My family has been using Matthew's Insurance for decades. They are always friendly, helpful and…read moreknowledgeable. They look at new options for us every year, saving us hundreds of dollars.

I found this company because I was having issues with Farmers Insurance. I live in California and…read moreFarmers threatened cancellation of my policy. I was in a panic as we had limited time, I was out of state and remote, Farmers was uncooperative and I was getting zero support from my existing insurance agent. I went on google and found Matthews Insurance purely from a google search , where they had five stars. I was a little concerned when I saw a 1 star rating on Yelp, but anyways, I decided to call as I needed options, and fast. I spoke with Eric Matthews, who is probably one of the nicest and most patient people on the planet. I was also out of state at that moment when I called, traveling..... and between cancelled flights and airport drama, trying to get my application in with Eric while at the airport terminal. Add the issue of my then-insurance and roof repair issues and claims, I'm sure I was a handful! However, Eric was cool as a cucumber and extremely professional!! Eric gave me very candid advice, after our convo, that I truly needed to do a full roof replacement to stay insurable. My issue was I needed a reliable roofer (I was out of state!!) and I needed short term financing. Well? Eric not only referred me his own roofer but also the roofer who had done work for his brother!!! He mobilized his own network to get me help. Truly, that was going above and beyond. I ended having a truly seamless experience with the roofer and subsequently, it was so easy to transition the insurance to Eric Matthews and Safeco. Additionally, Eric was been extremely responsive to all my concerns. I send an email? He replies. I call? He answers and/or returns calls very promptly. I felt like Eric brings back old school traditional, excellent customer service. Super thrilled to have found him!! I recommend to anyone to do business with him. I'm not an easy person to please as I have high standards, but Eric meets every standard, and more. And by the way, I believe he told me he was also in the service. ( I interviewed him on his credentials.) Maybe that's the root cause of the disciplined approach and the work ethic. And sir, thank you for your service!!!! Five stars for Matthews Insurance Group!!!!!!

I was stuck in a 30-Day Title loan for over 7 Months. I paid…read moreRefinancing Fees for 7 months and paid my original loan 2 times over!!! I couldnt find a way out until I came and saw these folks. They helped me get out of that Loan from Hell!!! Thanks Guys!!!

Refinanced my home through Loan Depot. All business was conducted online.Closing was done in my…read morehome. It was a courteous, efficient process. I have actually used them twice, with the same excellent service both times.

I have been searching for a good company, great rates, and amazing customer service. I found that…read morewith Damita Kings office. Kristy was very helpful in finding me the best rate for the coverages I need. Customer service was A plus! I will be a customer for life.

Xavier has prepared our tax requirements for over 10 years. Outstanding customer service and…read morepersonal service. Highly recommended.

We've been with Xavier close to 10 years and there is nothing better in the world knowing that your…read morefinancial affairs with the government are in order. Don't even think twice about it, just drop by the office and you will understand completely. You will never trust another person with your taxes. They make sure that everything that you do is not only on the "up and up," but they are also abreast of all of the newest tax legislation. Any hoop you find yourself jumping through is to protect your family in the event that an Audit is required of you & you'll feel better knowing that Xavier is an ex-IRS agent himself!!!

This review is for the location in Fort Worth's West Seventh area and front desk services. I have…read moreused Fidelity for years for investment accounts and never had a negative experience. This storefront location provides the convenience of certified signatures and on-site advisers for fidelity accounts. The location itself is hospitable and clean. I've been twice and a Keurig was a nice touch (It was out of service the second time I visited). Bathrooms were clean, and two self-service computers were available for account management services. The desk clerk was friendly and helpful, communicated well, and was able to help me with my signature certification as a walk-in within a few minutes. Both visits, I was able to park directly in front and be in and out in under 20 minutes. As a Fidelity Customer of many years, I appreciate the ability to walk in somewhere and receive assistance with my Fidelity accounts in person.

It was easy process thanks to Thien Nguyen and his team. Would recommend him to anyone looking to…read moreapply for loan. Thanks a bunches!

My loan officer Thien Nguyen did an excellent job helping me complete my refinance. He is…read moreknowledgeable, responsive, and guided me through every step. I really appreciated Thien and his team support and would definitely recommend him and his team.

Kevin is great! Highly recommend working with him for your health insurance needs.read more

I've been doing my taxes here for a couple of years now and everything is always so easy and…read moresmooth. I cannot recommend this place enough. My go to is always Katie and she is amazing!

Writing a review for this place so people know what it is lol. My family and I have been going here…read morefor years to get our taxes done. They're catered towards the Vietnamese community, but Mr. Lam Mung is also fluent in English so it's possible for English speakers to come here as well, but I'm pretty sure they do their taxes elsewhere. The wait is quick and efficient but takes forever if you want a specific person to help you with your taxes. During tax season, it is really crowded but the process will be quite fast for each person. Waiting lounge is pretty clean. They play Vietnamese music over the speakers and there's a small TV with Vietnamese entertainment on it. There's a small water dispenser in the corner with little Dixie cups in case anyone gets thirsty and in the middle of the room is a low table with free books, CD's and DVD's for Buddhism. I really like this. You can take whatever you want and they're very inspirational. Decoration is the epitome of oriental. There are Chrysanthemum flowers, bonsai trees, ancient tea sets, and glazed tree stumps as tables. Service is extremely helpful. Our go-to person is Mr. Lam Mung. He is polite and goes through paperwork with you like the wind and explains everything in detail until you understand. If you have any questions, he will gladly answer them. This man's got jokes. I forgot to bring my bank account number with me for the refund and he offered to let me borrow his account. Haha. Thanks but no thanks, sir. I'll take it by mail. Afterwards, he places all the paper copies into a neat custom folder for us. Nicely organized. This is a great place to get your taxes done here. Such a pleasant experience every time.