Sitting here now. Made the appointment online, showed up on time and it's over two hours. There is…read moreliterally no one else here but me. Do poorly managed. I'd leave if I hadn't already paid Don't come here go to another location

Came here on Tuesday morning and made sure to "schedule an appointment" online so I didn't have to…read morewait long. I'm not sure if that really changed anything since I still waited. There were maybe 5 people ahead of me before I got called in. The staff I encountered were all professional and lovely. I had to leave a urine sample and the specified patient restroom did not have any hand soap - kind of gross since all sorts of patients come through here. I was directed to one of the patient rooms tucked in the corner and I was afraid they had forgotten about me since the provided took awhile to come see me. I felt heard and my provider answered my questions and addressed my concerns. My visit here took around 2 hours, which really wasn't that bad of a wait considering.

great appointment terrible front desk billing. they gave me the wrong estimate that was 150+ more…read morethan expected.

I`ve been coming here to see Dr. Miller for about two years now…read more I really like her and her staff. Normally within 5 mins of my appointment time, I am being called back to get the appointment started, and thankfully its not one of those situations where, they take you from the waiting room, to the exam room to sit for hours. Generally, the medical assistant comes in and does my vitals, and by the time she`s done Dr. Miller is coming in and greeting me. I like that she is easy to talk to, and follows up with exactly what she says she is going to do as far as making referrals, and calling in prescriptions. Sit in the shopping center with the Publix.

I had an appointment and asked the receptionist if they were in-network for my ins. She confirmed…read morethey were but when I got a bill from my insurance, they use an out-of-network testing lab. I got a bill for $3200!! If that was the case, I should have been notified before it was submitted. DO NOT USE SWIFT!!!

Extremely polite and professional staff. I would 10/10 recommend this urgent care. Also they have…read moreso many different services, you can get checked out if you're sick and get a Covid test.

During my time with this organization, I noticed several unethical and unprofessional behaviors,…read moreincluding clients being misdiagnosed, yet insurance companies were continually being billed. Also, I was wrongfully terminated after expressing to be provided w/ a copy of the organization's policy supporting that staff can request clinicians to modify notes from the previous year. In addition, HR fabricated my professional character due to me asking pertinent questions to ensure I was in compliance w/ the NASW Code of Ethics , instead I was viewed as problematic. It is quite baffling that I was labeled as such a non compliant contractor but I was asked to renew my contract the earlier part of this year. There is no record of a disciplinary action on file that will align w/ the reasons of separation. Furthermore, my clients have taken the initiative to follow me because of my authenticity, dedication, commitment to them & my professionalism. Dr. Antionette D. Washington, DSW

If I could give this organization a 0 Star Review, I would. This review is in reference to the…read moreKennesaw location, located at 2293 Cherokee Street NW Kennesaw, GA , their poor unprofessional Staff, Loraine and Deidra in this office, as well as the organization's Managing Director, Sheryl. I first went to the Kennesaw location on Aug 11th, in which a conflict encountered when scheduling, and an error of best practices was made on their part, after they tried to schedule me without inquiring about my availability, become very defensive, and snide and patronizing. It was such a poor and distasteful representation of what Community Outreach Care looks like. At the conclusion of that disastrous event, in which Loraine barely provided a lackluster apology, I left the office responding to them, that 'this would be level of care and professionalism, I didn't know if I would return to their office, and would speak to their supervisors regarding the incident. The follow day, I proceeded to seek follow up in the matter, in which I spoke with Melody, who was quite apologetic, and supportive regarding the encounter I had had with Loraine and Deidra. Melody told me to proceed with my appointment, as scheduled. Of course, I follow her instructions, only to show back up to the Kennesaw office to be meet with the safe level of unprofessionalism, snide, and passive aggressive distastefulness that I was met with the first time, claiming that I told them I wasn't coming back. I am completely certain they intentionally left me off of their calendar to be cruel and spiteful. It is such a travesty that an organization who CLAIMS to support the community would EVER conduct in such a manner. Following my second incident with Loraine and Deidra, I insisted on getting their Supervisors name and contact information. I also followed up by contacting the College Park location, yet again, and insisting I speak with the highest individual in charge, which I was told would be the Owner, while the Managing Director, Sheryl was out of office. I was told they would give my message to the owner, only, and that he would follow up, "hopefully" that evening. Of course, I did not get a call for days, and will give credit to the fact that it was a holiday weekend. When I did get a call back, it was from Sheryl, who also didn't empathetic to the 2 negative encounters I had had with her Kennesaw staff. She was rather very defensive of her team, and didn't seem to care much about the horrible conduct of her staff, only saying she would have a talk with them, AFTER I asked her what did she feel was appropriate to do to resolve the situation...after all, SHE is the Managing Director! Upon hearing her demeanor, it is evident that Helping Hands does not truly care about their patients, and their encounters with members of the community. If you are looking to have a truly helpful, productive and HEALTHY service experience from any of the services Helping Hands provides, LOOK ELSEWHERE. So sad. It is important to advocate and exchange about the organizations "CLAIMING" to support our community and its members. Helping Hands is NOT one of those organizations.

