Website says open until 8.. drive an hour to get some shoes.. sign on the door says closes at 6…read more.. thanks for posting to your website so we know.. sick...

I had called earlier asking if they had corded toggle shoe laces because they are hard to find. My…read moredog destroyed them on a pair of my shoes. The worker put me on hold and looked. He relied they had some in black and gray and would hold them for me. Great customer service. I looked around for some all leather boots. Guess what? They don't carry all leather boots! Famous Footwear you are missing out carrying cheaper fake leather. I chose the black corded shoe laces, they are a little long but trimmed off excess. Cost was cheap at $4.99.

Went there with daughter looking for an open heeled shoe she wanted following foot surgery…read more The store is well stocked; staff keeping aisles organized; plenty of clearance items in back; great savings for Black Friday sales 30% off. Sign up on the app as I did to get great offers. Row after row of brand name shoes, sneakers, boots and all types of pricing, Some clothing, purses, leggings, socks, scarfs and hats that were attractive and well priced. I was impressed at store stock, staffing and courtesy. Earn rewards for dollars spent. Great experience.

It's taken me two years to discover DSW and I live in Burnsville. I was looking for black leather…read moreboots for fall/winter dress. I have a few brown pairs but need black. I googled DSW and signed up for VIP Club and was bombarded with emails. I found black Koolaburra by Ugg Suede boots in Clearance area and another brand that was all leather upper. I can't stand cheap fake leather that peels. I'd love to get Fryes but they don't have them here. I donated a pair of shoes and saved $10. Visit # within 2 weeks. I was looking for suede cleaner but found a kit for $21.99. The selection of leather conditioner was sparce for a shoe store. I had a 20% off coupon and a $5 email coupon. The 20% had a ton of exclusions. I looked for plain black shoes but couldn't find anything I liked. My size 7 is always sold out. I found these sparkly blingy sneakers by Betsey Johnson and magically that brand isn't excluded. The heel slipped while walking even with socks so I chose a 6.5. I also saved some money and they were $62. I'll probably wear them in spring/summer and they are so adorable. I usually don't splurge on myself but I've had a terrible couple of months and I deserve it. The store is big and they have a good selection of shoes for kids, men and women.

It was refreshing to experience a non stressful shoe experience! Kimberly helped me when I was in…read morethe store. She answered all of my questions, provided suggestions/advice, and was compassionate when I mentioned I have plantar fasciitis in one foot. She helped me narrow it down to the right pair of shoes. It was a fun experience and the vibe was very welcoming. She even helped me a few minutes after store closing. Megan also offered her insight on plantar fasciitis and was great to be around! Thank you both for your amazing professionalism! Emily

Debbie was very friendly and helpful. Made sure I left with the perfect fit on my new dress shoes…read more Employees are always very knowledgeable and helpful, but not pushy. The only place I will shop for shoes.

This store, like most Famous Footwears is as basic as they can be. It is basically a shoe…read morewarehouse. Not much for customer service. The popular sizes are most likely gone and if you need assistance, good luck. Not the best, I would say middle of the road at best.

Want to thank Vanessa who helped us at this store. She found…read moreanother store that carried the right size shoe my granddaughter wanted for first day of school and put it on hold. And she was extremely patient with picking out the right size socks. Many thanks from this family

I love it! I'm from Michigan, soon as I got there a worker greeted me…read more All the cashiers where open and No taxes! Lol What I also love about it was that they had verity of sizes of the same item.

Pretty trashy store, lots of disorganization. Right when you walk in there is a security guard…read more They rope it off so you have to be let in by the guard. There are signs "shoplifting is prosecuted" all over the store. It's like a TJ Maxx but very run down. Not a lot of selection. You really have to look to find anything "good" I did end up finding some underwear there but when I came home to try them on they fit weird. The line to check out was ridiculously long and slow moving which is surprising since there were not a lot of people in the store. I don't think I ever need to come back here again. Surprised it hasn't closed down yet after all these years.

