we have just moved to Polk County in the last few months and had to find a veterinarian for our…read moreChihuahua and Shih Tzu. I called Paws and perches and was given a very reasonable appointment much quicker than I had anticipated. the office was very clean the staff was extremely friendly and the doctor and assistance seemed very thorough with the vaccinations and the test that were ran on both dogs very pleased with our choice of veterinarians.

I love this vet office. Office staff cares about your animals. They see my exotics and answer any…read morequestions or concerns i might have.

The best vet and the kindest employees. I can't even begin to say how wonderful Dr. Beatty is…read more Everyone gave our dog Madelyn the very best care from her first appt. 15 years ago, to her last appt. in December.

Excellent service by true professionals. Locals know this vet and trust him and his staff with…read moretheir pets. Tried three other vets before we found this office. Highly recommend!

I recommended TVS to my mother and I'm glad I did. She had her 8 year old Pitbull seen. They…read morecleaned her teeth, removed a tumor from inside her mouth, manicured her nails, and expressed her glands. The dog is like a beauty queen and my mom is thrilled. Thank you TVS for making them happy.

The veterinarian seems to perpetually be in a bad mood. I recently had to make a very difficult…read moredecision about my dog. The vet kept her for two days, treating her for kidney failure and said she'd be there for at least a few more days, and couldn't tell us much more than that. After doing my own research, I learned that the treatment would likely take weeks, and did not have a high rate of success, and would be expensive as well. I hated the thought of my dog being alone in a cage for so long and maybe passing there, so after a lot of thought, I decided to take her home, spend a last day or two with her, and have her put down peacefully in our home. We went to get her and had to wait an hour in a small dirty room that smelled like shit before the vet would discuss it with us. She read off a bunch of numbers which she must have known meant nothing to us, and then tried to bully us into leaving the dog there. We kept asking about the length and likely outcome of the treatment, in case our information was incorrect, but she kept repeating "I don't have a crystal ball!" I'm sure she must have known the same information we did, and was intentionally withholding it so that we'd go along with the treatment she wanted to do. I feel the job of a vet or any medical professional is to inform their patients, so that they can make their own decisions. I hope she was at least doing what she thought was right, but it's still pretty unprofessional in my opinion. Also the place always smells so bad. I went in once for a heartworm pill, had to wait at least 30 minutes, and at one point I had to go outside because the smell was making me nauseous. To be fair, though, if you need very inexpensive care, this is the place to go.

Recently took my dogs in for their annual and one of them needed to be put on Prozac for severe…read moreanxiety. I told them I use Chewy for all my dog RX. They said I must get the 1st order from them and that I could do refills with Chewy. They charged me $60 for a 30 day supply of 20 mg capsule Prozac. I just went on Chewy to get my first refill submitted and the cost for 120 capsules of 20 mg of the exact same RX is $12!!!!! I am appalled at how much they upcharged me at the time of visit. I certainly understand a reasonable upcharge to get it at the office but this is unbelievable. Completely floored as to how they feel this is good business.

We have used Dr. Yoder for many years for our fur babies. Dr. Yoder and her staff are the best,…read moreour girls love coming to see them. Our older Bostie got into something when we were out of town and went into liver failure. Dr. Yoder and her staff were on call for us the entire way to saving our little girl. We are beyond thankful for this entire team!!

Pricey but good, their pricing is SHOCKING!!! Ultimately, we had to euthanize our fur baby because…read morewe couldn't afford to treat him, as the extraordinarily expensive price was more than we were able to finance. On the flip side, the vets and staff were mostly superb; easily among the best I've ever dealt with in 58 years of pet parenthood! * Special mention goes out to triage nurse Char, who is the most kind, caring, compassionate & helpful person that we've ever dealt with in veterinary medicine!!! She is a true Gem! (and VHA needs to show appreciation to an employee of such high caliber!) As an aside, the facilities are beautiful (and huge!) Bravo VHA!

I cannot say enough good things about the entire staff at VHA. In the past week I have had 2 cats…read morego thru urgent care and admission to ICU. I spent almost the entire day there for 5 days in a row. The desk staff were so kind and caring and hugged me when I needed that. The doctors were amazing. Special thanks to Dr Anna for taking extra time to reassure and calm me. The ICU staff was were so kind and caring. Special thanks to Destiny, the cat whisperer, and my cat Charlie's new girlfriend. my cats are doing much better but it helps to know these people are there when and if I need them. Ruth Hileman. and Dewey and Charlie

The squirrels in my backyard really love it and race at The tree. The employees are very courteous…read moreand know their products. The location is closed by, too.

I love the old building and feel like I'm stepping back in time whenever I visit. The warmth and…read morefriendliness add to their outstanding customer service. They not only have a great inventory but deliver on a hometown feel. They sell pet supplies, hardware, lawn & garden and much more. I definitely recommend that you make a trip out to Dundee to support this locally owned store.

Found newborn kitten with placenta tangled in grass. Called to see if it was okay to cut. I was…read moreasked if I wanted to bring it in to be seen. I explained that I don't have $3000.00 to give them just to take it back and look at it. Her tone changed and she stated that they are now allowed to give medical advice over the phone. Guess there isn't enough money in giving advice. GOOGLE was more helpful than they were

This vet place is a one stop shop. They have daycare and medical boarding. The staff was wonderful…read more My dog was injured and he required alot of medications and special care. I was overwhelmed as to how I was going to care for my little buddy and go to work. Well when I found out about the medical boarding it eased my stress. I was able to go to work and pick him up after and not worry if he was going to be ok. He was in great hands. During his boarding they did his acupuncture and light therapy. They also express his urine and helped him poop. He was given his medications at times required and I was given updates as to his wellbeing. It was just a wonderful experience. Now it's my only vet to go to since they also do grooming. They currently do the grooming for my poodle and will be doing our Maine coon cat shortly. The entire kiddos will be coming here. The medical boarding was affordable just a little bit more than regular boarding or daycare but that's understandable. Thanks to everyone at the office for taking care of Tank.