Aaron was pleasant and very knowledgeable. He made sure I understood the scope of work…read more Thanks, Aaron!

Amazing service from Aaron and Daryl. They were incredibly friendly, courteous knowledgeable, and…read morewalked me through all I needed to know. I cannot recommend them enough.!

Greg was quick to respond and scheduled a startup and check service appointment within 24hrs. Easy…read moreto work with, friendly and very reasonably priced. Replaced two sprinkler heads, changed a valve and pipe fitting and ensured everything was in working condition. Highly recommend!

A top-notch job. Greg was very thorough and explained everything in detail. A big improvement…read moreover the sprinkler repair companies I've used.

The best in irrigation service. Fair price quick service. Very knowledgeable in sprinker issues. I…read morehave used their service for troubleshooting, repair and blowout over the years.

Great guys. Early for appointment, called first, quoted the job and completed the work. Very…read morehappy customer

After approx 15+ yrs w/Lakeside, we're DONE. This company has become awful. They installed our…read moreirrigation system & for years, everything was ok: they added a few sprinklers over the years, everything ok (prices escalating, but ok . . .). During a service call last year, they said a nozzle needed replacing, & I was billed over $30 for the part. They said they replaced the entire sprinkler, which clearly HADN'T been replaced. I called to inquire - no response. At the subsequent seasonal shutoff, I brought it up again. The tech looked at the sprinkler & agreed - it didn't look new, they must've confused the replacement of the nozzle with the entire sprinkler unit - apologized & said he'd fix it when he got back to the office. Nothing. I told him the nozzle is about a $2-3 part at Lowe's, an while I understand they're in business to make a profit - I didn't expect the same price I'd get at Lowe's - but over $30 for that part (10 times the retail cost) on a "free" mid season service call was a bit ridiculous. He nodded in agreement, but no action. This year, they sent two young guys in a truck for the "free" mid season service call. I told them I'd replaced a couple damaged units but was unable to get the spray radius adjusted properly. The response: 'well, you need the RainBird screwdriver to do that, & we don't have one - you can't use a regular screwdriver' (which is true). Two guys, a truck, and you don't bring the pocket-sized tool you're going to need for 90-plus percent of your jobs/adjustments. Are you stupid, lazy or both? They were clearly surprised when I told them "No problem, I have one." Then in condescending tone, they replied "No, not a regular screwdriver, the RainBird one - the green one." Even more surprise when I said "Right, I have it" & produced the tool. So they adjusted one properly, one improperly & told me "You have three leaking sprinklers that need replacing. It going to be $240 (I think this was the number). They were going to do some "further adjustments - at no charge"when I stopped them, & very politely told them about my dissatisfaction from last year, and $240 for what's promoted as a 'free' mid season checkup - especially when I'd recently closely checked the sprinklers in question & not noticed any signs of a leak - didn't feel quite right. I said in perfectly friendly tone "Look, I'm not upset with you guys - this isn't about you - but this is like the company's second strike, so I'll pass on the leaking sprinklers." Well, the tenor changed instantly: no more 'free further adjustments'. They said ok & abruptly left. No "Well,we regret you experience' or 'How can we make this better for you . . .(I.e. how can we save your business . . .)." They couldn't have cared less. And the leaking sprinklers? Uhh, no. Totally dry the next day (I've had a few leaks before - there's always residual dripping or water collecting in the proximity of the sprinkler - mine were bone dry. The 'free mid-season checkup' is a scam: like a car dealer promoting a FREE service checkup on a perfectly running vehicle that miraculously winds up costing $2,000 by the time you leave the dealership. Lakeside hasn't gotten the business school memo about "long term customers are your lowest cost source of revenue - no advertising, no promotional expenses . . . They'll even promote your business for you" or in this case, warn potential customers to steer clear of your business - there are plenty of alternatives. POSTSCRIPT: The company's president called me when he became aware of this review, he contacted me - couldn't have been nicer. Offered to come to our house to check the system or refund . . . Everything a company with an interest in keeping a long- term customer could possibly do to hold on to them, including getting rid of the problem employee. So kudos to them; I'd have reconsidered & probably stayed with them, but I'd already found & committed to another irrigation service provider.

Do not use this company. Booked an appointment, they confirmed it. They gave me a 2:00-6:00 window…read moreand never showed up. Not the first time it happened. If you want to wait for 4 hours and have no one show up, Lakeside is the co for you. In the past, I could call and remedy the situation. Not anymore. They've replaced their customer interface with AI. Made the appointment via bot, and this time when they didn't show up, I called and "talked" to an AI "customer service' bot, that told me they had no record of an appointment. They will also tell you that you need things repaired or replaced that do not need replacing or repairing. And, sell you a silver membership, that buys you NOTHING. STAY AWAY

So now after over a year this ahole Matt Mannino is sending me invoices for the work that was never…read morecontracted for and harassing my brother who wasn't at all involved with his company. I'll be reporting the business to the BBB and Mi Attorney Generals office next. Hey Matt stop the harassment and bullying.

I cant select zero stars, so they get a 1 star. This has to be the worst landscape/snow removal…read morecompany I have dealt with. They just plowed the snow (finally) from our parking lot to the end of the apron, right to the edge of the street. The plow guy blocked the driveway with a mound of snow. (That was after he plowed in my neighbor while he was trying to pull out of his garage, and the driver smirked- and THAT was after he yelled at another neighbor who was asking when he should move his car so the guy had an easier go at the parking lot) I was able to drive around the right of his pile, which was a chore, since he didn't clean that side well either. Over the years they have consistently missed walkways, sidewalks and porches. Last time they were here (a few weeks ago) they poured so much salt on the sidewalk at places it was 1/2" thick. You can imagine what the edge of our lawn looks like. I will give you a recap in the summer, it is just as inconsistent in quality and damaging to our property.

He left me high and dry with a retaining wall torn apart and leaks in my system. I do not recommend…read moreJustin.

Justin, the owner really knows his business. He was able to diagnose and fix my sprinkler system…read moreleak quickly. He arrived on time, was a very nice guy, professional, and honest about the issue. Very fair pricing too. I was impressed. Would highly recommend, A++.

I joined the program at lakeside where you pay 250 to have them turn on/ turn off the sprinklers…read more and visit once a season to make sure it's all working . I called for a turn on and the earliest time they had was one month later, in mid June. not good!! in general, fees are really high and they will not negotiate prices. stick to smaller , family run businesses .

Extremely over priced even when everything is working they find something broken according to them…read more.Do not hire this company

Guys are great! Always courteous if I'm walking my dog near them. Always wave hello to residents.read more

On Aug. 29th around 5 pm a large truck and trailer ran a stop sign at Devonshire in Grosse Pte Park…read moreat Kercheval. I had to stop my vehicle in the middle of Kercheval in order to hit the truck and trailer. When I said what are you doing? The employee gave me the finger. When I called Backer to report it they didn't answer the phone.