Contacted them about completing a deck project for us--we still needed stairs. (Our first carpenter…read moreabandoned us.) Forrest came over the next day, assessed the situation, and we soon had a design and an estimate. Work was completed not long after and the work is beautiful. Courteous, professional, good communication, and quality construction. We will definitely be using this company if we need anything done in the future!

Was very disappointed in this company. Had two separate meetings, the first was in November of 2025…read morebut with the frost coming they couldn't start (understandable) I had to reach out again in the spring ( April 2026) to see if they were still interested, after a couple of messages they finally called back and told me they would get back to me with a quote in about a week and could potentially start the job end of May. I have heard nothing and have left a couple more messages And we are now entering into July With no contact whatsoever! This is very unprofessional in my opinion

Rick at Carbon Construction was very fast, friendly and knowledgeable. He gave a thorough proposal…read moreof options. We elected the standing seam metal option due to its look, expected life, and price for our house & boathouse. It looks amazing! He has a great staff that works quickly, professionally and did a super job with clean up. The metal product even saved us $$$ on our insurance premiums, since it has a certified impact-resistant rating. Highly recommend Rick at Carbon Construction!

Highly recommend Rick and his crew. They did a beautiful job on our deck and screened in porch…read more They are professional and quality of work is excellent. This is our third project with Carbon Construction.

Very unprofessional. Left a big mess in my yard, and made the ceiling fall in a small room. They…read moredid nothing to fix the issue. Left a truck blocking my garage , where my car was parked, and did not ask me and just left. I needed out to do errands and get my kids from school and things. I couldn't do anything and couldn't contact anyone to get them to move their truck for approximately 4 hours. It leaked brake fluid all over my driveway and they did nothing about that either. This entire experience was a nightmare and would recommend you go somewhere else. When I called and spoke with the owner about the issues and the big mess, he blew up on me and started swearing using the "F" word a lot towards me. Rude, unprofessional, and threatening. AVOID!

Staff initially was very interested in the work. Waited two months for a quote for a very large…read morehome; after repeated follow-ups I'm told that they're just so understaffed they cant prepare it. I'm also told that I'm one of many people who've contacted them so I shouldn't be surprised at not getting a reply. Don't rely on them to show up or even communciate. I went outside Hillsdale County for the work. Sucks when local people drop the ball so bad.

I had a bathroom remodel and they done shitty work . Called no response . Took to court . And won…read morehe's avoiding all court papers . Bathroom still unusable at this time

From the owner: Cross Home Improvements LLC is a Renovation Service located in Hillsdale, MI and has been servicing…read moreall of Hillsdale and the surrounding areas for many years. We specialize in Bathroom Remodeling, Remodeling Services, Interior Designs, Home Renovations, Flooring, Tile Repairs, and Kitchen Remodeling. Here at Cross Home Improvements LLC, our mission is to always provide quality service at an affordable price. The success of our company is due to the dedication we provide to our customers. No matter the job, customer satisfaction is always our number one priority. Don't hesitate to give us a call. (517) 343 9755

The following is a review of the professionalism and integrity of Brian DuBois, owner of DuBois…read moreTrucking & Excavation. We began new home construction in September 2021. Not having connections to the area, we had to go on limited information about certain contractors. I hope this review provides valuable information about our experience with Mr. DuBois. In short, I believe he has critical communication problems and is a person of poor character. He should be avoided. Mr. DuBois was engaged to provide the standard work for a new home, including excavation, septic tank/drain field installation, and final grading for a cost of $33,100. Our problems with him were in three areas: unsatisfactory completion of the standard contract, unapproved billings, and personal threats. Unsatisfactory Completion of the Standard Contract I believe Mr. DuBois does the bare minimum and cuts corners. I am attaching several pictures of the way in which he left our home at the conclusion of construction. The easement road that he was engaged to install was filled with potholes, several up to a foot deep. Numerous areas around the home had standing water for weeks after any rain. My general contractor said the work was unsatisfactory and it was unusual for a contractor to leave any of his jobs in such a state. When Mr. DuBois sent his final bill in March 2023, I kept $5,000 back and told him I'd be happy to pay the rest once he completed the services agreed upon in the contract - merely fixing the road and doing a final grade to remove standing water. Mr. DuBois stated that he had reached the legal point of "substantial completion" and he did not intend to return. Unapproved Billings Shortly thereafter, Mr. DuBois sent me an invoice for a late fee and invoices for additional services totaling $13,102. Unhappy that I held back some money and asked him to satisfactorily complete the work, Mr. DuBois created invoices for alleged work going back to the beginning of construction 18-months prior. These extra billings (40% of the original contract amount) were not discussed or priced out at any point during construction. Nothing was approved either via verbal agreement or a written change order. Items included unnecessary survey work, additional drainage material not discussed, and extra time he claims his team spent grading that was not originally planned. I discussed these charges at length with my general contractor who had significant concerns about their legitimacy. According my general contractor, even if we gave Mr. DuBois the most gracious benefit of the doubt, the amounts billed for most components were excessive. Given the scope of the work claimed, my general contractor estimated that the billings for labor hours were approximately three to four times what they should have been. Threats When I received his additional invoices, I called Mr. DuBois and stated that they were excessive and unapproved. I asked why I was being billed for work allegedly done in 2021 and why no communication had been made previously. He had no real answer, but immediately became hostile and threatening. He told me this was a small town and that he is great friends with the local circuit court judge, Sara Lisznyai. He told me his lawyer had already drawn up papers and was ready to sue me in her court. He then went on to state that he would call my employer and reference my character if I didn't pay him. I found the entire exchange wholly absurd and unprofessional. I felt that continuing to deal with Mr. DuBois whether to satisfactorily complete the original work or in court regarding these additional billings was a waste of my time and personal peace. I paid him to go away, which caused the home construction to be significantly over budget. In building this home, I worked with at least 15 different independent contractors. Some were surely better than others. Nobody tried to pull anything like Mr. DuBois, however. He cuts corners and does not communicate effectively. Further, I find him to be dishonest and of poor character. Even if you must go outside the county, I strongly encourage you to find another contractor for excavation services.

We have needed work done on our furnace and hot water heater in the past year and they are always…read moreprompt, professional and reasonably priced. Thank You!

We had a plumbing emergency. I reached out to Ryan and Bradshaw and they were able to dispatch a…read moreteam to our location. The crew went to work immediately with poise and professionalism. It took about a half hour and they completely fixed the issue. Then they cleaned the area. I really appreciate the response and the effort. I will definitely be using Ryan and Bradshaw again!

Needed some work done quickly, they came out assessed the work, gave me a great quote and did a…read moregreat job. Could not have asked for a better experience. Thanks.

From the owner: My father was the original contractor and he started in the early 60s. We are now in our third…read moregeneration and hope that we can still satisfy our customers as we have done for all these years. We have built 100s of houses & rehabbed many more than that. Our partner has also been in the business a long time for around 40 years & his son and daughter work with us today.