The young man added to the staff to handle medical is hard-working, responsive and quick. Annetta,…read morewho handles my auto insurance, is one of my favorite people in the city. Lora, who takes care of house, umbrella and everything else has done an excellent job for me. The emphasis at Justine Rogers is on prompt, intelligent customer service. I was never so happy as when I left behind my "high touch" agency, where my infrequent inquiries were dealt with in a way that made me feel like just one more potato floating in the soup. Some friends, including one very picky one, have switched to Rogers on my recommendation. After logging some experience with the agency they have all thanked me and told me how happy they are.

Just recently moved all our insurance needs to Justine Rodgers Signature Insurance, primarily…read morebecause I wanted some-one we could actually see face to face, instead of an om-line agent miles away. What a wonderful experience it's been in moving everything here, and did I mention a savings of hundreds of dollars all for the same or in my case better coverage. Thanks again for doing such a professional job for Vero Beach.

This is an excellent office. The staff is extremely conscientious (I worked with George Madore…read moreand Marie Pickles). You can tell they care about their work and their clients. I feel fortunate to have found them.

I frequently see people on this Facebook pages asking about recommendations for a really good…read moreinsurance company with decent rates. Well, after my experience with Austin Keen at State Farm on 58th Ave (next to GoodYear by SAMs Club) I can honestly tell you: I found that kind of Insurance Agent associated with that kind of quality company......and beyond! I have been through 3 insurance companies in 7 years due to agents retiring, companies buying out the other, and finally buying a new home and going with the mortgage broker's recommendation. All were decent, but not one of those agents took the time to meet with me in person and go over every detail of their insurance policies with explanations. They also put my family with 3 different companies for insuring auto, motorcycles and home. So there was no bundle discount and we had to have 3 different bills and payments for 3 different policies, actually 4 including FEMA for flood insurance (which I found out will always be separate after meeting with Austin). Now we are finally with ONE awesome company: State Farm, with a bonus: having Austin as an agent! Austin is personable, attentive, kind, respectful, knowledgeable, and an absolute pleasure to work with! I also found him honest and having integrity. He was able to work diligently for my family, getting us lower prices with better coverage, in only a couple of hours. He explained so much to me, that I never knew or thought about. For one thing: State Farm uses State Farm Insurance! Not like these other agents who work for a business which does not have their own policies, but sign you up for various companies. Some of you may be ok with that, but for me having to make one phone call to one person at one company and have everything handled is priceless! Austin said he'd also be dealing with our FEMA flood insurance and taking care of changes with our mortgage company. After finalizing everything and knowing that I was now adequately covered by State Farm, I walked out of their office smiling and relieved! Not only have I found a great agent, but everyone in that office is friendly, starting with the wonderful woman who happily greets you as you walk in and also answers the phone when you call. I was made to feel comfortable and important by all!

these guys are brokers of Universal Home Insurance, one of the worst insurances in Florida…read more They are very effective to charge you but if you have an issue they will try to not pay or dramatically underpay your damages their rates increase every year even if you are a 100-y old customer stay away from these crocs

I am buying a home in Vero Beach and was referred to Carla Klein to arrange for Homeowners and…read moreFlood Insurance. She was knowledgeable and went out of way to find the right product for me. She was very responsive to whatever concerns I had, and worked in a timely manor to get me insurance I needed. I would recommend her to anyone in the Vero Beach area to use her firm for their insurance needs. Carla Klein Insurance Services. Sincerely, Robert E. Morie

A wonderful group of women that work to get you the coverage you need! Highly recommend!read more

54 years with State Farm-never experienced incompetence or issues until Jordan Hedges State Farm…read more When it was David Hedges State Farm (his father)-after 20 years of insuring multiple cars, multiple homes, commercial, etc-$tens of thousands in paid premiums (0 claims or accidents), Jordan Hedges ineptitude (staff untrained)-I suffered being brought to hearing with Florida DMV-for 4 cars proof of insurance Hedges did not send (for paid policies)! It only cost me $450-as my attorney-as a favor -took care of this & reduced fees. I filed a complaint with State Farm Corporate-who only had Jordan Hedges contact me. Rather than apologize for his incompetence-and reimburse me for the $450-he responded "I'm not paying you a penny! I see why the staff left when he took over agency from his Daddy.

