AWESOME place to live. I just renewed my lease a second time because literally you cannot find any…read morenegatives here. Beautiful property, abundant amenities and a super friendly and responsive staff. Felicia and Suly are soooo nice. The property manager, Errick, treats the residents like family and plans spectacular events for us for FREE. Tonight is Comedy Night with two professional comedians, catered dinner and a DJ. One of the many many many great events planned on property for the residents. I LOVE THIS PLACE

To say amazing is not to say anything guys! The complex is incredible inside and out. Seriously! I…read moremoved in with my family a year ago. Our lease is 15 month long and we are definitely staying here for a minimum of 2 more terms. From day one we've been treated with respect and care. Errick the manager has been here since we moved in. Sully and Melanie joined a bit later. The front team has been nothing but help all this time! Super responsive and attentive. We've never had ANY issues with the apartment. They change the ac filters, do maintenance checks, keep the place super clean. The landscape is great as well. Pool and Jacuzzi is great and no non residence can be in there. Cameras all over. Super safe! We have a few policemen who live here. Secure garage is also available. Gym, yoga room where once a week James teaches yoga, pet spa, valet trash pick up 5 days a week. They always treat us with special events and food trucks. Omg you name it! What an amazing place! My 15 year old daughter absolutely loves living here. It's a walking distance to nearest cafes and grocery shops and local dining. So she can walk around with friends without needing a ride. Lucky me Can not brag enough about this place everyone! 100% recommendations. HUGE THANK YOU URBANA TEAM

They never answer your phone calls, they leave the phone on silent. Went in person to get a tour,…read morebut they said they were "too busy" and rolled their eyes at me like I am the issue?!? Wish they would hire people who actually want to work because clearly these people hate their jobs.

Silver fish are everything. They only care about collecting rent and not fixing the problems in the…read moreapartment. They never answer the phone and leasing office staff is constantly leaving. Management must be garbage. They don't want to work out anything with you at all. For what they give you, the apartment rent is too high.

From the very first day I moved into this apartment, I noticed a major bug problem--mainly…read moresilverfish and spiders. I initially assumed it was just due to the unit being unoccupied for a while, but it quickly became clear this was a full-on infestation. I would see multiple silverfish every day, in every room. They even fell from the ceiling onto my bed. I spent hundreds of dollars on traps, dehumidifiers, pest deterrents, and eventually had to throw away furniture to avoid bringing bugs with me when I moved. Despite frequent pest control visits-- many times monthly--nothing improved. The pest control technician even admitted during a visit that other residents were dealing with silverfish eating their clothes. I eventually found traps on my own that helped a bit, but the silverfish kept coming. In addition to that, there were Palmetto bugs, centipedes, ants, beetles, and a massive June bug infestation last spring (the pic of the hallway- the June bugs are all those brown dots). I would have June bugs crawling under my front door every night until maintenance replaced the weatherstripping. Even then, swarms would fly in when I opened the door. When I reached out to management repeatedly, my concerns were dismissed. I was told "Florida is known to have season visitors from time to time". Eventually, after many calls/emails, one person apologized over the phone--but never followed up in writing. I tried to post to the community board, where I politely asked neighbors for advice, and it was blocked by management. Instead they sent pest control again, which as I mentioned, didn't help. I keep a clean home and take good care of my space--this was not due to poor housekeeping. The issue is with the building itself. This situation took a real toll on my mental health. Living with a constant infestation--despite my best efforts--was incredibly stressful, exhausting, and uncomfortable. I dreaded going to sleep not knowing if bugs would fall from the ceiling onto my bed, and spent far too much time and energy trying to cope with a problem that management downplayed. The situation was so bad that I considered breaking my lease just to get out of it--but like many renters, I didn't want to deal with the financial and legal consequences of doing so. I stuck it out until the end of my lease, and now that I've moved into a well-managed apartment, I finally feel like I can breathe again. The difference is night and day. To make matters worse, now they are keeping the majority of my security deposit for a "partial cleaning fee" and repainting--despite the apartment being left in very clean condition with only normal wear and tear. Again, never had this issue with any of my old apartment complexes. I'm writing this review to warn future tenants. This apartment complex has serious pest issues and poor management that disregards tenant concerns. I truly regret ever signing a lease here.

I just signed my lease for a 3rd year, so obviously I'm quite happy here. But my five stars may not…read morebe yours, so here is some background and details. This is my first rental after decades of being a homeowner - so for me not having to deal with home maintenance is a top priority. And the maintenance staff here is fantastic - John or Manny usually show up within hours of me putting in a service request. They even replace the batteries on the smoke detectors when they start beeping. They are proactive about replacing air filters and checking fire extinguishers - tasks that are important, but I often didn't get around to as a homeowner. Love the location - Easy for groceries, restaurants and Disney. The complex is quiet and safe. The apartment floorplans are fantastic, with good size closets and storage. And it really is a beautiful complex - many apartments have amazing views. The office staff is great - I find communication to be good, but I also try to be proactive - they have a lot of units to deal with. If I have a question or concern, I just walk over to the office - they are always happy to chat. It's important to remember that the office staff don't have unlimited power - they have policies they have to follow from both the management company (Rentyl) and the owners - so with some issues the bureaucracy can take time. Ok, let's talk about bugs. It's Florida. There are bugs. My first year there were a lot of bugs - not surprising with new construction. I had some ant invasions, but worked with John and the the pest control folk to identify the problem - some ant mounds outside where the dirt was up against the wall. They treated the area, and John dug out the dirt to eliminate wall contact. No more ants. The best way to deal with bugs is on the outside before they get in, and after 2 years, I think they are doing a great job. Yes, I do see an occasional bug - but not enough to call in pest control. Oh, and here's a hint - unless you hate spiders, if you have some in an out of the way corner, let them be. They eat other insects. What else can I tell you.... It's an apartment - you will sometimes hear your neighbors through ceiling or wall. That's the nature of the beast. The Internet is fast and reliable. Right now I'm measuring 420Mbit/s down, 30mbit/s up. Not fiber, but fine for my needs. Hurricane Milton came through not far from here with minimal damage - we didn't even lose power. So it may not be perfect, but I don't think any apartment complex is going to be perfect - certainly not for everyone. But for me, it definitely deserves the 5 stars. And I think it's certainly worth a visit if you're looking for a rental.