I really hate doing these but here we go. I wish I could give this place a -2 review…read more Do not come to this medical facility!!!! The service is horrible and they are not responsive at all. The whole medical service is a joke. Wife came in to be seen for a high ankle sprain yesterday and other small related issues. They keep her there from 9-1pm Tuesday, does the whole visit including the long wait to say they didn't know how to diagnose the small issue and also says the X-ray machine isn't working today but was working yesterday so she couldn't get a X-ray on the sprain so we don't even know it's broken then goes to say to go to another facility. Why have a person on a potential broken ankle go to another facility after waiting all day. What's the point??? Not to mention the receptionist was no help at all, even went to tell my wife she had to buy a mask from them because they didn't want cloth masks in the waiting room, while she herself wore her masks under her nose and other people in the waiting room had regular masks on that weren't regulation. Not to mention they had my hobbled wife go to the pharmacy to get a prescription for crutches not only did they not have them she calls back and says well you will need to go find them at another place and pay out of pocket??? What!!!! They don't care enough about the patients but will be quick to take the money from us and the insurance company. No one from my family or anyone I know will ever come to this place. Shady Practice indeed!!!

This was a great experience. Friendly staff. Very thorough and the office is clean with a great…read moreatmosphere

Dr. Dabney is a pure genius. I have been battling depression for so long. It got worse with COVID…read more He was recommended to me by my mother whom he helped over two years ago. I called him with a little hope because I had tried so many different 'cures' over the years with minimal or no positive results. I can't tell you how pleased I am with Dr. Dabney. He's thorough, knowledgeable, helpful, and trustworthy. He knows what he's doing and loves what he does. I feel so good now. I'm so thankful for what he has done for me and this crushing depression I was battling. He doesn't just put a bandaid on the issue, he searches for the cause. I would give him 100 stars if I could. Thank you Dr. Dabney!!!

From the owner: Digestion disorders, ADHD, Allergies, Skin disorders, Memory impairments, Stress management,…read moreThyroid disorders, Arthritis, and more

I went to this office because my toenail had a fungus. I already knew this going to the office. The…read moredoctor looked at it and knew it too. He said he would take a piece my nail (which was painful to do since the nail was so low) and would test it to confirm. I then went to check out and that little piece of nail cutting made a difference in my bill of $300. I am livid. The doctor has refused to talk to me about it on several occasions. He never even called in the prescriptions for me. And one I would need blood work for and I asked if he could prescribe something that didn't require blood work and he had them tell me no. He was not pleasant. I would not recommend this office to my worse enemy.

Had my foot operated on by a doctor who practices here and the care I have received has been first…read morerate. They answer any questions you have and the doctor who did my surgery did a really good job. Post op care have been excellent and they have been very helpful throughout. If I ever needed any other kind of foot surgery, this would be my first choice.

It's ridiculously difficult to get someone on the phone. I'm not sure what the receptionist hours…read moreare but I see the office doesn't close until 5 M-F. I left the doctor in search for another one due to this a few years ago. It's sad that you can't make it beyond the front desk. They really need to improve their after-hours support. I would even prefer them to allow me to leave a voicemail message. I like the physicians but think they overbook and need to tighten up their phone etiquette.

From what here that Dr. is suppose to be excellent that is if you can past the front desk!…read more All I wanted was a consultation to discuss something on my medial records which I did not feel was necessary to discuss with the nurses. But nurses said that they would not be able to allow me to see the doctor with out disclosing exactly what I needed to discuss. What ever happened to patient client confidentiality?? In addition the front desk person was rude. She said "I am not sure if you ever been to a doctor before" Who makes that kind of statement to a customer. I ended up canceling my appoint in search for another doctor. Sad cause the person who recommended her I trust 100%.

Integrative is laughable. I had no such experience. Completely Western Medicine office. If you…read moreare seeking an integrative approach do not use this office. My labs were looked at and I was handed prescriptions. No alternative approach was discussed and the doctor was an hour late to each appointment. I was told by staff she would fill my hormone prescriptions and she said NO. Lack of communication between the 2 parties. Totally over rated office. Drive out of Fayetteville to get a real Integrative office and it's worth the drive. They know nothing about Hashimoto's or MTHFR seek a real professional not one trying to be one.

Wonderful customer service via my initial phone call to set up an appointment. Spoke to Vilma and…read moreshe was very professional and her directions for my first time appointment were warm and friendly. I have not been to the office yet but wanted to share my first experience.

I went to this clinic to get a prescription. The service was good. I was given a routine check-up…read moreafter very little wait time. I was given the prescription as expected. My only complaint is as follows: In addition to the prescription, the doctor sold me a coupon for $60 which he said I could use to fill the prescription free at the pharmacy. The pharmacy did fill the prescription but the pharmacist said I should not have been charged $60 for the coupon. The trial coupons are offered FREE online. This makes me doubt the credibility of the doctor.

From the owner: Swift Health Urgent Care Center is located in College Park, GA, in the southern area of Atlanta. We…read moreprovide family-oriented treatment to each patient we see. We are committed to aiding our patients with the best care available.