Excellent experience with PorterGenie in Vancouver! Demir picked up our luggage at the cruise…read moreterminal and delivered it later that day to the train station. It allowed us to rour Vancouver without lugging our suitcases all over town. Demir was friendly, reassuring, and always on time. Thank you for this service!

They were fantastic…read more We disembarked the cruise ship in the morning but wanted to do some last minute exploring in Vancouver before a late afternoon flight. The whole process was as smooth as possible considering all the traffic at Canada Place on a busy port day. We opted to have our luggage delivered to us at departures so we could ride the light rail to the airport without luggage and it was the BEST CHOICE.

If you're sailing to Alaska, it's hard to beat the location of Pan Pacific Vancouver. The hotel…read moreliterally sits on top of the cruise terminal. When it's time to board, you simply head downstairs. It's about as stress-free as cruise embarkation gets. Even if you're not cruising, the location is excellent. Gastown is about a 7-minute walk, the Convention Centre is practically next door, Coal Harbour is around 20 minutes away on foot, and you can reach Stanley Park in about the same time. It's a great home base for exploring Vancouver without constantly relying on taxis or public transit. The hotel itself, though, feels like it never quite left the '90s. That's not necessarily a bad thing, but it's noticeable. The architecture, public spaces, and guest rooms all have that distinctly 1990s luxury hotel feel. The rooms are spacious and comfortable, with the basics covered: complimentary bottled water, a coffee maker, and a mini fridge. If you can, book a room facing the harbor. The views are spectacular. Between the cruise ships, seaplanes taking off and the mountains in the background, it's one of those views you never really get tired of. The only downside is that the rooms are ready for a refresh. The furnishings and finishes feel dated, and while everything is well maintained, the hotel could benefit from some modernization. Service was consistently friendly and welcoming throughout the stay. Overall, the Pan Pacific's biggest asset is its location. For cruise passengers especially, it's about as convenient as a hotel can be. Pair that with beautiful harbor views and solid service and it's an easy recommendation, even if the decor is showing its age.

Wonderful Special occasion stay at Pan Pacific. Corner suite had the stunning views of both water…read moreand city. I spent hours watching sunrise, bathing with views, and just in awe out of the window. The room was also spacious and clean Top tier service. Hair wash and body soap products affixed to wall. In room safe, ironing board, coffee maker, cups and utensils. Comfy bedding. Valet was very quick and nice. Will not forget our special anniversary here. Tip: walkable (uphill) to Robson street and great area for people watching but gets very quiet at 8-9pm.

After a 36hr journey with Air France, I finally landed in Vancouver just to find out that my bags…read morewere left in Paris... I was so disappointed and frustrated. I inquired with the ground staff and they pointed me to the CDS booth that's at the YVR airport. I was ready to make a big fuss but ended up leaving with a big smile because the staff there were so sweet and validated my frustrations. They assured me that as long as Air France gets the bags to them, they will make sure to deliver it to me the same day. They also gave me water and calmed me down, it was very sweet. Best part, next day at 3:00pm my bags were delivered at my doorstep just like they promised! If your bags are ever delayed and you have to go through CDS, I would recommend stopping by their office at the airport and personally talking to them! They are super helpful!

