Beware of surprise billing practices. Poor communication frequently on their end including lack of upfront disclosures. Contracts to install items do not supposedly include appropriate functional installation and they will add on additional unreasonable billing to make additional money rather than stand behind their work. Specifically I paid them over 1000 dollars in labor alone just to install new bunks, motors (which didn't even include 800 dollars in separate subcontracted electrical work which was only revealed at the last minute prior to contract signing), cables for an existing boat lift. To me that implies the install will work appropriately; the contract did not specify workmanship and functional outcomes are not guaranteed; only stated settling of structures would not be covered. The bunks were not centered between the guideposts so whenever we lifted the boat it nearly tipped and risked damaging the boat. I contacted them and was told the bunks were not correctly spaced and they would come fix it, but was never told I would be charged again. Once again, in my mind this bunk adjustment is part of an appropriate install. If I knew I would be charged again I would have either found a different contractor or ensured we agreed upon pricing/rates prior to the work. Their repair team came and admitted the bunks weren't placed properly; that the boat wouldn't lift appropriately because the bunks were not centered correctly upon first install; and they spent approximately 4 hours to just get the bunks centered (which should at most take 1-2 hours, if that). I then received a bill for over 800 dollars to adjust the bunks despite already paying for proper installation, which was never done correctly to begin with. Happy to discuss further with any interested parties to give full disclosure and other details. They have somewhat of a monopoly on boat lift work in the Fox valley and will treat you with that monopoly in mind. Steer clear if possible. read more