This is about a 30 minute drive for me but well worth it and easy to navigate. The lofts are very…read morenice, clean and beautifully decorated with a spa vibe. She is so good at what she does that you do have to be sure to book out a while in advance. It's easy to make an appointment online and then book your next appointment while in the office. I absolutely love how quick she is while also being super thorough. I'm in and out in a jiffy. It's easy to pay online and customer service is exceptional.

It was my first time getting a brazilian and I was terrified. Nicole was so sweet, made sure i…read morewasn't uncomfortable and talked me through each step which I loved. It made my experience a thousand times better and a lot less painful. I'd recommend her to everyone interested in waxing. You can tell she is very educated on safety and wellness and truly cares for her clients!

Sarah was amazing. Was in & out within 15 minutes. She has a great vibe …read more Very encouraging.

Loved the place! Kenzie was amazing and made me feel super comfortable for my first time wax.read more

Me and my fiancée stopped in here for facials I got their collagen facial. It was just what I…read moreneeded with the dry weather we have been experiencing in Kansas City. We were able to get in right away and I also received upper and lower extremity massages. With the price and quality of service this was very affordable. I will be going back here again for more services.

I use to have great experiences here and then my last time I did a VI Peel. The lady applying my…read moremask had the attitude that I was inconveniencing her. When I was leaving, she pretty much just gave me a baggie and said the aftercare instructions are in there. I said, who do I reach out to if I have any questions being that this is a peel and I don't want to mess my face up. She gave me her number. After two days, I had a question on how I was peeling and if it was normal. She never responded. I ended up messaging the Instagram acct and asking the questions. The person responding through messenger was nice enough. The lady who applied my peel didn't reach out to me until a week after the appt and only asked how my peeling went then tried to get me to come in for more products/sessions. I paid over $250 for this, the results were okay but it could have really messed up my face if I did it wrong. The least she could have been is responsive or a little more informative. Very disappointing for a place, I usually enjoy visiting.

I have been going to Brow Studio for over 6 years now - religiously every 2 weeks. I get a simple…read morebrow threading and they always do a great job with very fair prices. Even when I've moved to different areas I always come back here because no other place I've tried compares. I won't go anywhere else!

I got my brows waxed and tinted here yesterday and the skin was ripped from my eye area in three…read moreplaces. I've had my brows waxed several different occasions and places and this has NEVER happened. I was in shock and pain so I quickly paid and left without too much fuss. But after having a day to process and research why it happened, I'm upset enough to leave a bad review. First off all, my eyebrows were each wiped once before being waxed. No other prep was done. She applied the wax under my brows two times each side. Apparently that's a big no no. Didn't know it at the time since it had never happened before. I'm not sure if the wax wasn't warm enough or just not good enough quality to take the hairs out the first time. And there really weren't a lot of hairs to even remove. After realizing what she had done, she didn't tell me what happened even though she later admitted to seeing it right away, but instead just switched to threading above my left brow. Then she quickly wiped the area and applied the tint and told me it would be 7-8 minutes wait and then walked away. By this time my brows are burning, but I thought maybe it was just a reaction from the tint. She finally came back and wiped it off and then I looked in the mirror and saw what had happened. I was in shock. Wondering out loud what could have happened. I mentioned a cream I've been using that is keeping my face more exfoliated but immediately realized that couldn't be it because I don't put the cream on my eyelids. But she immediately latched on to that idea and started repeatedly telling me I shouldn't ask for a wax again. (Side note- when I came in, I asked her opinion on whether I should get waxed or threaded and she said wax.) Then we check out the tint. My eyebrows were not even in shape or darkness. I had her take off the extra in between my eyes in the right side because it was so obvious but I was really just in a hurry to get out of there and put something on my skin to stop it from stinging. She put aloe Vera on earlier but it made them hurt worse. Once I got home I removed the rest of the extra tint that had been left behind. Not once did she apologize and when I paid she even turned the tablet around for a tip. Part of what really upsets me is that she kept telling me I should never ask for wax again- even though I kept telling her this has never happened before. Zero accountability or remorse.

If I could give Holly and The Wax Co 6 stars I would! I have a wonderful experience and will…read moreabsolutely be going back to her as a regular customer. The room was super clean and I could tell she had just sanitized before I got in there. Holly is super friendly and instantly made me feel comfortable. Her booking system is super easy regardless of what service you are looking for. she books up fast so I suggest making an appointment either right after you see her or as soon as you can. After she was finished she instantly started cleaning again and sanitizing which made me feel safe especially during COVID-19. The Wax Co won best wax studio of Kansas City in The Pitch's Best of 2020 edition. That title is more than deserved and I am so glad I found her. Can't wait to go back!

Hollie was highly recommended to be by a couple of her clients and I am very impressed by her…read moreservices. She is very gentle and fast with waxing. I am very picky when it comes to services, and she is very good at what she does. The atmosphere is very relaxing and calming to help you feel comfortable. She is very friendly and keeps her space clean. I will definitely continue to use Hollie for all of my waxing services.

Wonderful experience!! I booked a piercing switch out because I had an MRI so had to remove my…read moredaith for the first time and couldn't for the life of me get the ball to fit back in. As soon as I walked in, it smelled heavenly, the ladies working were so warm and welcoming and the place felt so nice, clean and calm. The piercer was extremely quick and so gentle. I will definitely be back for my next piercing, as I hadn't yet found someone around KC since I've moved and they made me feel so comfortable from just a short experience I did have! Thank you!!

100% recommend this place!! I got my industrial piercing here and it was super quick! Jennifer was…read moreso nice to me and even complimented my eyeliner which was so sweet. There was calming music playing which helped so much to relax me during the process. I'm definitely planning on coming back!

I went for a massage with my friend. We were both very happy. We got the hot stone massages and…read morefelt so good afterwards. I'll definitely be returning.

Appts were a little tough to make. We needed 3. Receptionist on phone seemed a bit new at this…read more When we got there it was not a warm and welcoming greeting. Seemed indifferent to us. Lobby decor was sparse and no music playing. Massages were good, masseuses were good, knowledgable. Felt good value for service.

Love Tina she always is soo friendly and we have great chats which make it all the comfortable. I…read morerecommend her to all my girlfriends and they all love her too.

Tina is the nicest person ever, makes you feel comfortable right away! She did an amazing job, four…read morestars is not good enough!!!! She gave good recommendations about what to do after the wax and even told me waxing my legs would just be wasting money!

Had a scalp care facial with Nina, and left feeling so relaxed and refreshed. Nina took great care…read moreand attention to ensure I was fully relaxed with scalp, neck and hand massages. Then took time detoxing my scalp and hair fully- my curls felt so silky and light afterwards and everything felt so much better. I highly recommend his relaxing and refreshing treatment! Christina Revett

Trusting someone with your hair can be scary. Looking for a new stylist is daunting. After recently…read moremoving from California to Kansas City I stumbled upon the salon via Yelp reviews. Was able to book conveniently via their online system. My appointment was with Kayla who exceeded expectations. She took time to discuss my cut, evaluate my hair, past history etc. Looking forward to my next appointment and have scheduled an appointment for my daughter when she will be in town for spring break.

Love every one I go into. Also love that they are in every state i travel to for work. Always a…read moregreat experience.

Awful experience, it was my first time and Erica did not explain anything to me or make it…read morecomfortable. It was ridiculously painful. She also left so much hair. I also asked for a landing strip, she said yes, and then didn't leave anything. I would like a refund i wish I hadn't come