Keep deleting the truth and I'll keep posting it back…read more So I would like to talk about the working environment at this place. Worker by the name - Kiana "So I was working here for a short time and what I experienced here was extremely surprising what goes on in the background in this work environment. Kiana would answer the calls and out of frustration of the phone calls she would put phone on mute and vent out " I want to kill this guy". I was actually super shocked when I heard this, but I was new so I had no right in saying anything because I needed the job. There's workers that would come into the office room and out loud they would be saying "N***A"( the an word ) even that I was extremely shocked in hearing and keep in mind Kiana is a manager and no action was made from that comment by the worker... keep in mind the N word comment was said multiple times. If she lies about this then hook her up to a lie detector test and have her prove her innocence. I'm sorry, but this hurt me enough for me to come on here and let everyone know. This company works in frustration. So even after all this they let me go because I spoke about what happened during the Olympics in Paris. So they literally fired me because I spoke about what I saw on tv with an air Canada worker and what's hilarious is the Air Canada worker was agreeing with me. Literally all we talked about was how they had drag queens dancing on the table and mocking the religion ( the last supper ) I didn't not attack them in any way when speaking solely only spoke what I witnessed on tv and how I thought it was wrong to mock religion. All that was said. So it's wild to me that I got let for that reason, but they allow racial comments in the work environment and even to a point to vent saying you "want to kill this guy"... I was let go because zero tolerance. Why is there no zero tolerance for the others? I'm confused. Especially when my situation was a 2/10 the most while there's racial profanity being said at work. Makes total sense... I will be slowly reporting to HR about this. Thanks to the people who comforted me CDS. Which is no one. Mr. Christopher was totally aware of the situations as well and he himself took. No action

Make sure to bring a towel and flip-flops if you're planning to take a shower. Also bring shampoo…read moreand soap, considering their version looks like it would contain sulfites. The bathrooms have a lot of toilet tissue on the floors and they have signs that ask them to be notified if it's not clean but I didn't have time to wait. I didn't take a shower because there wasn't a lot of space to put my stuff down in a clean area. The bathrooms are shared, but they do have a really great mirror to put on make up. Extremely cramped living quarters with very little space to put luggage down. They require you to buy a lock for $8.95 if you want to stow valuables and it's a big bulky lock, that's heavy and you probably don't want to buy (wish they would rent the locks because I have no other use for this bulky thing). The worst part is the stairs... It would be a great work out, except that it's super annoying when you have heavy luggage to carry upstairs multiple flights of floors. There is no elevator, there is no AC, you better arrive tired because it's pretty loud at night. This hostel is 3 stars imo but I gave them an extra star because their staff is super friendly, it's a good location, their breakfast is convenient (fresh bagels with fruits and vegetables), and Vancouver needs more budget-friendly options.

I went there today to check it out because we never know if the photos make justice to the actual…read moreplace, especially when the location is shady like it is in Ocean Beach. I'm a very calm, sweet and good looking young woman and I'm not going to be humble about it. There was no reason for that bald male receptionist to be that rude to me given all the sketchy ppl that usually go to Ocean Beach. If you're a nice female customer, I would look for a safer location, and would never put your safety at risk on that place. The customer that was there was looking at me like he wanted to apologize for the receptionist's rudeness. It was really bad. I understand that ppl are not allowed inside to see the place for safety issues, but there are way kinder ways of saying it to a potential future customer. I can't stand when people in low paid jobs act like they have power (small power) and decide to be rude to kind people like me, and they do that with a big and ugly gummy smile on their faces. It's so petty!

This international airport was HUGE and spread out but Beautiful!! Clean. Lots of restaurants and…read moreshops. Clean bathrooms and seating areas. Lots of seating areas which were spread out, so it never seemed to be overwhelming. My one complaint is that their filtered water stations were weak. The water just kind of dribbles out. Airport Personnel were very friendly and accommodating. But be warned: you could literally walk miles just to get to your Gate. Wear comfy shoes! lol

Big. Clean. Efficient. That the whole review. I'm kidding, but it could be. For many, myself…read moreincluded Vancouver international was my introduction to Canada...atleast since childhood. After navigating the maze to customs (typical), while absorbing a bit of the cultureI arrived to a surprisingly calm, low stress process to baggage. I walked right up to a customs kiosk, chose my preferred language, answered the typical questions, snapped a pic and received a slip of paper. That paper went to an officer and I was on my way. No fuzz, no language barriers, no targeted "intimidation intending"!interrogation, no stare downs...can you tell I've recently been to Germany? Just peace, and honesty, it looked to be that way for most everyone who passed through. Our return trip to Houston I was reminded that as a country, we've pissed Canada off. My husband was randomly selected for additional screening...okay, but then my bag was super searched. The same one with the same items I've carried to 6+ other countries in the last couple of years

Once again I had a first class experience at this splendid boutique hotel in the heart of the city…read more My room was spotless. Breakfast was yummy and served by a smiling young lady. Doorman Brent was smiling too; as he helped me lug a tonne of luggage around. GM Jeremy is always lurking just behind the scenes, making sure that everything is just so. Really, I can't say enough about this wonderful little hotel. If you can get in, do. In the last year I've been to 29 countries and this hotel takes the cake.