Good folk, behold Rachel and Jule, wondrous in humanity and grace! Their patience endures like the…read moresteadfast oak, their kindness flows as freely as the gentle stream. With enchanting skill they entertained my little ones of two and three summers, transforming the shop into a stage of mirth and wonder. Unburdened by pressure in the selling, yet prodigal in extra effort at each juncture--at checkout, with purposeful endeavor they sought and secured discounts for my gain, and inspected the boots with watchful care for defects ere sealing the bargain. Such rare and noble service deserves the Bard's own verse--Boot Barn shines eternal through these gentle souls

DO NOT buy any boots here if you're looking for Quality footwear…read more Amy from this specific store convinced me to buy a pair of Ariats saying that they were durable Boots & would last me a long time. Especially if I purchased leather cream & applied it twice every week. These expensive piece of Garbage literally only lasted me 2 Months. Amy told me that if the sole started falling apart or the leather started coming apart (witch it did after 2 months of use) I could bring them back & get a different pair. I came back to Boot barn to exchange them & the staff there said that, that kind of Damage is from normal wear. Apparently really expensive ($190) Boot Barn boots only last 2 months. Then they expect you to be satisfied with only 2 months of use with this kind of price tag. If I knew that the staff at this location weren't going to honor their word at the end. I would've never spent any kind of money on footwear. I feel seriously ripped off by this store. I most definitely will not be spending any more of my money at Boot Barn in the future. They should be ashamed of themselves for ripping people off like this. I've worked in Irrigation for 13 years & have gone through a few pairs of Boots. Normally my work boots last me 1 - 2 years before they start showing wear & tear. They seriously tried their best to convince me that, that kind of damage was Normal (how disgraceful!) Hopefully my experience with this place helps someone else NOT get ripped off like I was. If I could give zero stars, I would. NEVER spending at dollar at this store ever again.

Pretty disappointed in the lack of customer service here. The sales associates seemed nice and…read morehelpful, but had no knowledge about the Groupon deal and told me to call and talk to the manager who is only in "tomorrow from 10-2." I purchased a Groupon thinking I could get some new running shoes. The Groupon said that it was not valid on "sale items" - little did I know that all shoes that aren't this year's model are considered "sale items." Therefore the only way to use the Groupon was to purchase 2015 model shoes. When I asked the sales manager if I was going to eat my $32 that I spent on the Groupon that was supposed to get me $60 worth of footwear if I didn't want to purchase a $130 pair of shoes, he responded with, "Yep." I even emailed the owner of the company explaining my situation, wondering if there was any way to not waste my $32 and I haven't received a response. This was a missed opportunity for them to make a customer for life. Instead, I'm steering clear of this place for any of my running or apparel needs.

I heard they were going out of business a few weeks back. Bummer I didn't check out their deals in…read moretime. Today a sign on the door states Store Closed Will Reopen January 9 Under New Ownership.

Kiliaha , Ziyah and Indrid were were amazing they were very attentive and polite and even made…read moresuggestions. Calvin Klein is very lucky to have them I would give all 10s if I could

The Twin Cities premium outlets is a great option if you're looking for affordable clothes/gifts…read more We typically come here around the holidays to do Christmas shopping. However; I also love coming randomly throughout the year to get updated clothing items. I typically like to check out under Armour and Nike, the Columbia store also has a separate outlet location as well. Recently, I feel like prices haven't been nearly as good as they used to, but in this economy, who can blame them. I would love to see a little bit more variation in the food court, it's mostly Asian cuisines and Cinnabon. All delicious but would love to see some more options. There's a ton of parking, but if you come on a busy weekend, you may not notice and still have to park far away. Bummed to see some recent retailers, leaving, they've been replaced with stores that my opinion were is great. Overall, a decent shopping trip, it's also in a great location. There's plenty of other stores/eating nearby. I recommend checking out the Twin Cities premium outlets if you haven't been there before.

I stopped by the store to purchase laces for my boots. One of the staff members (Eric) interacted…read morewith me and we had a very pleasant conversation about several of the Red Wing boots. I have worked retail for 30 odd years myself and was impressed with the no-pressure conversion we had. It was a pleasure through out. I only did buy one pair of socks but what really threw me for a loop was when he offered to condition my boots if I brought them in - that was IMHO above and beyond. Thank you and I certainly was impressed!

Not very helpful, disappointing in past was always able to help me. Boot prices always inline with…read moremarket.