From the owner: The mission of Jordan Hedges Insurance is to enlighten State Farm customers through meaningful…read moreconversations so that they are empowered to make the right decisions for themselves and their loved ones. License #: FL-W105421

This office is a horrible at calling you back, keeping on track with all that you need from your…read moreinsurance agent! Including when I was buying my house, we almost didn't get insured because of the dropping of the ball with this office! They have been overcharging me for a year on my auto policy, and I didn't even realize it! And neither did they because they never even looked at my policy when I moved from Denver! And then when you confront them it's nobody's fault at that office! It's everybody else's fault! Even though the neglect continues! Absolutely go to any other office, or just go to State Farm like I did!!! If I could give them less than one star I would... I would take stars away if I could!

After shopping around for auto and renters insurance, I am so happy I went with Ladd Aliff -…read moreAllstate. They had great customer service, were efficient, inexpensive, and made the process super easy. Could not recommend more. Thanks!!

Terry is always accommodating and pleasant. Her husband not so much never returns calls .read more

I have beeb a customer of the Delgado Group for many years. I have had 3 different home insurance…read morecompanies go belly up in past years. The Delgado Group has consistently taken these situations in stride, making sure that all their customers have gotten new insurance without missing a beat. Of course, now all of us have had to go to Citizen's for coverage. Not such a great thing, Recently, Citizen's sent an "inspector" to check out my home. He declared my slow (internal) leak in the main bathroom toilet to be a "massive plumbing problem". So not true, but Citizen's declared they would not renew my insturance until it was fixed. Citizen't has a policy that they will not discuss any insturance issues with the actual customer. They will only speak to a representative of the insurance agency. Terri Delgado became my champion to Citizen's. She pleaded my case. kept in touch with Citizen's and reported back to me anything I needed to know. I so appreciated her support as we worked through this issue. I have come to realize that not all insurance agencies are equal when it comes to insurance problems. I am so happy I chose the right agency for me. They stand up and help you whenever they can. That is why I feed so confident in recommening their services to you. I don't think you will be sorry.

I used to have so much fun planning trips with AAA trip ticks come and now you can't get anybody on…read morethe phone. You have to go in in person. Everything is over the computer you might as well. Just do it at home by yourself. I used to make my kids read the back of every single page to see what was interesting in the little cities in the United States. It used to be so much fun. I have Car Ins. that covers my travel plans. I guess that's why they don't have it any longer.

Needed an International Drivers Permit at the last minute for our trip to Spain the very next day…read more We were greeted by Terri Dickerson who walked us through the process from paperwork to photos to finalizing the IDP in a very efficient and prompt manner. The best part of the process was Terri herself. She was friendly, smiling, engaging, and made the experience a delight. We give Terri a FIVE STAR SHOUTOUT!!! Great job!

Stay away form this place, the agents are very good when they are trying to sell the product, but…read morethe service after, if you need anything is horribl. They entered my wrong apt number on the policy, I've been trying to fix it for 60 days with no sucess. You talk to their employees, they say they will fix it and simply do not do anything, no follow-up, nada.

I am very pleased with Sebastian Insurance and its very special agent, Lanette. I came to Sebastian…read moreInsurance from another agency, and I'm very glad that I did. I recently called to see if I could get a better price on my home insurance. Lanette did extensive research, then came through to save me hundreds of dollars! Her expertise and great customer service, coupled with her deep concern for me as a client, has won my loyalty forever. Lanette is a tremendous asset to Sebastian Insurance! Yours truly, William Celano Sebastian, Florida