Fantastic hotel with fantastic staff that are very nice, friendly and attentive to you. The hotel…read moreis right on the corner so very convenient and close or walking distance to the station, gastown and not far from Chinatown. Plus other close by restaurants, bars, shops and market. The room is spacious, clean and very is functional. The parking garage is abit tricky since you have to get a remote from the hotel and parking within next door building and once you check out, they will have a staff open the door for you to get into the garage. They do have bakery, restaurant and a bar (I think) and we had breakfast there and it was great with also great service. Overall we had a wonderful, peaceful and enjoyable stay here. Will come back and stay here when I'm in town for sure.

I am a lifetime member of Hostelling International and have stayed at many hostels across the U.S…read more and Canada. This was my first visit to Vancouver, so it only seemed natural to check out one of the HI locations. I only stayed a couple of nights, but had a pretty good experience overall. Here are some comments: 1. The best thing about my room was the great bed and comforter. Hands down, this may have been the best hostel comforter I've ever experienced, and everyone else who has stayed there knows exactly what I am talking about. 2. The four-bed room is ideal for travelers and I liked the in-room sink and lockers. It is super convenient with the bathrooms and showers down the hall. 3. The WiFi is HORRIBLE. The only place where the signal is strong is the reception area on the first floor. Otherwise, you are basically playing Russian roulette with the signal strength, and areas where it should be strong like the tables near the kitchen are actually weak. 4. I also understand that elevators are not always necessary, but the stairways from the 2nd floor up are small and really difficult if you have a suitcase or god forbid, more than one. 5. I was always gone early in the mornings so never took advantage of the free breakfast, but the kitchen area was well stocked and clean, and the large fridge made it easy to store your own food. 6. Lastly, this hostel is conveniently located near tons of good restaurants, clubs, and bars, but when it is full of drunk people, it's not so much fun if you are not the partying type ... or over 30.

Hostelling International (HI) has a solid reputation in the hostel industry. I was a fan of several…read moreHI hostels in the US, so I recently booked HI again, this time in downtown Vancouver for one night. It is directly across the street from the SameSun Backpacker Lodge. Both hostels are popular amongst travelers because of their desirable location - in close proximity to Granville Street's nightlife district, Robson Street's shopping area, and only a 2 mile drive to Stanley Park. The nearest SkyTrain station is only a 5 minute walk away. A week prior to arrival, I reserved a two bed dorm on hostelworld.com, but when I checked in late at night, the confused receptionist assigned me to a four bed dorm. Their reservation system appeared to be useless and disorganized. It was probably first come first serve and my "reserved" two bed room was already taken. Bad impression, but at least the four bed room is a bit cheaper ($37 vs. $45). There were four co-ed floors of bedrooms. I was fortunate to be assigned to the least noisy region - fourth floor facing away from Granville Street. My room was equipped with an individual locker, sink, closet for storage, and 2 sets of bunk beds. You can turn on the A/C but it is extremely noisy. The ambiance was basic like a motel or dorm room, but most important to me, the bed was more comfortable than the one at St. Clair Hostel. I was able to sleep for 7 hours interrupted. One interesting aspect is that restroom access requires a keycard to be swiped before entering, just like a dorm. The shower inside was clean and functional. WIFI is fair, not good enough for a Facetime call but OK for checking email. The WIFI password is ridiculously long. HI-Vancouver Central is a hostel that I would recommend for anyone staying in Vancouver on a budget, and is simply looking for a comfortable night of sleep plus a place to shower. Why stay at a hotel and pay over $100 per night when you'll be traveling and sightseeing most of the day? Book this hostel instead, and save your money to spend on food or souvenirs in Vancouver. If you're young and into the nightlife scene, the hostel is only 1 to 2 blocks away from dozens of popular clubs and bars.

