If I could do a zero I would My mom has had nothing but…read morepoor care for the last 5 months due to the fact Kaiser is cheap and looks for the cheapest facility to put your loved ones in I know this from the case manager, they do not care about there health care at all my mom has been in 6 different facilitys and each time she starts over with care because staff is incompetent and lazy. My mom has almost died under there care we had to call 911 ourselves or my mom would have died. The doctor who decides patients outcomes should actually go to facility and see patients personally instead of reading a report and deciding there fate, Very disappointed in Kaiser so glad they are not my insurance company if they are yours I suggest you change or take a chance of dying under there care!

I had *the worst* customer service experience with the woman at the front desk in the behavioral…read morehealth department. She clearly lacks the proper training and temperament to deal with people experiencing mental health crises and distress. Working in mental health is not an easy job; a person needs a certain amount of empathy and patience to be effective at it, and this woman had none. I have honestly never felt less valued as a "customer" at a more vulnerable time of life as needing a mental health doctor. As a result, this employee is causing further distress for patients with her unprofessionalism. This is a serious matter. All people are wanting is get an appointment to see a doctor. It's not a lot to ask for. Shame on you Kaiser, for keeping employees like this on your payroll.

First time at this location was impressed with the landscape the building shares with the hospital…read morevery beautiful. There is currently construction so it was different runds into water fountains and areas for water to teavel and i was able to cross. I ended hitting alot of dead ends so to speak and decided the parking lot would be best. Their were alot of greenery and places to sit and different types of terrain it was simply beautiful. I checked in and before I got to the area they were calling my name to come back. Safe was friendly, interactive and were effective.

Worse experience ever this place should need more respect and more support!…read more If you are late they ask you to make a new one even though you need it immediately. People are not friendly and they don't take care of you good. Waste of money and time.

With all things considered, the parking here is still crappy. With this cold blast that's sweeping…read moreonto us, you can definitely get frost bitten due to the parking here. I personally dread coming here just for this situation. Other than that, it's not bad of a visit.

I spent two hours and thirty six minutes waiting to pick up my prescription. There was absolutely…read morenothing to entertain myself with like a tv or colouring book, etc. additionally the lights were extremely bright and headache inducing. I had to leave abruptly to catch my family practice doctor on their lunch break to have them per scribe me a prescription for migraines. As of this moment I am sitting in a scratchy green chair waiting for my name to be called. I'm stuck in a viscous cycle. It feels as though I may never see my family again.

I've always gotten good care at Kaiser. Most of my care has been at the Rock Creek office, but a…read morefew years ago my optometrist (Dr. Joel Winter) moved here, and I followed him. Dr. Winter is very methodical and careful, and always gives my retinas a thorough examination because I had tears in them way back in 2016. I have a lot of confidence in his work. The facility is more cozy than Rock Creek and easier to get to and get around in, although they only have a few specialties here. My wife's optometrist (Dr. Shealeen Panetta) is also here, so we visit the facility fairly frequently. The facility just finished a long remodel, which was messy, but it's all finished now and looks good.

My plan has a $20 doctor and $75 for a specialist. I went to see a Physical Therapist (Kaiser in…read morenetwork AT Kaiser) who I only went to after being recommended by the MD. The PT charged me with 2 different codes for the same appointment totaling $325~~~~~!!!! WTAF!~ If you Google average PT cost it is $150! AND why is a PT NOT A SPECIALIST?? This should be a $75 appointment!!! And at MOST a $150 appointment. WTAF Kaiser, aren't you supposed to be negotiating rates so I don't get screwed by 2x billing. I WOULD NEVER PAY $350 for a useless PT appointment where I was told to stretch my arms, given a $1 plastic band and a sheet of paper with stretches. FOR $350?????? WTAF Kaiser. You suck!

drove an hour to get here, was 10 minutes late to an MRI that took me months to schedule and was…read moremarked as a no-show before i even checked in. lady behind the counter (the one with overdone eyebrows) was extremely rude, unpleasant, and unhelpful when it came to rescheduling an appointment

Hearing Department has shorter hours with breaks during day than the general hours for the clinic,…read moreso check before going! The 5+ hearing doctors here are fantastic, though!

