I love our insurance company. We have had nothing but excellent service and I would never use…read moreanyone eles. They are all professionals and make you feel like family. Very caring and helpful.

Had been with Erie over 10 years. 2 car family paying $2600 annually for auto insurance. Our son…read moregot his DL and did not drive or own a car for 3 months. Called Erie for rate when he bought a car & they quoted $5400+ annually. We were told Erie doesn't like teen drivers. We left the next week but not before Erie auto draft withdrew $440 for 6 days of coverage only reimbursing $110. Then, 4 days after we left Erie billed us another $536 for the 3 months our son was licensed despite not driving or owning a car. Called to dispute, Bryan & Tracey were always "unavailable" and never returned our calls. We also asked about the rest of the auto draft money and were told it was being witheld. Then after ignoring us they sent it to collections. BEWARE, would NEVER do business with Erie again!! ​

Excellent Customer Service!!!…read more Over the last 30 years i have had several different insurance companies along with many agents. I am the happiest I have been with Erie Insurance at the Bryan Holder Insurance Agency. The quality of insurance options along with the value I receive are A+. In addition to the excellent products offered the customer service is excellent. I feel like a valued customer each time I interact with the office. I have been working with Tracy for several years and she has always been very professional, responsive and thorough. Her knowledge of the insurance business along with the numerous insurance products offered are exceptional. You will not be disappointed.

Carly was great.... responsive to my questions and readily available. Now that State Farm has my…read morebusiness, I hope they play fair when our renewal comes up next August.

I was very pleased to see a new State Farm office open up in the Lake Geneva area! Jordan Innis and…read morehis team made it very easy to get insurance quotes and to educate me on my different options. After speaking with him for just a few minutes, I felt very comfortable that I was working with a professional, knowledgeable agent, whom had my best interest in mind. If you are looking to get new insurance, or to make a change, look no further than Jordan Innis State Farm!!!

This Agency is hands down the best, they go above and beyond for their customers. Amanda &…read moreKathleen make you feel like you're part of their family! Getting insurance with them was so easy and I trust their recommendation for coverage on my home and cars. Switching to them was my best decision!

Great people to work with. I was hit by another driver who had an American Family agent and Amanda…read morereached out to them and got my claim going! Plus they brought doughnuts to my work!!

Met Juanita through a networking event and within a short amount of time of speaking with her I…read moremade an investment appointment to go over our retirement plan. She is smart, knowledgeable and took the time to go over all our options and made sure we were comfortable with our decisions. Planning for retirement can be stressful and scary, she made the process smooth and easy. She came to our home so we did not have to drive to her office, she was very accomodating to our schedule. Worth giving her a call !

Great tax experience! Conveniently located which made tax season easy to manage this year!…read more JS

***New ownership!!*** Wendy was awesome, but she sold the…read morebusiness recently. She is still there part time but only filing business returns, not individual. Do your research on who is filing your taxes and what their accounting/tax background may or may not be...just remember anyone who gets an IRS preparer tax identification number can prepare federal tax returns. It's not indicative of their level of skill or experience.