I had a very good tax-preparation experience with Debra Simmons. I was a new customer this year,…read morehaving my 2015 taxes done by her. Things happened very promptly, and as promised. I had a fairly complicated tax situation this year, and Debra spent time on the phone with me and we communicated through email getting things squared away and helping me get prepared and organized. She spent time making sure I understood my situation and how she planned to file my return. She had good follow-up and answers questions promptly via email. If you are a person who prefers a face to face meeting with your tax preparer, Debra may not be your person. I never met her in person, and worked with her through email, telephone, and by dropping off and picking up paperwork at her mailbox location. She did things promptly and efficiently, and I got a favorable result. I would recommend her if you're OK with dropping off forms and working without face-to-face contact.

Debbie is the only reason I have survived the last seven tax years with my sanity intact! She takes…read morethe time to explain the intricacies of my business returns every year, makes good suggestions on how to best prepare, and helps us prep for the year to come with confidence. Having her as my CPA has been nothing short of a blessing. Thank you Debbie!

Paul has been so helpful in transitioning us from our other accountant who unfortunately became…read moreunresponsive. Not only did he spend much of his valuable time assisting us in the transfer, but he noticed many things that the previous accountant missed (and even helped us get another refund from the IRS that we would've otherwise missed for my wife's business) His team clearly has the knowledge and expertise that are needed in an accountant and his responsiveness is unmatched. I am very comfortable entrusting him and his team with handling my taxes and finances and I definitely recommend him.

Called and scheduled an appointment to discuss an overdue tax return. Received an e-invite,…read moreaccepted it, and the call never took place, nor did they have the courtesy to cancel or provide any explanation.

Always great tax advise and service. I have been seeking Jake's expertise in my personal and…read morebusiness taxes for over 15 years and I 100 percent recommend him.

Very impressed with this business very professional and efficient. I was a little reticent but had…read morefallen so behind on my taxes and was overwhelmed. I've been working with them for six months and they have come through with everything they promised getting me back on track it's not inexpensive but I'm saving a lot of money in taxes and it's good to feel that I'm up-to-date with the IRS. Very responsive very pleasant

Kirk and his team are very organized, thorough in their questions and process, and quick! Not only…read moreis the process easy to upload all documents, but they are also more than willing to hop on a call to talk through things too. Sasha is fantastic at providing detailed guidance and suggestions.

Great service for 2022 filing. I requested a phone call and was able to talk to someone before…read morefinalizing everything. Thanks.

Kemyni was amazing and kind lady at the front desk. What I thought was going to be complicated he…read moremade it so easy. Double check and personally wanted to make everything was excepted! definitely looking forward to going back next year. God bless.

Wonderful experience here! Welcoming and friendly staff from entering. Very professional and…read morehelpful. I came in for a walk in as it was a convenient location for me. I'm glad they were able to fit me in their busy schedule today. I noticed the office is very diverse from the business cards they had displayed, they have a lot of bilingual speakers which I think is awesome at this branch. It looked like Spanish, Arabic, Thai maybe. I was able to recieve tax services from Mariam Nashed. She did a great job helping me prepare my tax information. She did a thorough job in making sure everything was correct. I also met with Mattie Moore she was able to provide great teamwork to help Mariam and I. Mariam gave me an organized folder with my tax information on my way out and thanked me for coming in. I was able to also able to meet with the nice manager who introduced herself to me. I would definitely recommend this branch for tax preparation services. See Mariam Nashed, all very friendly employees

If I could give this incompetent shady firm negative stars I would. I'm new to LA and needed my…read moretaxes done and didn't know where to go so I chose this firm right by my job. Absolute mistake, they botched up a single person with no children return. Irs claims they need supporting documentation. Never had this happen before, and I get no support until I send a nasty email telling them to do their job that I paid for. They claim they then resubmitted the return this was in April yet nothing. I asked them after 90 days to follow up with the irs. All I get is excuses about everyone experiencing this. I follow up again and later get this and that bs needed. It's just an excuse one after another. If you're even thinking of hiring these incompetent people don't. My goal now is to make sure they don't get any business. If they had any integrity they would refund me the $ I wasted on their firm.

I wish I could -1. They messed up my taxes in 2016 and still battling to get them fixed eight…read moreyears later. I had to hire Legal Team and pay thousands of $$$$$ to take legal actions because they will not stay liable for this mistake and I am owning IRS almost $80,000 due to their incompetence. They argue the statute of limitations. Avoid at any cost.

Sylvia is very smart, extremely knowledgeable, and a great listener. We learned so much from her…read moreand got amazing results. She runs a great operation from her modest little office. We feel lucky to have found her.

I can't talk enough about Sylvia's professionalism and attention to details, we came to her last…read moreminute and she was able to accommodate us and not rush us. Taught us everything about taxes and what we were missing before, she is honest, kind, detail oriented, and puts her clients interests first with integrity, the value she added to us taught us how to be prepared for filing our next year taxes after having terrible experience the last 4 years of filing taxes, thank you Sylvia for everything