Amazing staff and dentist all around. After having a severe tooth infection for days they found a…read moreway to fit me in. Everything was explained throughly about the process and costs of the extraction. Highly recommend this dental office.

Great LOCAL dentist! Very caring and knowledgeable staff, and the office is very modern and clean…read more Easy to get to for us living in Muskegon

I would not recommend Great Lakes Dental based on my experience as a new patient…read more Before scheduling appointments for my son and me, I specifically called to confirm that our insurance was accepted and that our routine cleanings would be covered. I was assured that they were. However, after our visits, we received a bill for more than $300 for services that we believed would be covered by insurance. When I contacted the billing department multiple times to resolve the issue, I was told that the office charges more than what my insurance allows for a cleaning. Had this been explained upfront, I could have made a more informed decision about receiving care there. I was also disappointed with how the billing situation was handled. Despite repeated attempts to discuss the matter, no meaningful resolution was offered. We even received a past-due notice before ever receiving a proper statement outlining the charges. The clinical experience itself was not particularly positive. The hygienist was chewing gum during the appointment and was not especially gentle. My son was given fluoride treatment without anyone discussing it with me beforehand or asking for permission. The office environment also felt dated and less welcoming than other dental practices we have visited locally. Overall, between the unexpected charges, lack of communication regarding costs, billing frustrations, and the quality of the patient experience, this was not a positive experience for our family. I would encourage anyone considering this office to carefully verify all costs in writing before receiving treatment.

Excellent care. Knowledgeable doctors. Kind and respectful staff. I went there for root canal and…read moreit was painless experience.

Wisdom teeth removal was done quickly and went well. The doctor and staff are very friendly.read more

So happy I took my son to this office! Dr Larson and the entire staff were so caring and…read morecompassionate. The office is beautiful and very clean. Couldn't have been more pleased with our experience. Highly recommend!

Really enjoyed my visit. My cleaning was very thorough. Dr. A was very warm and professional in his…read moreexam. They have a package if you don't have insurance.

I have never had such a thorough exam! Assistant explained everything she was doing; very…read moreknowledgeable and friendly. Dr. Joe continued with exam and explained next steps. Office staff greeted me immediately and set up my next visit. I am very pleased with your office and the state of the art equipment and exam! Thanks!

Super easy and accommodating with their appointments. Dr is knowledgeable and caring. Office staff…read morevery flexible and accommodating my schedule

I had my 1st Appointment last week and an appointment this week.. They called to reschedule my time…read morebut I missed the call as well missed my appointment. With tooth pain as bad as I have I asked to get seen by the doc and the lady that answered said I couldn't get another appointment until next week Tuesday. So I said maybe I should look for a new dentist because the pain was unbearable. She says "good luck" So I say did you really just say that? She said yes good luck with finding a new dentist we can no longer help you. Her name was Jessica. So much for having a caring team to answer phones and take care of your clients. It was the most disrespectful time I've ever had dealing with a dentist/doctor. I was just astounded by the way I was treated, cheers to you Jessica!!!!!!!!

Before I moved down south, I went here a couple years ago and they told me I had 10 cavities. Down…read moresouth I got a dentist, and they said I don't have any. I don't know if the x ray machines are updated or not at fergusons office, but something is completely wrong. After that now I have trauma going to dentist offices because of this place. So thanks for that. They just care about the money, and all they do is rush and it shows. I wish I didn't get my previous 3 cavities fixed from this dentist. Very unprofessional. And they didn't numb me completely either which really shows that they rush and don't care.

Ferguson Family Dentist has become a legacy of skilled professionals who genuinely care about your…read moredental needs. From dental cleanings to braces, Dr. Ferguson and his son's are always kind and transparent. It is conveniently located and a beautiful, clean space. I highly recommend the Ferguson family practice for your dental needs. + the receptionists are always kind and understanding.

High quality care. Recently had wisdom teeth removed. Staff listened to all my wishes and made the…read moreprocess as quick and painless as possible. They made sure to answer all my questions and asked if I needed anything multiple times throughout the process. Staff is amazing from receptionist, hygienist, and doctors. Highly recommend Community Shores Dental. They typically get our family in very quickly when calling in to schedule an appointment as well.

Made an appointment a week or so in advance and found a time that was convenient with my schedule…read more It's a little annoying how they break up new patient appointments into two different days so one day is x-rays and the other is the cleaning, but oh well. I met one of the dentists very briefly and he seemed nice. My hygienist was very friendly and got me in and out so I could head back to work. Everything felt safe and clean.

Great care from both dentists there! I have my teeth cleaned every 6 months, get routine care as…read moreneeded, and have had an implant. All great work. The office staff are on top of all my questions and care needs, and always friendly!

My entire life, my least favorite thing to do in life was to go to the dentist! It took till I was…read morein my 70's to sit in a dentist office without being a nervous wreck..I attribute that to Dr. Terry. He does quality work, his voice is calming and honestly accomplishes it painlessly!