I was already with State Farm when I moved from Tulsa, OK to Janesville. In Tulsa, I had researched…read moreonline what would be the cheapest option for the bare minimum amount of coverage, just liability. $70/mo. I don't recall ever talking to anyone there, but if I did, it was just once when I first got the policy. So, I went on the website, put in my change of address, because I don't know how things work. No one walked me through things in Tulsa, so I figured someone would just mail me new cards with my new address on it, and I'd keep paying my $70/mo, right? Nope! I received a phone call from BRETT at Don Gerharz State Farm and he went over my policy info and options. He was so incredibly helpful, nice, patient, and funny! He went through all the different options for my policy stuff and explained it all to me. Mind you, I hate phone calls, typically, and unless I have to make one, I try to avoid them, but Brett is an absolute delight to talk to. I actually didn't want to stop talking to him? Like, he was really fun, and cool to talk to, like you were just gabbing it up with someone you made you feel better talking to? Instead of an awkward call to do important stuff you don't really want to do? So I was a bit sad when I was all done with setting up all of my stuff, but what am I going to do, be some kind of creep who's all like, "HEY YOU WANNA BE MY FRIEND IRL BECAUSE I JUST MOVED HERE AND DON'T HAVE ANY?" that's obviously weird and inappropriate, so I didn't. Hahaha. I did send a thank you card though. I now have way better coverage PLUS roadside assistance for significantly less than I was paying for just liability! Nice.

I am very happy with Shilo at my State Farm agency. He is very knowledgeable, responsive and easy…read moreto work with! Thank you!

I appreciate your help with my vehicle insurance. My payments, the way you have them setup…read more Thanks again Shilo.

We just moved to WI from FL. and needed insurance for our house and cars. Adam was great and made…read morethe process easy and we got a great deal. If you need insurance for anything I would highly recommend him.

Had been with Erie over 10 years. 2 car family paying $2600 annually for auto insurance. Our son…read moregot his DL and did not drive or own a car for 3 months. Called Erie for rate when he bought a car & they quoted $5400+ annually. We were told Erie doesn't like teen drivers. We left the next week but not before Erie auto draft withdrew $440 for 6 days of coverage only reimbursing $110. Then, 4 days after we left Erie billed us another $536 for the 3 months our son was licensed despite not driving or owning a car. Called to dispute, Bryan & Tracey were always "unavailable" and never returned our calls. We also asked about the rest of the auto draft money and were told it was being witheld. Then after ignoring us they sent it to collections. BEWARE, would NEVER do business with Erie again!! ​

Excellent Customer Service!!!…read more Over the last 30 years i have had several different insurance companies along with many agents. I am the happiest I have been with Erie Insurance at the Bryan Holder Insurance Agency. The quality of insurance options along with the value I receive are A+. In addition to the excellent products offered the customer service is excellent. I feel like a valued customer each time I interact with the office. I have been working with Tracy for several years and she has always been very professional, responsive and thorough. Her knowledge of the insurance business along with the numerous insurance products offered are exceptional. You will not be disappointed.

This man is the best in the business! I've been going here for years and he is very thorough! Best…read morepart is if you don't understand something he takes the time to let you know how everything works! Mike is the best and you won't find someone better! He values his clients and it shows! You don't really get service like this no more! If you value your hard earned money then see Mike! Do yourself a favor and schedule an appointment with this man today!

We changed our insurance company that we had for 10+ years because of the lack of personal service…read moreand cost. We are VERY happy with the service we received at this State Farm branch. Zach was cordial, knowledgeable and informative. We had another question a day later and we were called back immediately. I have read the negative and nasty review that was made previously, and I am SO HAPPY we ignored her! It's a small comfortable sized office where we received personal attention. I highly recommend this location. Embrace your inner rebel, ignore the grumpy poster and you too can find a nice, personable agent!

David knows his stuff. He's very down to earth and you can tell he genuinely cares. He helped me…read moreunderstand my auto and life insurance needs at a good price. I highly recommend him.

I love our insurance company. We have had nothing but excellent service and I would never use…read moreanyone eles. They are all professionals and make you feel like family. Very caring and helpful.

Just moved to the area excellent Service, I will recommend. They were able to do out of state…read morereturns.