So I took off work to accompany my wife for her doctors appointment. Getting checked for her…read moreneuropathy problems. 15 minutes with the doctor and he sends us downstairs to the laboratory for a blood draw. 2 hours we waited. We watched numerous people leave after an hour wait. We stuck it out and finally got attended to after a 3 hour wait. Absolutely ridiculous. Never again will we go to this location. I lost out on a days pay for this? Who's gonna reimburse us for this nonsense? Yet they charge a pretty penny. Get it together Kaiser.

With all things considering, I'm glad I was able to get in to see a provider on a holiday weekend…read more Not painful and it was quick and to the point.

So - we ended up in the ER with my husband in extreme pain. They had a laid out and moved towards…read morediagnosing and resolving his Issue. It took a bit to get in to the back - but you have to Triage in a hospital. The staff was awesome. Went above and beyond to help us. When it became apparent that they could not resolve it - they brought in a specialist. Dr Isabelle Audet was amazing. They got his surgery done early in this morning. So. I was so happy with everyone. Thank you .

I was admitted to GS on a 72 hour suicide thing after expressing to family that I was in a bad…read moreplace from a mental health standing. While I Good Samaritan, knowing I was there for a mental health crisis, they shackled me to a bed and physically assaulted me. I was completely restrained and attack for attempting to use the bathroom. I was restrained and physically assaulted by hospital security and staff. I look forward to the video being released from my assault whole 100% completed restrained, These "security" personal LOVED abusing me. It was all over there face and they smiled and mocked me, I was there for suicidal thoughts and they tortured me for merely trying to use the restroom. I look forward to all the attorneys that reach out To me as I have a story to tell And the photos and video evidence to collaborate my accounts. I was having suicidal thoughts and Good Samaritan hospital shackled me to a bed and beat me! They have no Idea the cyber world that's ready to come at them. Kudos For me Being an autistic cyber security savant, I will crush you For beating me. This is all tagged by CNN, MSNBC, and even Fox News. You're fucked for assaulting me. I even got a personal email From Anderson 360 with Anderson Cooper and CNN. You have no right to abuse people Dealing with a mental heath crisis, I guess I'll see your sad for an excuse PR person on the media trying to throw MeUnder The bus. Video doesn't lie, These people beat on me!

I originally came here seeking weight loss treatments, I got great results and at my follow up I…read moredecided to ask the doctor about some neck pain I had been experiencing as well. The doctor was very thorough and even took x rays of my neck prior to the adjustment . It's been week since I was in and my neck has felt remarkably better. I suffered with migraines for years and this might be the first full week I've gone without one. I have my follow up Friday to ensure everything has stayed in place but so far I am feeling much better!!!

Many Thanks to Dr. Hall. I am on the way to recovery. I…read morecan't say enough good things about Discover Health Chiropractic. Their name is their creed. They are so much more than just a quicky chiropractic adjustment. They promote a healthy easy to do lifestyle adjustment. You will feel better. Pretty much guaranteed. Dr. Hall's goal is to help you get better and maintain it. Not to keep you as a patient forever.

My son and daughter in law had a wonderful experience delivering a baby here. I arrived after the…read moredelivery but all parts of the hospital worked in unison to make a difficult delivery successful in all aspects. We would highly recommend this hospital for a terrific labor experience.

We came to update our yearly mammogram. We are dressed to do imaging, no need to change into gown…read more We were seen expeditiously, nurse helped mee position myself to get best imaging possible of breasts. It is clean, quick and took us probably 15 min. I've done this in past and it would take lengthy amounts of time, with waiting room full of women, but none of it occurred this time around. Thank goodness!

I have been going here for over 12 years now. While all doctors' office have some issues, the…read morepractice as a whole has been great for my family. The receptionists are always quick and helpful and I appreciate most of the doctors we've seen over the years. My only exception is that one doctor (no longer there) wasn't great with perimenopause care. I have an appointment with another doctor there about it. Will update after I visit if anything changes.

Worst place don't go here. Their scheduling app is sub par. It works but they choose when it's…read moreused. They are confrontational, they hold you to different standards than they hold themselves. You can't be late but they can be completely unorganized. They don't do what they say and when you ask them they tell you they had a bunch of people to talk to and you're SOL. a lot of entitlement