This is my second time staying here and it has become our go-to place to stay in Vancouver. The…read morelocation is great, right across from the BC Place & the Terry Fox Statue, and many walkable shops and restaurants. We didn't know they had a rooftop sitting area, laundry room, gym, & a hot tub!! We stumbled upon it when we looked for the gym and were pleasantly surprised. I booked a Corner King room and my windows looked right out to the BC Place, we kept the windows open at night and enjoyed the view while we were falling asleep. We wished we could've stayed for breakfast but had a super early flight the next day. 10/10 would recommend.

BEWARE. DO NOT STAY HERE…read more This was, without question, the worst Hampton Inn/Hilton experience I have ever had. I wish I had seen the reviews from Rosa C. and Matt R. before booking. From the moment I arrived, the staff was rude, dismissive, and completely unprofessional. Their treatment was so poor that I immediately asked for a refund and requested to check out. Instead of addressing my concerns, they ignored me, gave me the runaround, and eventually went into their office and closed the door. As a Hilton Diamond member who has stayed at countless Hilton properties, I have never experienced this level of indifference toward a guest or such a lack of basic customer service. This property is an embarrassment to the Hilton and Hampton Inn brands. Save yourself the frustration and book somewhere else.

I wanted to experience taking Amtrak to cross the border so I booked Amtrak Cascade going from…read moreVancouver to Seattle at 4:45pm train. The check in counter didn't open until 3:30 pm. Once the counter opened, we were instructed to line up based on seat types: business or coach. Going through the custom was quick and easy. Though they don't stamp anymore, the agent was very nice to stamp it for us since it was my daughter first time out of the country and re-entry. The train ride will last for 4 hrs and 25 mins. We got food from Ekki Sushi so we could eat dinner on the train.

This station left a bit to be desired. I was taking the bus back to Seattle, and basically walked…read morein and was pointed to a bus area outside. Kind of had to figure it out myself. It recommended coming an hour early and I am very glad I didn't listen. I came 15 min early and was put on an overflow but with only 10 people on it, while the other bus was completely full. I wouldn't say to arrive late but...they didn't even let people get on until 20 min before, so if you aren't a fan of outdoor lines, just do what feels best. The staff did a great job of loading our luggage for us and managed passport checks efficiently. Station itself wasn't the best. No food or beverages other than vending machines and the bathrooms were just okay. Not many amenities or nice places to sit. I would take this bus again, but would limit my time in the station itself.

I had stopped here to purchase a mailing tube so that the posters and prints that I bought at the…read moreVancouver Art Museum would survive the next four plane flights before I can get them home and safe. It's a small shop but they have full mailing and posting services including boxes and packing materials and envelopes. A full-size copier, too. Mailboxes. Printing services. The gent who helped me was very kind. I did buy the mailing tube from him, but I also got some rubbish cardboard to hold a flat print safe in my backpack. Sharp scissors let me cut the cardboard to fit. Super helpful!

UPS delivery is always a pain in my ass…read more They give a 10 hour window of time as to when they will come by. They ring the buzzer (which rings 3 times ) then just as you are about to pick it up....it stops , and away goes UPS.... I was eagerly waiting with my UPS tracking screen on and my paranoia vision TV Security channel on. Nothing ... I had called UPS to ask that they send a message to the driver, that if there was no response to the buzzer, to please call me. I would go down. Imagine my surprise, when after wasting my entire day waiting around- that the status had changed online to Delivery Attempt - No answer! They had not even tried to ring buzzer or call me. I was not happy. I called to ask that they drop it off at The UPS store. They did! I called and asked if I could come pick it up (yes before 6 pm) I arrive, barely had to wait, my package was given to me after I showed ID, I signed and was on my way home with my new Fredrick's of Hollywood Lingerie! How easy was that ???