The Pickering branch is fantastic. They have looked after my Mother's accounts for years. She very…read morerecently passed away and they have been incredibly helpful with my Executor duties. So much so, that I have opened an account with this branch even though I don't live in Pickering. Special thanks to Mike Kombargi who knows his stuff and never makes me feel small even if it feels like I'm asking the simplest questions. They are 5 star all the way.

I feel as though I should give kudos when kudos are due, and they are this time... I just deposited…read moresome cheques this week... AND THEY DIDN'T HOLD THEM THIS TIME!!! WOOHOO!!! Thank you.

I have been to this location a few times. I tend to go through the drive-thru to do my banking when…read moreI am in Ajax. The drive-thru is circular and has probably been there for years. Still, I have never had any problems accessing it. I have yet to see it down for technological issues. (42)

Because so many people were banking here today I didn't take any photos since I felt weird about it…read morelol. This is my first real interaction with Scotia. Aside from really nice textured debit cards (seriously mine has this nice matte finish to it), their branches are pretty comfortable. When you enter this branch there are 3 ABMs to the right hand side. They are separated by plexiglass due to Covid. The inside of the branch is pretty standard and they have chairs for you near the front while you wait.

Okay. It's a bank. But it's different than most banks I've used due to the extra high level of…read moreservice and friendliness. The staff is always cheerful and helpful, even when it's busy or one of them is dealing with a difficult client. Had my account at another Scotia, where the service was fine, but ended up continually using this one. Finally transferred my account because of the service.

After opening a account online they put a block on my account and want me to drive 5 hours to be…read moreable to check my ID. Doesn't have a way for you to I'd yourself they trick you in to deposit money and lock you account to not give you the bonus .don't open a account here you gonna regret it.

Terrible customer service. Long wait times…read more Avoid at all cost. Staff beyond rude to customers. Staff berated customer for all in the bank to hear.

One should never judge a branch by how it looks from its exterior. This one is such an example…read more I needed a CIBC to make a deposit. I saw this one, which is next to a Starbucks drive-thru that I used to frequent. This CIBC was on my way home. I pulled in and parked off to the side. I had never stepped foot into it until yesterday. It looks dated and tiny when you look at it staring at its main entrance. However, I was walking towards it from the left side and it is massive. I was thrilled to see a grand total of four ATMs when I first walked in. One was specifically lower to accommodate those in wheelchairs. Nice! All four can handle envelope-free deposits. I made my cash deposit. The machine counted my cash correctly and my deposit was done. I didn't ask for a printout of my balance. This branch is clean. I like the branch's commitment to reduce envelopes and paper. There is plenty of parking here. It's a decent branch with more ATMs than I had expected. (370)

The people at this branch seem to put every roadblack possible in your way to opening a business…read moreaccount. Better off to deal with any other big bank.