I went there to get some blood work done. Mine was not an emergency yet I registered and answered…read moreall the questions. 2 emergencies came in and of course they immediately took them ahead of me. One had fallen off a roof, the other one was in a car wreck, so I did not mind waiting for them. I was greeted with a friendly smile and very courtesy helpful personable attendant. And they dr and all the nurses were very professional and I had all the confusion in the world in them. It was the Saturday before July 4th and they were busy but I was in and out within 1 and 1/2 hours. Considering all that I was very pleased with them. I will certainly returning if I have a need . A lot of the way people react to you is the way you approach them?!? Excellent in my opinion

I've been going to Affordacare in Big Spring for about 7 years. The wait time has always been…read morereasonable, the staff is always friendly and polite, and the doctors are always competent and know exactly how to treat my illnesses.

First of all, they sent me home with a little test to test my poop then I get a call from a guy…read morewanting me to do a colonoscopy for hundreds of dollars knowing I'm low income. Didn't get a call from this girl saying because I haven't returned their test. She will not schedule me too do the colonoscopy. That's not how it's supposed to work. I'm beginning to wonder about this place and I see now why they have two stars. The PA I've been seeing is amazing but they could use some help, especially on the last little girl that called me. You don't withhold a colonoscopy just because I haven't done that test at home. I'm trying to force me to do something I don't wanna do. That's not how it works.

Been going to them Since low income and self payer. If you…read morehave answered any questions for the covid -19 and any are a Yes, they refuse to see you. Since it's up to the providers. They tell you to go to the ER.. or someone who will see you!! I wouldn't-recommend them.

Everyone in this office were kind, considerate, and helpful. They were also quick to see me and…read morecare for me. When one is feeling poorly, those things mean a lot.

I pull up and see the open sign on so I get my baby off and proceed to walk in. The Door is locked…read moreand the lights are off in the main office but when I pulled up I could see there is someone sitting in the office with the light on. The hours state 9am-7pm and it was before 6:30pm when I pulled up. I am so disappointed on top of being sick.

I came here to get initial care in exam and was impressed by the initial front desk lady which I…read morebelieve her name might have been Shirley? Anyways as anybody should know, the first impression of any business would be the front desk personnel or even how things are portrayed when you first walk in, this place was so clean inside and out you would also believe that it would probably have been open for just a week or something. These people here really do have the "Wanting to help you" attitude and even threaten me to the other Clinic where I could get a more thorough exam on what I needed. This business is the smaller of the two and you could find it right across from the larger HEB that is built here.

I live in San Antonio and my two sons attend ASU. One of them is sick and it's 7:30pm and all the…read moreclinics are closed except for this one. It's open till 8pm. I've been calling the number for 20 minutes and NO ANSWER!!

This is the larger of the two letter in San Angelo and are about 12 minutes from each other…read more The Personnel here are great, especially Lori who was very nice enough to push me around in a wheelchair because I could not walk to my vehicle and back to the building and then back to the vehicle. The initial application or get to know you process is painless, just a normal half inch stack of papers but you would do this in any Care Facility. They love BlueCross BlueShield here. I remember the doctor that saw me I believe her name is Maria was very helpful on asking me the questions and answering any of mine. I cannot really remember when I got this type of treatment in Houston, things like this make me want to move here. Very very clean facility, it's almost like it opened up a week ago or something.

While the service here is great, it is concerning that this Community Express Care is coming up…read moreunder "Urgent Care". We have Tricare insurance which does pay for urgent care but when my wife went in for an issue (after calling her primary care manager and being casually referred to this location) we received a bill for the visit. After talking to their billing department I was informed that Community Express Care IS NOT AN URGENT CARE FACILITY and thus does not bill as an urgent care visit. After reviewing their website they are very careful to not say they are an urgent care facility. Bottom line: if you are expecting your insurance to cover an urgent care visit make sure they view this location as urgent care because Tricare does not.

We went to Vital Care today to treat the family. We had been to another "walk in" care place twice…read morein the past three weeks with no luck of relief. After meeting with J K Willis, we were very impressed. He listened to our symptoms and talked through what it could be and what it couldn't be. He was very helpful and cared about us. The best care we have had since moving to Midland 2 years ago. We highly recommend J K Willis!

Arrived at the care center 10 min till 8 to get a strep test for my son. They had their doors…read morelocked already. If it says till 8 they should be open. If not say your closing at 7:50. Very rude

Efficient process of checking in. The medical staff are very…read moreknowledgeable and caring.

Dont show up at 4:10 they will turn you away, even though the door says 4:30. Never really have a…read moregood experience with front desk she is quite rude and never really cares about your situation.

I had three hours of free time from 12-3. Around 11, I got online and they had an appointment at 2…read moreso I booked it. I got there and waited about thirty minutes and then was told the wait was over another hour. They said they don't honor appointment times over walk-ins so you just end up at the back of the line. I didn't have time to wait since I waited for the appointment time. Just beware not to make appointments and walk in instead.

Walked in - no appointment. Filled out paperwork, paid the…read more$150 out of pocket fee (no health insurance), was seen in the back within 15 minutes. The lady behind the counter was nice. The lady who took my blood pressure was nice, friendly and conversational. (Sorry I didn't catch your names). But the doctor was awesome. Super cool guy. Personable, friendly, approachable type, talkative, professional. Doctor Cooper, "coop" was cool. Diagnosed my issue within 30 seconds. Got me a Prescription at Walmart pharamacy going. From walking in and being seen, to getting my meds at Walmart pharmacy it was seriously no more than an hour. 20 minutes in the urgent care. 25 waiting for the Rx to be filled at Walmart.

Have been to this clinic twice and both times, have had very good care. DNP Candice was very…read moreprofessional, knowledgeable and explained thoroughly. the front desk lady (didn't get her name) was kind, helpful & friendly, as was the medical assistant crystal lopez. Hopefully we won't have to come back, but if we need to, I will not hesitate. Thank you vital care!!!

THE BEST URGENT CARE EXPERIENCE I'VE EVER HAD. I was pet sitting in town when I became violently…read moresick. I called ahead to explain my symptoms, and when I walked in, the receptionist already knew who I was. I was alone and could hardly stand. She gave me the paperwork and a puke bag right away. As soon as I started trying to fill out the paperwork, I became violently ill in the waiting room. The staff immediately rushed over to me and brought me back into a room, despite the incomplete paperwork. The entire staff was very concerned about my condition and stood very close to me while medication was administered. I was even walked to the bathroom and monitored. The nurses encouraged me to stay as long as I needed. Once I felt well enough to leave, the staff recommended items to recover from being extremely dehydrated from vomiting for so long. The receptionist went out of her way to help me to my car, while Carissa asked me where I was staying and encouraged me to go straight there and not make any stops and just to rest. She DOORDASHED me Liquid IV and a few other things to help me, knowing I was alone pet sitting. She called me an hour later to follow up with me after hours and sure enough, I had a delivery at my door. And thank goodness because I needed to get straight to bed. I have never had this kind of service and care at any urgent care. They were not just nurses and staff, they displayed a level of concern of that show how wonderful they are as humans. Thank you ladies!