My sister and I had a great experience at Honey Bunz. We both had the spa pedicure and online…read morebooking was easy. The whole place is immaculately clean and we loved their emphasis on organics. Everyone we encountered was friendly and helpful. We look forward to a return visit.

The girl kept trying to talk me out of Gel polish. I don't understand what the problem was.read more

I came here for an underarm wax and was more than pleased with Mady's work. She really takes the…read moretime to make you feel comfortable. It was my first time waxing so I was skeptical of the results. But she got every. single. hair. and the process was so quick and easy. I will definitely be returning soon!

From the owner: Hi, my name is Madeline I offer full body waxing here in Batavia NY. I specialize in Brazilians. I…read moreuse all dye free, scent free, and hypoallergenic wax. I am also a spray tan artist. I do custom spray tan, I look at my clients skin tone and undetones to ensure the proper solution is used to give my client the perfect glow! Instagram: Mads_wax Facebook: Mad's Wax Follow me!

Visited for first time today for their bogo hydro facial. Esthetician Jen was fantastic. Never had…read moreone before and she walked me through every step. Very knowledgeable. Building and decor was also very nice. Would recommend to other people. They had a whole bunch of other services too (massage, sauna etc)

If you're a first time client or even a regular client returning after a long time beware. First, I…read morewould like to say as an eyebrow artist the senior esthetician is great, she does a good job and is very personable so this review doesn't reflect the actual service but the spa. I have been going to The W Spa whenever I am in town since it was originally called The Waxing Studio, so we'll over 10 years. I am currently home and needed a waxing service so I booked my appointment. When I called to make my appointment, never once was I informed that I was being booked with a senior esthetician. Being booked with the senior esthetician means there is a price difference for brows, which should be communicated to the customer. Had I known I would've asked for someone else due to the price difference ($35 vs $28). I booked an eyebrow and a Brazilian which I've been having done for awhile. Brazilian is normally everything but for some reason they only do the front and charge you an extra $15 for the back, which is ridiculous for 4 strips of wax. Also, I've been having a Brazilian for well over 10 years and this is the first place I've been to that charges you for the back which is actually supposed to be part of a Brazilian wax. So I'm in the middle of my wax and she stopped the Brazilian after only doing the front area, when I inquired about the back she's like "oh that's an Australian". In my head I'm like wtf is an Australian but whatever I finished the wax (no mention of the price difference). After my appointment I googled what an Australian wax is and lone behold it doesn't exist. If you see the photo I included, a Brazilian is front and back. This "Australian" is a bs excuse for them to charge you extra money. Now mind you I have been living in California for four years...my esthetician charges $55 for a Brazilian, which includes front and back as it should and then $30 for a new brow and $25 for a touch up. When I went to check out, I expressed my displeasure and the person at the front desk didn't do anything in an attempt to make it right. So not only was I charged $35 for an eyebrow, I was also charged an extra $15 for an Australian. So what normally would be an $80 appointment suddenly turned into a $113 appointment. OH and the kicker is they're still using talc powder (aka baby powder) for the Brazilian/Bikini/Australian waxes despite the fact that it's known to cause cervical cancer. This is also something in the years I've been waxed that I have never had an esthetician do. They really need to look at how they do their waxing process because using talc powder is outdated. So if you've made it this far great, hopefully this makes you question if you want a service from them. I certainly won't be going back, they over charge and there is no customer service experience. There was nothing about this experience that made me want to come back or recommend them to a person I know. Shame too because they used to be a great place to go.

Brazilian sugar always turns out great. It's pricy but it really helps my skin to do this instead…read moreof other methods. It's a relaxing and clean shop and the girls are nice.

I've been going here now for about 5 months. Great service! See Nina!! She's awesome!read more

I had a really excellent experience at Nitty Gritty! Was greeted warmly upon arrival as a nervous…read morefirst timer, and Julia is an absolute superstar. I love the vibe of this salon - super bright, trendy, and conveniently located in the Village Gate Plaza. The website answers any and all questions about your cut, color, or wax in advance, with a demystifying FAQ page and a full before and after care list. My service was ~30 minutes long and I felt totally comfortable for the duration. Nitty Gritty goes out of their way to ensure their salon is an LGBTQ+ safe space - there's specific information on waxing if you're transitioning, an ask for pronouns at the time of registration, and a truly welcoming atmosphere for all. This alone will keep me coming back and supporting, but the fact that the service is so top notch is a nice added bonus. The reviews don't lie, Nitty Gritty is the best. Looking forward to my next visit and grateful to have this awesome shop in town!

Nice people and spot. Julia is the best in the business. I keep my appointments for about three…read moreyears now. I haven't had an issue yet. I'll recommend anybody to go there who has class and sense.