Great price, excellent service and installation and followup. Highly recommended. They installed 15…read morewindows quickly, but did not leave until they insured everything worked perfectly.

Fidel, Manny and Lenny did an amazing job providing us with a new front door…read more , frames and locks. They are very proud of their skills, and we couldn't be more pleased!

The people were incredibly nice and very professional. We are very pleased with the product we…read morepurchased.

U channel only review. I wanted to give a shout out to Monmouth Glass. I went in there in a panic…read more I was looking for a antique brass U channel 3/8 and 6 feet and although they said it was a special order they did take the time to look in the back and they found it and it's perfect!!! I'm just very grateful to them, they completed my shower!!

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

Rob is AWESOME! SHORT VERSION- Hire him immediately for all…read moreyour window, slider, door, etc needs!!!! His service, communication and pricing is amazing! LONG VERSION - wish all home repair services were as professional, prompt, communicative and easy to work with as he is. When searching for window repair, other "window companies" resulted in rejection after rejection, as they only service what they installed. What good is that!?!? SO HAPPY I FOUND ROB AT UNBEATABLE! After emailing him via his site, he replied back promptly, even following up with a text message as I was traveling for work and didn't respond. Analyzing my problem was fast and easy. I sent him a picture of the window /crank/control arm, gave him measurements(he actually knew them but wanted to verify), then sent me links to the parts online for a fraction of the price of what local supply stores wanted. I purchased the parts directly(he gave me 3 sites to check inventory and color desired) and only charged labor costs (very reasonable) to fix both windows. His professionalism was off the charts! The windows work better than when we first installed them 17 years ago!!! Can't believe we lived with them working partially for so long. Wish I called /found Rob sooner! We have him down to fix our sliding door to the patio next - as one side is warped due to a water leak. Rob is awesome. I would give 50+ stars if I could!

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.

I had my balance replaced. They were organized and business like in the appt setup, were on time,…read morerepaired the window on 15 minutes and were near and careful. Recommended.

Performed services requested. Efficient and professional. Very reasonably priced. I would…read moredefinitely use them again.

Working with Victory as a company was a terrific…read more experience! From intro to finish, the entire process was smooth sailing with no unpleasant surprises, only pleasant surprises. The Victory crew was amazing as well. Very professional! Thank you Victory!

I cancelled my appointment the moment they are pushy with my wife being required to be there. I try…read moreto avoid this type of companies. I think it is disrespectful of my time to have to put up with a perfectly trained sales pitch and let the sales person talk forever. I prefer real people. This went bad from their AI scheduler to the dispatcher with a LIST of questions. Don´t let them get you! Someone has to pay for all that marketing and sales effort that only benefits them.