I had Erie insurance through the Tyson agency for close to a decade, starting with car and renter's…read moreand moving on to homeowner's. While I won't speak to the quality of the insurance itself, which had its pluses and minuses (I will say I was generally satisfied with it), I was always really impressed with the customer service at this agency. The employees, especially Michele, are pleasant to deal with and really go above and beyond to help resolve problems. I always feel like they're on my side. I have now moved out of state and started renting my property and they are assisting me with finding new insurance as a landlord. The people at the agency have been nothing but helpful and communicative in navigating a fairly tricky process. I will miss this agency, and I never thought I'd be saying that about an insurance agent!

Kris has been my agent for more than 20 years. I can't speak highly enough about her, Ruth,…read moreBridgette, and Megan. All are knowledgeable and willing to help with whatever you may need, and really nice to talk with. If you're in need of a new agent please call or stop by this location. I assure you that will not be disappointed!!

This entire team is incredibly helpful, friendly, and always so informative. Any time I've had…read morequestions or concerns, I'm always met with kindness and reassurance. They are always willing to provide help no matter how complicated it may be. Their customer service is like no other, the best agency to depend on!

Monica has always been great in taking care of my company's workers' comp and liability insurance…read moreneeds.

From the owner: Fedele Insurance Services has been providing auto, home, life and business insurance since 1971. We…read moreshop our 75 companies to get you the best coverage at the best price.

The entire process of switching my insurance was very easy. Chris and his staff were informative…read moreand friendly. The transition was seamless and I feel as though my house has more coverage for less money.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Murrysville, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more. I'm proud to work with a company who's been serving satisfied customers for over 70 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to helping you protect not only what you have today, but to also prepare for tomorrow. I can help you understand how insurance is a part of your "safety net" and a cornerstone to your financial security. Together, we'll work to evaluate your coverages and select flexible payment options that work for you.

Dan Rowe is the kind of guy you want to do business with. He's just about everything you could ask…read morefor in an insurance agent. He's knowledgeable, professional, and personable. I had USAA for years and thought their prices couldn't be beat. Dan saved me over $600 a year on my car and renter's policies. He's also heavily invested in the revitalization of New Kensington. If you're thinking of shopping around for policies, he should be the first person you talk to.

From the owner: As your personal Farmers Insurance agent located in New Kensington, I believe in keeping you…read moreinformed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide financial protection for you and your family. Whether you need homeowners insurance or renters insurance, Farmers offers home insurance coverage for protecting you and your belongings. Farmers Insurance also offers life insurance, business insurance, and motorcycle insurance to help protect your hard earned assets. Visit our website for a competitive quote to help save money & better protect your family today!

Several weeks ago, my car broke down and the city towing company got there before the State Farm…read morecompany did. Needless to say, the cost of this was exorbitant. I brought this to the attention of Teri Ferguson at the Aspinwall office. She had me send a copy of the receipt for verification. I was reimbursed by days end. Unbelievably efficient and friendly customer service. I'm so grateful!!!

I'm the owner of a local driving school in Pittsburgh Pa. (Cindy Cohen School of Driving, llc). I…read morehave been working with Chad for the past 3 years. I refer Chad's insurance agency to all of my students. The majority of my students are from CMU and PITT University. Most of my students are from foreign countries. They are purchasing vehicles and insurance for the first time in their lives. CHAD has been a great help for these students. He provides each student with the knowledge that they need to make a good decision. All of my instructors talk to our students about Chad's company. I know when we refer our students to his company that "STATE FARM IS THERE" to ensure the best possible service. Please don't hesitate to call Chad, like a good neighbor STATE FARM IS THERE!

I've recently move to Pennsylvania from Mongolia. I had to switch insurance companies and I saved…read more$400 on insurance thanks for saving me money!

