Being new to Michigan, it wasn't fun to try and find a new dentist while having a minor emergency…read morebut MI smiles made the experience so positive! The facility is very clean. Everyone was pleasant and professional. They made sure I understood the treatments and next steps and I left knowing expected out if pocket payments. Thank you for easing my mind during this process

Super friendly staff who clearly cares about each patient. Very knowledgeable and made me feel very…read morewelcomed as a new patient!

Really enjoyed my visit. My cleaning was very thorough. Dr. A was very warm and professional in his…read moreexam. They have a package if you don't have insurance.

I have never had such a thorough exam! Assistant explained everything she was doing; very…read moreknowledgeable and friendly. Dr. Joe continued with exam and explained next steps. Office staff greeted me immediately and set up my next visit. I am very pleased with your office and the state of the art equipment and exam! Thanks!

Excellent care and staff. I would recommend Roots Family Dental to anyone looking for great dental…read morecare.

From the extremely competent office manager to the dental hygienists to the doctor with terrific…read moresocial skills, the office is warm and inviting. The Dr. isn't pushy, but is very knowledgeable about what should be done for dental care!

Dr. Joe replaced my temporary crown when it fell off while I was in town visiting my mom. He was…read moregreat, the "temp" stayed on over two weeks. I'm planning to have him do the remaining crown I need done when I visit her next, he's THAT good!

Nothing but good things to say. They got me in for emergency pain/and referral when my dentist…read morecouldn't. Dr joe was very empathetic, understanding and straightforward with my treatment plan, and made sure that my pain would be under control. Plus their office is beautiful. All of the staff was also very nice and empathetic towards my situation.

Amazing staff and dentist all around. After having a severe tooth infection for days they found a…read moreway to fit me in. Everything was explained throughly about the process and costs of the extraction. Highly recommend this dental office.

Great LOCAL dentist! Very caring and knowledgeable staff, and the office is very modern and clean…read more Easy to get to for us living in Muskegon

I would not recommend Great Lakes Dental based on my experience as a new patient…read more Before scheduling appointments for my son and me, I specifically called to confirm that our insurance was accepted and that our routine cleanings would be covered. I was assured that they were. However, after our visits, we received a bill for more than $300 for services that we believed would be covered by insurance. When I contacted the billing department multiple times to resolve the issue, I was told that the office charges more than what my insurance allows for a cleaning. Had this been explained upfront, I could have made a more informed decision about receiving care there. I was also disappointed with how the billing situation was handled. Despite repeated attempts to discuss the matter, no meaningful resolution was offered. We even received a past-due notice before ever receiving a proper statement outlining the charges. The clinical experience itself was not particularly positive. The hygienist was chewing gum during the appointment and was not especially gentle. My son was given fluoride treatment without anyone discussing it with me beforehand or asking for permission. The office environment also felt dated and less welcoming than other dental practices we have visited locally. Overall, between the unexpected charges, lack of communication regarding costs, billing frustrations, and the quality of the patient experience, this was not a positive experience for our family. I would encourage anyone considering this office to carefully verify all costs in writing before receiving treatment.

Excellent care. Knowledgeable doctors. Kind and respectful staff. I went there for root canal and…read moreit was painless experience.

I was a dental assistant for over 25 years..... I recently had an appointment with Dr. Scholtz. I…read morewas really impressed. I love his ethics and his compassion and professionalism, and personality. He's very much a perfectionist, which is what you want when they are working your mouth. He doesn't do or suggest things just to make money!! If you need something done he'll let you know but he doesn't go overboard, a breath of fresh air! The office staff was very friendly and good!

Very friendly, professional staff. wholeheartedly recommend this office. They go above and beyond.read more

High quality care. Recently had wisdom teeth removed. Staff listened to all my wishes and made the…read moreprocess as quick and painless as possible. They made sure to answer all my questions and asked if I needed anything multiple times throughout the process. Staff is amazing from receptionist, hygienist, and doctors. Highly recommend Community Shores Dental. They typically get our family in very quickly when calling in to schedule an appointment as well.

Made an appointment a week or so in advance and found a time that was convenient with my schedule…read more It's a little annoying how they break up new patient appointments into two different days so one day is x-rays and the other is the cleaning, but oh well. I met one of the dentists very briefly and he seemed nice. My hygienist was very friendly and got me in and out so I could head back to work. Everything felt safe and clean.