I love LetterLock! Always helpful, they know me by name, they are trustworthy and a joy to work…read morewith. I won't use anyone else.

I have used this company for 10+ years and have dealt with a variety of different employees. The…read morecustomer service has always been great and prompt. I would have absolutely no problem referring friends or family.

I've dropped off so many packages here for returns and recently got my passport photos done here…read moretoo. I don't know the name of the person who runs this place, but he's always smiling, friendly and helpful.

I've used this service twice. They are in transition to new management, which can be frustrating…read more The managers are trying very hard to provide good service, but that sometimes means they go too slowly . . . and make mistakes that they cannot seem to figure out how to correct. They need to realize that when customers are in a rush--and tell them so--they need to step on it. When they make mistakes, just move on and get the job done. With more experience, I expect this store will be reach the standards of the former owners. One annoying thing, though; they charge you by the minute for the computer plus charge you to print out materials. Seems like double billing . . .

Fast, fair, and fixed it right Brought in my iPhone with a…read moreshattered screen. They quoted 45-50 minutes and had it done in 30. Price was lower than the Apple Store and other shops I called. Screen works perfectly, and they even installed a glass protector for free. Friendly service and a 90-day warranty. Highly recommend !

Clay is open, dependable and does a good job of communicating…read more The fix for our phone was explained and a price quoted. Happy with the service and no problems with pricing. Megatronic is a small local business. it is important that we support local business, this is one that is worthy of our support.

We dealt with Imraj for our transaction and was very impressed with his customer service. My…read moreboyfriend had to ship an item and I was just pleased with Imraj's overall attitude and demeanor. He explained all the shipping costs to us and what other packages would be and different express and regular delivery options were. I know it may just seem like someone doing their job however I can always appreciate easy-going service and well explained practices. I assume they do a lot of business as there are a bunch of packages waiting to be picked up. They also have lockers and printing areas.

Shipped a cord for my mom's sleep machine to Europe $160 because it was urgent due to medical…read moreconcerns. It was supposed to arrive in 2 days. Almost 2 months later it still hasn't arrived or been returned. Have had to call the UPS store many times and they don't return my call. I go in and they tell me they have to deal with head office and they will refund me. That was 3 weeks ago. Still waiting for the cord, the refund and a response. Terrible.

They were pretty helpful I needed some help moving actually in a short amount of time so I called…read morethem and Andy came pretty quickly to come and give me an estimate and help set up a time and date. I'm glad that I had someone to help me with only a couple of days before I had to move. Pretty affordable price though!

Silversteed's promotional material that was dropped off at my building last week promises: "Service…read morewhen you need it/Your time is our priority". I tried calling them 7 times today between 11:30 a.m. and 5:50 p.m. My call was never answered by a person and their line doesn't have voice mail so I couldn't leave a message. All I got was a recording that "This customer isn't taking calls right now. Please try again later." Pretty hard to provide service when I need it if you're not answering your phone. Big disappointment!

My doctor told me to drop off a package at FedEx, so I went to this location. I only had a quick…read moreinteraction with the man at the front desk, but his customer service was memorable. He informed me that the label that came with my envelope was actually for UPS, and then pointed me in the right direction of a UPS nearby. Normally figuring out that I need to make another stop to complete my errands would frustrate me, but his upbeat (yet authentic) personality and professionalism left me feeling like another stop was no big deal. Thank you whoever you are (11:50PM on Wednesday January 16th 2019).

I ordered online and told them that the junk that was needed to be removed was renovation debris…read moresuch as old laminate flooring and baseboards. They arrived on time but only brought two dollies with them. It would have taken at least 30 trips down 17 floors to remove everything. I told them to come back the next day with proper tools to do the job. The next day they brought a bin with them but it was too large for the elevator. Back to the shop in Coquitlam for a smaller bin. Even with all of the inconvenience to me, they still charged full price of over $600. The guys were polite and all, but this company has to provide them with the tools to do the job efficiently.

My family had this franchise company called JUSTJUNK remove some furnitures and garbage out of…read moretheir home to discard. They did not want to offer any quote prior to coming over for the appointment because they said, they have to see exactly the quantity of the items. Unfortunately, my family agreed. When they got there (I was there), they quoted that a full load on a 15footer truck is Can$597.00 and for the garbage, it is only a third of the full price. We immediately thought it was very steep since it only cost us Can$450 on the regular mover who did an excellent job. Since we were running out of time, we agreed to it. They said that the furnitures have to be done first so they can donate them to Goodwill. After being gone for about one hour, they came back with the same load saying they cannot donate to goodwill. BTW, the furnitures were in excellent condition and I have pictures to prove it. Now, because they came back, they want the same furniture load counted as a separate load making the total cost for disposal of both the furnitures and some other junk to Can$1,393.00. Ridiculous, right? We were getting ready to just have them unload the furnitures from their truck and do them ourselves. Finally, they agreed to Can$820.00. We still thought we were being played by those two guys. So, I strongly advise to try another company than this piece of junk, JUSTJUNK in SURREY, BC. Page 1 of 1

What an amazing husband-wife duo! I called them to see if I can get an estimate and because they…read morehad the time they genoursly offered to come within the hour! Upon arrival, they told us the price (which probably the best you will find) and got to work right away! They were both lovely people and hard-working individuals. If you need anything to throw away i suggest putting your business into this company

Long weekend, City of Vancouver being really difficult with garbage pick-up, cancelling…read more(cancelling, not postponing, cancelling) service. Called Afro-Junk over long weekend. Afro-Junk quoted a reasonable price, stuck to it, showed up on time, were prompt and professional, and cheerful to boot. On a long weekend, no less. Think about that. They showed up on a long weekend, did the job they promised to do, and at a reasonable price. Cheerful throughout, easy to communicate with. Can't recommend them highly enough. If you're in the market for junk removal, pls. do consider them.