I recently moved to FL and when I changed my address I found that the insurance company I had,…read moreGrange, was not licensed to write in FL. That meant I had to switch companies. Therefore I had to call my old agent, Contemporary, and cancel. Previously I've never really dealt directly with them as I used the website and always could call the insurance company's number. After about 2 weeks of calling and never getting through and not receiving a call back I finally was able to get the agent's attention through email. I simply asked what date the date I should make my cancelation effective as I would rather not continue to make another payment and then have to receive a refund. I was told he was unable to tell me and that I should call the insurance company. I had already spoken to the insurnace company twice and they said I would have to speak with him. He also responded rudely that I should ensure I could even get insurance because I've had an accident and a DUI and that I shouldn't worry about a few bucks. I had previously explained to him that I had moved and the insurance I had was not valid for FL. The whole time this was all through email and he was very rude and completly unhelpful. I would never have thought of dropping insurance except that I moved out of state. I do not understand why I had to go through so many hoops and be treated so incredibly rude to cancel my policy with him. I would recommend anyone to stay away from this Agency.

Rude and very unprofessional. Never will use. Full of liars and refuse to handle anything quickly.read more

I see a bunch of 1 star views about communication. Well here is another one…read more I start off by saying that I am a long time Erie Insurance customer. I have several business policies through them and all of my person vehicles through them. If it wasn't for Ben over at Erie/Masters Insurance over in Forrest Hills i would have dropped this company today. I am not the type to write reviews but, this needs to be shared due to the ignorance and miscommunication that this specific branch offers. 7/23/22 a pole fell on my car. I submitted a claim through Erie Insurance spoke to Ben and he got me squared away with the process.. THIS IS when the nightmare started. I am currently working with Angela and Michelle. 7/23/22 is a Saturday and Erie Insurance is closed and they didn't open up until Monday 7/25/22. A pole fell on my car and crushed my car and electrical wire was all over my car. I had to UBER to Pittsburgh International Airport because all other rental car branches were closed and the only one open was at the Airport. I also reserved it through Hotwire because Hotwire offers cheaper rates. On top of that I knew my insurance would reimburse me i just wanted to keep the rental car cost down / equivalent to my current vehicle. I had the rental car for 1 week and then I returned it to the airport. The tow truck company couldn't tow my car until about 7/25 or 7/26 because of the live electrical wire on my vehicle. At this time I was assigned Angela or Angie as my claims adjuster. HORRIBLE. When the electrical wire was removed I finally got my car towed to Turtle Creek Body Shop. My car got dropped off at the body shop and the lady informed me that Angela / Angie never called them to let them know I was bringing my vehicle after she told me to take it there. I had to call her and tell her to call them so they can begin working on my car. I lost several days due to her delay. Next it was time to return my return car to the airport because i only paid out of pocket for 1 week. And get a vehicle through enterprise that works directly with Erie Insurance. Picking up the car from Erie insurance was fast and easy. At this time Erie Insurance has not transferred me to a Rep by the name of Michelle. Before being transferred to Michelle, Angela told me everything I needed to do to get my rental car she was my point of contact, my Claims specialist the person who I were to speak too. Then Michelle came into the picture. I asked Michelle if I could be reimbursed from Erie Insurance for the $300 i spent on the rental Car out of pocket and boy was that like pulling teeth. I provided receipts, emails, and bank statements to Erie Insurance for them to act like the information I provide to them was a lie, invalid and incorrect. I even had to call Hot Wire and speak to a representative and get our communication transcripts so they could see I wasn't lying. I gave up all hope and just said to myself forget it. After a series of back and forth emails. Michelle magically got me approved to be reimbursed from her supervisor. That was great. I appreciated that. After i returned my Rental car to the airport i picked up another rental car though Enterprise because Angela told me to do so and that it will be easier. She informed me that Erie Insurance will communicate with Enterprise on when I should pick the rental car up and what date I were to drop it off. This is when things go south immediately. It's about 25 days into my rental and I call Angela to ask her a specific date when I were to return the rental car. No call back, no email. I call Michelle. No call back no email. A month goes past. No call no email. No update. It wasn't until I sent an email demanding this information that they then returned my call. By this time enterprise told me i had a $1,400 bill and Erie stopped paying my claim 1 month ago. They never called, never emailed never left a voicemail. This office has very poor communication. Will cost you money. If you have a claim through them document / record everything. The other 1 star reviews are 100% legit--