From the owner: Spa Resort Sanssouci je nový lázeňský komplex na poklidném okraji lázeňské zóny Karlových Varů. Po…read morecelkové rekonstrukci, jejíž součástí bylo vybudování podzemního spojovacího koridoru, poskytuje hostům veškerý možný komfort "pod jednou střechou": - ubytování v 337 moderně zařízených 4-hvězdičkových pokojích (nekuřáckých), - komplexní karlovarská lázeňská péče, - wellness programy a beauty služby, - solná jeskyně, - 3 restaurace, kavárna, lobby bar, - konferenční prostory vhodné pro konání malých, středních i větších akcí, - klidové a relaxační zóny, - bazén, fitness, minigolf a další volnočasové aktivity.

To be completely honest this hotel feels like someone crammed all the must-haves of a 5 star hotel…read morewithout paying attention to design, condition, quality etc. All together, hotel has a large number of accommodations, spa, pool, medicinal procedures, however it feels more like a hospital than it does a hotel. The entire place feels run down and highly out of date. It felt like I was staying in an old soviet sanatorium rather than a nice hotel. In terms of food, it was mostly cold, and the choices in the buffet are quite bland. As for the positives, the gym was incredible. Fully accommodated fitness center no different to one that you pay much more money for. Very good deal for this one in my opinion. Overall, I'd only recommend this hotel for the gym, however it's open to visitors who aren't hotel guests for a small fee. (I stayed in Oct. 2024 and am writing this review a few months later so please consider this before taking my review into account)

Understand that I really like this place and want to see it do well. The rooms are huge, and while…read morenormally that isn't a complaint, you feel like the room is a missed opportunity which could be fixed by a mild upgrade. The service needs a slight overhaul in that the systems don't seem clear and the staff seem a little disjointed. The front desk staff could provide concierge level information in the absence of an actual concierge desk and easily direct the doorman on expectations regarding the car and parking. The valet service could be more direct on how the system will work so that the cars don't back up on the hill entrance to the hotel. And the pool attendant could be more helpful and learn only the needed english to be customer service friendly. Since she was combative, tons of patrons seemed lost rather than going to her. And if there is something that is stated to be offered in the room like a gift from one of the hotel's stores, then it should also be left at the desk for when they are closed. Because of the old world charm of the hotel and the truly huge advantage for upgrade to this off the path location, I hope they improve in some key areas which stands to make this a great place to visit.

From the owner: Wellness & Spa hotel Villa Savoy v Marianských Lázních je hotel, který se především specializuje na…read morerelaxační a léčebné pobyty pro své klienty. Plná penze a léčení by měly být hlavní atributy tohoto podniku. Specializujeme se také na přírodní kosmetiku a jako jedni z mála v Mariánských Lázních tuto kosmetiku také prodáváme.

While in Karlovy Vary, I wanted to visit the Grand Hotel Pupp…read more The Grandhotel Pupp was a major location for the 2006 movie Last Holiday starring Queen Latifah.....a great movie that I love to watch all the time!...... It also appears in the 2006 James Bond film Casino Royale as Hotel Splendide in Montenegro. It has been cited as inspiration for the Grand Budapest Hotel in the movie of the same name. So this landmark, being as beautiful as it is from the outside had very reasonable rates (I checked online for a future visit)...on a good day, regular rooms can be had for about $150/night. Not bad for the hotel that hosts the annual Karlovy Vary International Film Festival.

Amazing hotel!!!! Customer service was excellent…read more The food so delicious and everything else was spectacular