Excellent service! Don is a top rate fellow, friendly, knowledgable and a true craftsman. He…read moreeducated me a lot about pianos. I had no idea they needed to be tuned every 6-12 months, we haven't tuned ours in many moons. I don't play but my daughter does and I must say that after an hour long deep tune session the piano sounds much better. I learned that each tuning should be a fine tuning not a complete overhaul. I also learned because of this Florida weather that all pianos should have a dehumidifier installed so that the keys and other wood moving parts do not become sticky or wrap which makes a lot of sense. This is something the piano store should recommend when you first purchase a piano but I do not recall them ever mentioning this. Anyhow, the piano teacher immediately noticed that the piano sounded much better so I guess I will have to get this thing tuned on a regular basis. Overall great experience, Don was able to accommodate my schedule and come to the house after five and can schedule weekends if needed. I highly recommend him for you piano tuning needs.

From the owner: Piano tuning & repair, refinishing, restringing & complete restoration of pianos.read more

Beautiful gallery with very knowledgable staff. I was looking for a durable upright/spinet piano…read morefor school-use and they took a lot of time and care helping me select the right one. Great location!

EDIT: Updating my review as Jonathan kept his word and fully refunded the piano after we weren't…read moreable to solve the issue. To their credit, they reached out to 3 different technicians in my local area and tried their best to remotely find a solution to the problem. They then offered to fly out their local trusted technician, but I declined. It was a frustrating overall experience for me, but they've been respectful in their communication and followed through in making sure I was either satisfied with my piano or got a full refund. ----- I'm in middle of a dispute with the owners Jonathan and Charlie. I purchased a piano last year from out of state and it's been nothing but trouble since the beginning. They've hired 3 different technicians and have visited my home 7 times and can't fix the dampening issue. I've asked for a refund which they've refused. This current technician has been unresponsive for over a month and Jonathan and Charlie can't seem bothered to resolve this. I'm filing a civil suit next week if there isn't any progress. Feel free to reach out to me with any questions. I have an email chain 40+ responses long and text proof with the technicians. Happy to chat with anyone about my experience.

Tyler and Mike were simply awesome!! Very professional and they kept their word -something that no…read moreother company I called could do. All three of the other companies tried to scam me and add on a "piano surcharge" and a third person that was not needed. Grand Moving rates were competitive and reasonable. Tyler answered the phone right away and scheduled me to meet my time constraints. Called and gave us their arrival time while making the entire experience so easy and really delightful. Our minds were set at ease right away and they are easy to talk with. Tyler and Mike moved out our old Baby Grand piano and move in our new Baby Grand piano. Unpacked it from the shipping crate and assembled it so fast. I have dealt with so many people in life that are just trying to scam you, lie to you, cheat you, and steal your money. Tyler and Mike are the rare individuals that keep their word and give exceptional service!! They will be used exclusively for any of our future moves!! Captain Paul

In working with Ernie I found that he generated a quote that made more sense than the other movers…read morefor a long distance move within the state of Florida. As a result his pricing was better than others. Scheduling was easy. His movers were on time, well experienced and handled my move with ease. In the end they came in below the estimate. A highly recommended company to deal with.

Extremely professional and worked within our timeline. Moved the piano to a storage unit in record…read moretime. Highly recommend!

These guys were the real deal. They came out and moved a super expensive piano for me last minute…read more They were very nice and super careful and got the job done I would highly recommend them.

As a first time piano buyer, the options out there are daunting. After spending six hours…read moreresearching and calling piano sellers nationally, by luck I dialed Mike @ Picarzo. Mike has such a high technical level of expertise, that I didn't for one minute feel the need to have a third party inspect the wonderful piano that he was selling, which is standard practice, I am told. Mike frankly knew more about the piano then the manufacturer, who I spent three hours with in person, at their HQ. The service Mike provides is over the top. This store is a gem, the prices are better than I found nationally, and it was personally the best experience I have had in any industry.

Though I didn't purchase a piano from Mike, he was very helpful and honest with me throughout the…read moreprocess. He was willing to work with my budget and provided some good insight on the pros and cons of the pianos he had in stock. Thanks Mike, I learned a lot from our conversations.

In the 50+ years of playing the piano, I have never had a better piano tuning. Douglas Laing is…read more an exceptional piano tuner. His attention to detail is amazing. His work is reasonably priced and flawless. My baby grand is 27 years old. After his tuning and repair of several keys, I feel like I'm playing a new piano! Strongly recommend.

From the owner: Our standard service call includes tightening bolts, adjusting pedals, and tuning. Other services…read moreinclude regulating, rebuilding, player piano repair and new player systems (QRS, Pianoforce, Disklavier) installed and upgraded. We also tune and repair harpsichords.

Hired a few months ago, didn't go too well. Their movers broke a mirror and left it in the garage…read moreof the old house without letting us know. Were they hoping we'd never notice? They also broke a clay pot and scratched 4 pieces of furniture. Overall, they didn't seem to take great care at carefully handling fragile items. When they came to the new house, despite every box having a label of where to place it and despite my wife directing them multiple times, more than half of things were misplaced. It took me a day to reshuffle/move things around, I shouldn't be wasting my time on this when I'm paying a not-so-low of a price for them to do this very thing.

If I could give this company zero stars I would. Do not trust them with your time or money…read more Despite multiple above board conversations and interactions beforehand, on the day of my scheduled move (confirmed via plenty of documentation and conversations), no movers showed up. Despite many calls to their only contact number throughout the day, no one from their company had the courtesy to update us, call us, or even return a voicemail. Complete radio silence. They are thieves and scoundrels. Absolutely a scam business with zero accountability.