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    Schaffer Scott J MD

    5.0 (1 review)

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    6 years ago

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    Mountain View Family Medicine

    Mountain View Family Medicine

    3.5(10 reviews)
    3.5 mi

    after multiple attempts to schedule using online portal over the course of a month, I called the…read moreoffice to inquire about scheduling and was informed the online portal goes nowhere and nothing could be added to the page to indicate it's a waste of patient's time to schedule through UCHealth portal. instead of being helpful and scheduling necessary appointment, the receptionist was antagonistic and defensive. I would encourage patients to find alternate care with a provider who is transparent in scheduling practice and provides proper customer service training for their staff.

    Dr. Campbell has been my primary care doctor for over ten years. She herself is very nice, a good…read morelistener, and quite responsive to messages (though she is usually unwilling to do anything without an in-person appointment so she can get more money out of you). The office staff however, is another story. They refuse to do simple things like following up with insurance to get prior authorizations for medications they prescribed. I have one medication that was prescribed 2 months ago that they still haven't submitted the paperwork for. When I called to tell them that insurance still hadn't received the paperwork, and to ask that they send a new prescription to the pharmacy so I could buy it out of pocket (because I actually need the meds...) they intentionally hung up on me. Several weeks later, they sent me a letter in the mail saying they are dropping me as a patient. I guess they only take patients that don't require paperwork. I recognize that those of us with chronic illnesses are more work, but that doesn't mean we deserve to be dropped just because some of our medications require prior authorizations. Also, if you're considering David Ottolenghi (the other doctor at the practice) beware, he doesn't believe in vaccines... I sure wouldn't want a doctor who trusts politicians over science.

    Healing Arts Family Medicine - They're a bit off the beaten path. Look for their sign on the south side of HWY 34.

    Healing Arts Family Medicine

    3.4(5 reviews)
    5.7 mi

    This practice is still our primary care practice. They have a new MD. Dr Junker. We all saw her…read morerecently for our annual physicals. They are STILL requiring masks in the buildling.... Just fyi. They are emailing paperwork beforehand to complete so that is nice. Be sure to put an email on file. They also do a text and phone reminder of appointments. You go in and check in. They are generally pretty prompt in getting you back. They are currently still taking a temp before taking you back. Dr Junker went through my medical history beforehand since i had not seen her. She seemed intuitive and asked a lot of good questions. She was very thorough. I appreciated the level of care. She also ran some bloodwork that hadn't been done before but she thought was good to check since i am vegan and have some autoimmune issues. I appreciated the thoroughness.

    Totally dishonest. They make used car dealers look like saints. I don't have insurance, so I called…read moreto see how much an office visit would be if I paid cash. I was told $125. When I arrived for my visit the front desk collected my $125. Now *five* months later I get a bill for an additional $105!!! When I called to complain I was told that the $125 was only a "down payment"! And that their people were supposed to have informed me of this (they didn't). I was further told that they "can't do anything about it"... but they are sorry their staff didn't tell me that the $125 was only a down payment. They are outright lying. This is all a scheme to squeeze additional cash out of patients who have already paid. Whoever heard of a business that quotes a price for a service that is only a down payment? These people are sleazier than an unlicensed out-of-town roofing contractor after a hail storm. Stay away!!!!

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    Healing Arts Family Medicine - Nice little building feels like a cozy cabin almost.

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    Nice little building feels like a cozy cabin almost.

    Associates In Family Medicine - Loveland - Associates In Family Medicine Foxtrail Loveland

    Associates In Family Medicine - Loveland

    3.0(7 reviews)
    6.1 mi

    I saw Morgan Cundiff on May 3rd. I was misgendered by the front desk staff immediately and I had to…read morecorrect them while they were taking notes as I was filing a complaint about the intake paperwork they make you do online, as you cannot give a complete, full medical history due to the fact that it has very limited answers and you can't write in your own; the fact I couldn't put down the medication I have a life threatening allergy to was especially alarming. I saw the medical assistant longer than I saw Cundiff and Cundiff didn't even bother to look at my throat or at my sinuses despite me saying my throat and sinuses hurt. This was a Friday and I was initially told that they'd call in a script for me, something I've taken before, because it should help the breathing trouble I was having. But, without notifying me, they changed that to an inhaler that my insurance didn't want to cover (and eventually 2 weeks later, they fully denied coverage of it). I had to call the on-call doctor, who was apparently in Arizona, to ask for what I was originally told they'd write a script for. I found out later that this on-call doctor, who I obviously was not examined by, "diagnosed" me with COPD. COPD has never been brought up by any doctor I've ever seen and, despite me telling Village Medical to remove this false diagnosis from my records, it's still there. The medication did not fix my breathing issues. The medical records they have show me taking that inhaler despite never even being able to pick it up. The level of communication with Cundiff, the clinic staff, and the regional management has been ridiculous. I would never recommend people going here. I picked Village Medical because they were supposed to be really queer and transgender friendly but they are not. The issues I had with being misgendered and the lack of compassionate care should really make anyone reconsider coming to any Village Medical center.

    They are now Village Medical. The doctor I used to see left, and I was not informed. When I called…read moreto set up my yearly, I was told since my doctor left I was a new paitent and had to start all over. I was confused because they should have all my records. I asked did my doctor take my records with her? After many phoone calls it was worked out, but they insisted I was informed. I was not. I went for my yearly check up. The new doctor, who is very nice, asked me about how I was feeling. I told her I have seasonal alleries, but I had it taken care of. I told her what I was doing, and what I was taking. She said if I needed more help to reach out to her. That was it. They billed me $59.02 for that because seasonal allergies are not covered under the yearly check up. Now I know they go through everything word I say so they can code it and bill me, I will not go back. I was told if I don't like it, to take it up with my insurance company. This used to be a great practice. Since Village Medical took over it is horrible. I will never go back, and I will not recommend them to anyone.

    Schaffer Scott J MD - familydr - Updated June 2026

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