told to fill out registration at a digital kiosk. A few frustrating minutes later, finished and lady from lab window immediately calls my name. More than 25 minutes before listed closing. She asked for the purpose of my visit... I repeated what was in my digital kiosk registration finished 30 seconds earlier... walk-in lab tests. She told me I could not have lab tests done because labs had closed 15 minutes earlier. So the website states walk-ins until 2pm but apparently in reality, walk-ins actually stop at 1:15pm, maybe even earlier??? Nobody at reception told me I was too late, the sign in registration kiosk didn't tell me I was too late, and according to the website as a walk-in, I arrived with plenty of time to spare... hmmm. Reception might want to say something about being too late when you tell them you are there to take walk-in lab tests... perhaps when you select walk-in lab tests at the kiosk, the kiosk should inform you that you are too late. Where the webpage has a list of hours for walk-in lab tests, maybe it could possibly state hours are just some kind of pretend approximation. If this is how they treat patients or this reflects their attention to patient care, treatment, etc., I really hope I never end up taken here in an emergency. Imagine going to Burger King where hours listed on the door state open until 9pm but when you walk in at 8:15pm (45 minutes before closing), they tell you the grills were shut off at 8pm and will be cleaned 15 minutes from now at 8:30pm, and that the 9pm listed on the door is when the last employee locks the door as they head out for the night.

The Emergency Room staff at Dr. Phillips Hospital, from security and the Intake Nurse to Radiology…read moreand the MD, were courteous and polite. The medical staff provided quality care to a loved one on a recent visit. They were professional and respectful in their interactions while delivering attentive care and treatment.

Generally speaking, this was a good visit to an emergency room. Easy to get to with plenty of…read moreparking. There is a separate emergency entrance from the ambulance entrance with some pretty healthy security. We got through it fairly easily and were able to walk right up to the check-in counter. I was with my kid and they were having some problems that were causing some heart issues. We explained that and they took us straight back. They were put in a room and a bunch of tests were run. They were hooked up to a juice bag or what you would call saline. While we were there, we met with a couple of nurses and two different doctors. After spending several hours there they were feeling marginally better and were released with the idea that they would see their regular doctor in the next day or so. While we were there, we were very well treated and everyone tried to be very friendly and helpful. As emergency rooms go for us. This was one of the better ones. Thankfully, we did not have to spend any time upstairs in the hospital itself.

This little place is hidden in Jam. They accept most insurances and once you walk into the lobby,…read moreit's very nice. They have a area for kids to play as well as a nice lobby to sit and relax while you wait. You do have to do paperwork if you're a first time visitor, but the paperwork isn't too bad. The front desk is very helpful and the staff is very helpful. They are pretty quick and efficient to tackle whatever issue you have and they also have a pharmacy with basic medicines for sale or you can get a prescription sent to your pharmacy to pick up your prescription prescriptions with insurance.

Very clean & new, very kind staff, and very fast service! I was in and out in 30 minutes compared…read moreto my usual experience at other urgent cares of 3-4 hrs (I even just walked up!) they also have medications on site you can buy at retail price for your convenience. Would highly recommend if in the area and need a surprise check up!

This is entirely about the Insurance Billing department. Full disclosure: I came into the hospital…read morefor elective PREPAY (over $16K) cosmetic surgery and was set to have surgery and go home same day. I signed a paper that said if my insurance company doesn't pay for my hernia repair then I would have to pay $345 also there is a $650 charge if as a prepay patient I have to stay overnight. Ok... I wake up to find out I did NOT go home but instead the HOSPITAL OVERSOSED ME with too much medicine and they decided I should stay for their over-sedation mistake. I even had a hospital representative come ask me for the $200 balance owed as I was trying to recover. Anyway, I went home and less than 3 weeks later I see that my insurance was billed for my stay and they paid over $40K. WHAT what what?????!!! AND the hospital is billing ME the deductible coinsurance of $2650... I never sued them, I just want my money back and them to cover their mistake and write off the $2650. I have waited patiently for 60 days or 2 full months while my account from May 28th is under review from their insurance department. Only to find out today that NEVER happened and the supervisors are saying according to their notes the charges are valid. You make a $40000. mistake that would have only cost me $650 of which because it was YOUR mistake I would not have had to pay anyway? One supervisor told me that once they billed the insurance company and got paid my self pay status of getting a discount was null. If that's the case do what the anesthesiologist did and REFUND my money!!! What a racket and terrible business practice this hospital is running. Now I will wait another 45 days while you keep collecting countless insurance payments and never calling me back with the status. Stay away if you need your money and have a choice to go elsewhere. I feel VERY very cheated even though the doctor took responsibility, the hospital thinks it's okay to do wrong and make the patient keep paying! Ridiculous....

Very kinda nurses and staff. Lots of smiles and helpful individuals. Put out positivity and it…read moreshould come back ten fold. Be nice to the staff and they'll be nice back.

It has been at least two years since I've been back at AdventHealth Celebration as a staff member,…read moreand honestly, it still feels just as impressive as I remember. The campus is incredibly spacious -- almost too spacious sometimes because it's so easy to get lost! The architecture and overall layout are beautiful, and you can really tell a lot of thought went into creating a welcoming environment. They're currently expanding and building another tower, which is honestly mind-blowing to see. Being so close to Disney, you can feel that "magical" atmosphere they're trying to create for patients, families, and staff alike. The staff are great, and the gift shop is always a nice stop. There's a café and a cafeteria -- the food is pretty typical hospital food, so I wouldn't expect a five-star chef experience. It can be a bit pricey, and while it's decent, it could definitely be a little better -- but that's pretty common for most hospitals. I truly enjoyed my time working there, even though it was brief, and I still enjoy visiting. One thing that always gets me is how easy it is to get lost, especially around the different "neighborhoods" -- I swear I'm always wandering around Neighborhood C trying to figure out where I'm going. On the plus side, the gym is phenomenal -- huge, well-equipped, and such a great resource for both patients and staff. Overall, it's a beautiful facility with great energy, amazing growth, and a unique atmosphere that makes every visit memorable.

When I submitted my first complaint about this hospital regarding my brothers care (or lack there…read moreof) they had 2.9 google review stars ... Now, miraculously after putting out a blast to everyone they know they just reached a milestone 4.4 stars. Please do not judge this hospital on the 5 star reviews that appeared after my contact and do your due diligence and research this facility or better yet choose another hospital. This hospital not only misdiagnosed my brother but their doctor(s) completely broke their oath which states to prescribe only beneficial treatments, according to his abilities and judgement; to refrain from causing harm or hurt; and to live a exemplary professional life. What this hospital did do is as follows ... The 4 D's of Medical Negligence ~ Duty- was to help cure, make comfortable and treat (FAILED) Deviation- to honor a duty to the patient / perform standard care (FAILED) Direct Causation- do not cause patient to fall further ill (FAILED) Damage- Cause and affect from the date of admittance to the date of discharge !!!! (FAILED) ALL of which Advent / Celebration completely FAILED at !!! They should be ashamed to hide behind the Christian psalms that they play overhead as they lie to you regarding the patient care. SAY HIS NAME "GARY MURASZEWSKI" - HIS LIFE MATTERED ! You can thank me later for getting you to the 4.4 Google Star review status Advent/Celebration Hospital - GOD KNOWS YOU COULD NOT ACCOMPLISH THAT BY YOURSELF !!!!!