Everyone in this office were kind, considerate, and helpful. They were also quick to see me and…read morecare for me. When one is feeling poorly, those things mean a lot.

I pull up and see the open sign on so I get my baby off and proceed to walk in. The Door is locked…read moreand the lights are off in the main office but when I pulled up I could see there is someone sitting in the office with the light on. The hours state 9am-7pm and it was before 6:30pm when I pulled up. I am so disappointed on top of being sick.

Dr Barclay always made every effort to help take care of my husband while he was on hospice he was…read morekind took the time to listen and was exceptional in care . He always worked him in when he needed to see him and he always returned his calls . Fantastic doctor!!!

Was thinking of making them our PC, however, they can never get you in. They tell you they need…read moreyour records and that it will take a few days to request and they can get you in right away. We picked up our own records and then they told us they can't make an appointment until mid next week.

I went there to get some blood work done. Mine was not an emergency yet I registered and answered…read moreall the questions. 2 emergencies came in and of course they immediately took them ahead of me. One had fallen off a roof, the other one was in a car wreck, so I did not mind waiting for them. I was greeted with a friendly smile and very courtesy helpful personable attendant. And they dr and all the nurses were very professional and I had all the confusion in the world in them. It was the Saturday before July 4th and they were busy but I was in and out within 1 and 1/2 hours. Considering all that I was very pleased with them. I will certainly returning if I have a need . A lot of the way people react to you is the way you approach them?!? Excellent in my opinion

I've been going to Affordacare in Big Spring for about 7 years. The wait time has always been…read morereasonable, the staff is always friendly and polite, and the doctors are always competent and know exactly how to treat my illnesses.

well in my continuing tour of the hospitals This one has a campus that is impressive. They have…read morekept the grounds up well. The buildings have been well maintained. The people that we meant were very polite and accommodation for the lectures we did - having everything we needed. This site was actually built for a state hospital so had no interesting history like Rusk or Kerrville.

I've been abused by several providers over the years. Dr. Roach physically assaulted me at the…read moreOdessa VA clinic. Dr. Park told me I was wasting her time and told me there was nothing wrong with me but then prescribed me strong meds. A male nurse that I never got the name of told me to "shut the fuck up". Dr. Boyer took me off medication without tapering and I suffered severe withdrawals. Because of the effects of the withdrawals I now have long term health problems. This place is full of abusive and neglectful staff. Avoid at all costs!

The Eye Appointment was a whole diffrent experience. They did an excellent job taking care of my…read morehusband. The nurse that was attending to him even came into the lobby and prayed with me. After surgery she thanked my husband for his service and gave him a marble as an outward expression of her thankfulness of his service. Very pleased!

Been going to them Since low income and self payer. If you…read morehave answered any questions for the covid -19 and any are a Yes, they refuse to see you. Since it's up to the providers. They tell you to go to the ER.. or someone who will see you!! I wouldn't-recommend them.

Not a fan. Went in for a physical and the nurse was a total joke. She kept asking me what time it…read morewas and kept telling me how many minutes until she got off. When asking questions about my health, she did not write down what I told her and made snide remarks about my history. I have Type 1 Diabetes and she marked down Type 2...totally different things. They gave me a referral for Type 2 and I keep receiving things in the mail from them about Type 2. I have called them multiple times for them to change it and they won't.

This was the first time visiting Vital Care. I am so…read moreimpressed with this place!!!! I have been to other "urgent" care places in Big Spring, and they cant even come close to the care I received here!!! From the front desk with Junior, to seeing Terri the provider. So helpful, so kind, so knowledgeable, answered ALL my questions, and actually listened to what I came in for and wasn't herded in and out like cattle. BIG SHOUT OUT TO VITAL CARE! Thank you for taking such good care of me!!!!

I had an appointment and was there in plenty of time. The receptionist was not friendly at all…read more Unfortunately, the card reader was not reading my debit card and the girl acted as if I was attempting to defraud her. She talked to me as if I'd never used a card reader before, and then rolled her eyes when the reader would not read my card the 2nd time. (I tried both the chip and the slider.) She did not offer to manually enter my card data and would not accept a paper check. Damn, but I miss AffordaCare!