If I could do a zero I would My mom has had nothing but…read morepoor care for the last 5 months due to the fact Kaiser is cheap and looks for the cheapest facility to put your loved ones in I know this from the case manager, they do not care about there health care at all my mom has been in 6 different facilitys and each time she starts over with care because staff is incompetent and lazy. My mom has almost died under there care we had to call 911 ourselves or my mom would have died. The doctor who decides patients outcomes should actually go to facility and see patients personally instead of reading a report and deciding there fate, Very disappointed in Kaiser so glad they are not my insurance company if they are yours I suggest you change or take a chance of dying under there care!

I had *the worst* customer service experience with the woman at the front desk in the behavioral…read morehealth department. She clearly lacks the proper training and temperament to deal with people experiencing mental health crises and distress. Working in mental health is not an easy job; a person needs a certain amount of empathy and patience to be effective at it, and this woman had none. I have honestly never felt less valued as a "customer" at a more vulnerable time of life as needing a mental health doctor. As a result, this employee is causing further distress for patients with her unprofessionalism. This is a serious matter. All people are wanting is get an appointment to see a doctor. It's not a lot to ask for. Shame on you Kaiser, for keeping employees like this on your payroll.

bare bones treatment that you have to wait for. i'm a healthcare provider and musician cursed by an…read moreacute finger injury, for which they made me wait 6 days and put my professional life on hold despite multiple phone calls trying to get in. once i made it through nearly 1 week waiting, i drove 1.5 hours to the crappiest commuter wasteland in our state (lafayette/erie) only to be treated like a number. i can buy better splints on amazon, and they reordered x-rays that were already done. kaiser x-ray techs don't bother using the lead blanket because why? bargain basement care. i passed out from the pain of the exam and splinting procedure and received no anti-inflammatories, no discharge instructions, and nothing but a baggie with 6 splints haphazardly cut from a padded metal strip. there isn't a kaiser hospital in colorado, people, how is this is even a thing? kaiser doctors and nurses are some of the highest paid in the country, yet they provide delayed care that is restricted to certain geographical areas. it is truly the worst healthcare you can get in colorado; people would be better off ditching their kaiser insurance and going cash pay on discount literally anywhere else. and if you get sick on an extended stay out of state, you are completely f*cked. i always find it sad/odd that kaiser employees are some of the most frequently striking employees in the country while receiving higher pay and better benefits than their counterparts who work at safety net, teaching, and religious hospitals. the salary of kaiser's CEO would afford the construction of an entire new facility here. consider that a large number of the positive Google reviews are generative AI and pay-for-say scrollers.

Worse experience ever this place should need more respect and more support!…read more If you are late they ask you to make a new one even though you need it immediately. People are not friendly and they don't take care of you good. Waste of money and time.

With all things considered, the parking here is still crappy. With this cold blast that's sweeping…read moreonto us, you can definitely get frost bitten due to the parking here. I personally dread coming here just for this situation. Other than that, it's not bad of a visit.

I spent two hours and thirty six minutes waiting to pick up my prescription. There was absolutely…read morenothing to entertain myself with like a tv or colouring book, etc. additionally the lights were extremely bright and headache inducing. I had to leave abruptly to catch my family practice doctor on their lunch break to have them per scribe me a prescription for migraines. As of this moment I am sitting in a scratchy green chair waiting for my name to be called. I'm stuck in a viscous cycle. It feels as though I may never see my family again.

Hmmm. Shocker. 2.5/5 star average…read more The other reviewers are correct. The people do not want to be there. They look miserable. I had experienced what I perceived to be discrimination at this pharmacy in the past. I understand, Andre, as the supposed "manager" needs to take claims like mine seriously. He made me cry as I am a very sensitive anxious person and the follow up was WORSE than the actual discrimination itself. He was NOT discreet, he used a tone of voice and behavior that was domineering/aggressive and he embarrassed me in front of the other customers. I am actually, quite perplexed at the moment. I would have thought as a person of color himself, he would have more empathy with my experience. I know what I experienced. I know the looks I got. I stand by my comments. He did not use discretion, intimidated me and made me, the FUCKING victim feel like I was the perpetrator of a CRIME. I used to like him. I truly find myself disgusted by the follow up. I dont care how bad of a day youre having. I have worked in customer service many, many years. You dont approach a follow up with such hostility and lack of empathy. What sound manager approaches the alleged victim of discrimination in such a threatening and hostile manner. HE could tell I was uncomfortable and he kept pressing. I guess some people just snap after all the negative energy - I get it. The staff there seem miserable and I am in disbelief with how I was treated. Andre used possessive language and harbored the demeanor of a militant cop on a power trip. you DO NOT treat your customers like this. Un-FUCK-ing believable. I had more self control than he did. and hes like, 20 to 25 years my senior. I could and would be a better manager and understand you dont use hostile conduct like he did with such a sensitive issue/grievance as mine. As a manager, I would have been far more discreet and approachable. Yes, we are human and fallible - Andre CLEARLY did not act like a manager today. I empathize though. After working in an environment permeated with negativity and becomes the breeding grounds for a cesspool of toxic human interaction, I understand. I am far younger than him and know better. look at your negative reviews and shitty ratings and do some self reflection, man. Jesus christ.

