This was a very convenient hotel located less than 2 miles away from the airport. It was snowing…read morethe night we arrived. I honestly don't think it is a walkable hotel from the airport for those who like to walk but I could be wrong in the summer? The hotel conveniently provides a shuttle for a fee. We used uber and it was about the same price. Anyway, the room was comfortable for the short stay. Their bar and food menu was great especially since we didn't have access to food nearby and didn't prepare ourselves. The staff was very kind and amazing especially when it was very chaotic as many people were being sent to the hotel when their flight was cancelled. Thank you for the hospitality!

Lufthansa provided this hotel for me after a delay caused me to miss my connection…read more Pros Reasonably clean Large room Bar in lobby, with some decent beers on tap Cons Location very isolated (I wanted to travel somewhere to eat but would've had to get an Uber) Shuttle has charge (hotel does cover single trip, but would be nice to have unlimited trips to go explore) Food for airline provided stays terrible. Also lines were really long and they ran out of many of the items

We had to cancel our 3 night reservation due to our travelling companions became ill. The…read morereservation was for Sept. 29-October 2. We cancelled on June 19 and they took our funds from our credit card on July 1 and said no cancellations. It was over a 100 days before our arrival. They refused and refused to refund the amount on our card. ONE HUNDRED Days from our arrival and our stay was during Oktoberfest - I bet they already have reservations book for this room and so they are getting double pay. Stay away from this hotel chain and the corporate greed. Their cancellation policies are really, really bad.

What a nice little hotel. Everyone was really nice and no one gave us attitude whenever we had to…read morechange our bus times, and take our food to the room since my daughter decided to throw a temper in the lobby. So yes there is a shuttle bus to and from the airport. Yes it does cost extra which is 5€ per person and kids under a certain age are free. However, what really caught my eye was their free breakfast which starts at 4am! It's a buffet style but I've never quite had this many options at other hotels. So it was really nice! Now the rooms ... I'm sorry I hate getting a handicapped room just because I have a child with me. The bathroom isn't ideal for babies since the shower is really open and the entire floor gets wet. I like how there's ac ... but I definitely wish the ac vents pointed at the beds ... which are in a corner which doesn't get any type of airflow at all

Lufthansa put me up here when they messed up the flights. Hotel was mediocre. Free dinner buffet…read morehad old lettuce at 7:30pm and I stuck to bread and paid for some beer. The room was nice but bed was hard. Some will have an issue with it. Shower pressure was fine. Glad I got some sleep and it was all free. Wouldn't be very happy if I paid.

I think I faired better than many others leaving reviews as this hotel wasn't all that bad. It did…read moretake quite awhile for the bus to come and bring us to the hotel. Once we arrived, it was a long line (which I think is unusual as a flight was cancelled and all these people were put up by the airline at this hotel). Check-in went very quickly when I did finally get to check in. This was a one night stay close to the Munich airport before heading out the next morning to London. The room was quite large but older. The lighting in the room made it feel kind of lonely and dark. I turned on every light just to make it better. Either I couldn't figure out how to make the shower work, or the shower didn't work so I just ended up taking a bath. Have done that in years, but it wasn't so bad. I slept fine. Quiet for being close to a major airport. The breakfast at this hotel was the best attribute to my stay. Large dining room and a great buffet of many choices. There were attendants constantly wiping tables and setting out new food. Very efficient and clean. I enjoyed everything I ate and even sneaked a few Nutella packets to snack on at the airport.

This is the only reason when staying close to the Munich airport. Best authentic Bavarian food in…read morethe area. The owner prepares all meals herself from fresh produce and own butcher. Best micro local brew!

This complaint pertains to the inflexibility of the hotel manager. We identified and paid in…read moreadvance for this hotel through Booking.com for the night before our return flight from Munich. When we learned that we had to return earlier than planned, we cancelled the reservation making the room available but only within the five day notice required. We departed from Amsterdam instead of Munich. When we asked, the hotel manager refused to credit any portion of our payment or even to allow us to transfer the reservation to use at a later date during the off-season. She did, however, confirm when we inquired during the discussion that the hotel was completely full that night due to Octoberfest, and that the room was sold again to another guest, in effect, being paid twice for the room for the same night.

This was a great, authentic Bavarian experience. We enjoyed the Biergarten outdoors, though might…read morehave preferred to be seated farther from the children's play area. Our server was pleasant & welcoming, and spoke enough English that we were easily able to get by. Food was tasty but veal was a little tough. I would happily go back if I were in the area.

My wife's roast beef plate was excellent. The waitress let her switch the bread dumpling for fried…read morepotatoes. I got the mixed grill plate, and the steak and pork with herb butter was outstanding. Green beans (bacon beans on the menu) we're okay. Potato croquettes were very good. Sausage was my least favorite item. Food came out very quick. Waitress was very kind and helpful, and told us we could switch sides to something else we liked. Great experience.