I've always gotten good care at Kaiser. Most of my care has been at the Rock Creek office, but a…read morefew years ago my optometrist (Dr. Joel Winter) moved here, and I followed him. Dr. Winter is very methodical and careful, and always gives my retinas a thorough examination because I had tears in them way back in 2016. I have a lot of confidence in his work. The facility is more cozy than Rock Creek and easier to get to and get around in, although they only have a few specialties here. My wife's optometrist (Dr. Shealeen Panetta) is also here, so we visit the facility fairly frequently. The facility just finished a long remodel, which was messy, but it's all finished now and looks good.

Hearing Department has shorter hours with breaks during day than the general hours for the clinic,…read moreso check before going! The 5+ hearing doctors here are fantastic, though!

I have a minor stroke and it took hrs. to get in with the hospital we were recommended to go to…read more They also suggested other follow ups and it is taking weeks to get additional appointments. We make additional appointments which they continue to reschedule. For older people the scheduled is extremely upsetting. Kaiser wants new customers but doesn't have the doctors to cover the people they now have!

So I took off work to accompany my wife for her doctors appointment. Getting checked for her…read moreneuropathy problems. 15 minutes with the doctor and he sends us downstairs to the laboratory for a blood draw. 2 hours we waited. We watched numerous people leave after an hour wait. We stuck it out and finally got attended to after a 3 hour wait. Absolutely ridiculous. Never again will we go to this location. I lost out on a days pay for this? Who's gonna reimburse us for this nonsense? Yet they charge a pretty penny. Get it together Kaiser.

With all things considering, I'm glad I was able to get in to see a provider on a holiday weekend…read more Not painful and it was quick and to the point.

I have been to this hospital several times and I call it the Hilton of hospitals! They are very…read moreattentive and professional. Never have to wait long. Doctors are spot on with a diagnosis! This time I had a seizure while still in triage and they found a brain bleed. I was admitted and I can't say enough about the way that I was treated d my stay, wonderful! And the food is not your typical hospital food. It's fabulous! I would not go any place else!!

Dropping off a lab sample - directed to main check-in which had no one at the desk. Then directed…read moreto Imaging which again had no one at the desk. Observed many reception desks without anyone stationed there. You'd think with cost of hospitals these days they could afford to pay for receptionists to be at a desk.

I recently was hired by Cameron to replace a water heater. I successfully completed the job with no…read moreissues. However I received a 1 star review from Cameron stating that I overcharged for the job that was only supposed to take 3 hours. I communicated with Cameron stating that it would be difficult due to the location, also stated that I would have to alter the connections since it wasn't the same size of heater. He agreed to go along with the job, knowing it wasn't your average water heater swap out. This hasty review has already damaged the reputation of my business and my ability to receive leads.

I originally came here seeking weight loss treatments, I got great results and at my follow up I…read moredecided to ask the doctor about some neck pain I had been experiencing as well. The doctor was very thorough and even took x rays of my neck prior to the adjustment . It's been week since I was in and my neck has felt remarkably better. I suffered with migraines for years and this might be the first full week I've gone without one. I have my follow up Friday to ensure everything has stayed in place but so far I am feeling much better!!!

We came to update our yearly mammogram. We are dressed to do imaging, no need to change into gown…read more We were seen expeditiously, nurse helped mee position myself to get best imaging possible of breasts. It is clean, quick and took us probably 15 min. I've done this in past and it would take lengthy amounts of time, with waiting room full of women, but none of it occurred this time around. Thank goodness!

I had cervical spine surgery last week at this hospital. This is the most efficient and quality of…read morecare is outstanding!!! Surgery went great then I had a blood clot form in my neck where I had surgery. The response time from the nurse to the doctors to the anesthesiologist and my surgeon was so quick and I was in the best quality of care I've ever had. This is the only hospital now for me and my wife. What a great experience!! Highly recommended for quality of care!!!

I have been going here for over 12 years now. While all doctors' office have some issues, the…read morepractice as a whole has been great for my family. The receptionists are always quick and helpful and I appreciate most of the doctors we've seen over the years. My only exception is that one doctor (no longer there) wasn't great with perimenopause care. I have an appointment with another doctor there about it. Will update after I visit if anything changes.

Today, I had an appointment with Dr. Birmingham and he addressed pains from calluses on the outer…read moreedges of my foot. He dealt with it in five minutes and informed mee there's a foot clinic that deals with calluses, nails, etc., it's recommended to be repeated every 60-62 days. We didn't address neuropathy and diabetes that I'm dealing with as well. I will wait until he's added as one of my physicians and will send him a message. He wasn't thorough, it was such a quick appointment, was like sitting down, getting up, sitting down and getting up, again. I'm not sure, if it was a good/bad experience...it was surreal. It didn't feel like an appointment, basically he had someone typing up records, no name, etc. I'll have to update my review.