This is good place to go if you bank with CIBC. The people are friendly and place is clean and new…read more However, please note they have moved to new location.

Amazing staff and friendly. Practice proper covid restrictions. Do t have to wait that long.read more

They provide parking only For RBC customers. So you won't…read moreworry about can not find a spot!

line was out the door. automated machines temporarily not working and they had 3 tellers that just…read moredidn't move! 26 minutes in line with ONLY 5 people ahead of me. !!!! Management should have stepped in to help. I hate this branch.

I have their points VISA card. I ordered a product that was sent to the wrong address. I had sent…read moreseveral emails before they sent the product to have them correct my address on their system and they were unable to update their system. So they advised me to order the product anyway and they would send it directly to me Instead. Long story Short, after several more emails, they delivered it to the wrong address. Now they claim I received it and refuse to remedy the situation or recognize their mistakes. Very poor service and attitude.

Best branch ever! The staff are so caring and sweet!…read morethey always wanting to give back more to the community and help others which is exactly what a credit union is about!

Needed fast access to a Green Machine and this Pacific Mall location was the closest…read more This branch had 4 Green Machines and I was in and out quickly. The lineup for counter service seemed to move along quickly as their were enough Customer Service Representatives to keep clients happy. I've been a TD Bank client for decades and still happy with their overall performance.

I have an RESP with TD - I can't withdraw money from it! It has been almost 6 weeks. I was told…read morethat all the forms were in order and it would be 3 days to process. My kids can't pay their tuition. This happens almost every time I try to withdraw funds from my RESP. I usually have to invest 10-12 hours of time on hold, even pre-pandemic. Terrible company to work with, I wish I had never trusted TD with my money. Now I can't get access to it anymore.

This is one of the few non-airport moneychangers that's open on Sundays. I saved about 2.4% & $6.20…read morecompared to changing my money at the airport (there is still a fixed commission per transaction). Service was pretty good

This Calforex location used to be a booth, but is now a full-blown store. I have been to another…read moreCalforex location in downtown Toronto, so I knew what to expect. They had the amount of Euros that I was looking to purchase and the rate was really good. There was only a slightly higher than 2% premium on top of the actual exchange rates. They also charge a flat service fee of $3.75. I was in and out within minutes. For those who don't know, Calforex also has a currency buy back program. If you purchase more than C$1,000 in currency, you can come back to the same location and exchange back at the same rate that you purchased at within 30 days with the original receipt. They will buy back up to 50% of the original purchase mount at the same rate. There is no service fee on returns.

I stopped in one morning in to use their instant teller machines (strictly because there was a long…read moreline up at the drive through instant teller). Got a parking spot right out front, as the bank wasn't open yet. Went in, did my transaction to withdraw $100....bank machine gave me $40....didn't give me a receipt. As there were staff members mulling about inside the bank...I knocked on the glass security wall and over an employee came. She said that they weren't open yet. I explained to her what happened and she said that they weren't open yet and that I would have to come back. I told her that I was not leaving until the bank confirmed that only $40 was withdrawn from my account, and not the full $100. She then told me to look at my receipt....to which I responded that if I had gotten one, that would have been what I did in the first place. She then stated again that I would have to come back and I again said no....without some sort of assurance that only $40 came out of my account. She opened the glass wall wide enough for me to insert my card to pass to her.....then she passed it to one of the tellers for verification. She came back...opened the door wide enough to pass my card back to me and stated that only $40 was withdrawn from my account. I thanked her and left. Went home to verify what they said was true...which it was

Love this location for its free coin counting machine. This machine doesn't like dirty money, so…read moremake sure all your coins are clean! Once your coins are sorted the machine prints out a receipt. Take it to one of the friendly tellers and get your cash.

0 if I could. This branch has gone more downhill than a sheer cliff drop…read more My husband tried to pay our property tax bill in early February. He brought the paper bill, presented it to the teller and asked for it to be paid. They took an old roll number from a condo he sold 14 years ago and paid that instead. I called the city because I wanted to make sure my automatic withdrawals were stopped. They checked the tax account while they were at it and advised they hadn't received the branch payment. My husband goes back to the branch the following week and asks them to fix the problem and get this bill paid. This time a manager gets called in and they tell him they will take care of it, and they will be starting an investigation. I guess when $2,300 goes missing, they have to pay attention. Only, come mid April, I get an overdue tax notice telling me not only have I not paid my bill, but I also have now incurred another $21 in fees and interest. So this time, both my husband and I have to go back to this branch to get their error fixed. The "investigation" was a ticket asking the city for a refund. Why they didn't ask for the money to go from the condo he sold 14 years ago, to the property he gave them the actual bill to be paid in the first place, I have no idea. The city refused to take the money back from the wrong account as a refund. This was near the end of March. But this branch told us nothing. They said the person who entered the request doesn't work there anymore. Oh. Ok. So you have no backup, and everything they were handling goes down the drain. We were told it's our problem to deal with the city now. Take your story and hopefully the city will find your $2,300 and recognize it wasn't your fault and reverse the $21 charges too. Right after this, I get another failure from them. I try to deposit 2 government cheques to a trust account I've been in charge of for years. My name is right there on the system, I've validated the bank card the bank has issued to me, but because this teller doesn't know how it works, a different manager comes out and she doesn't know how it works either. Instead of simply asking me for my ID, which is all everyone has been doing all these years, she tells me I'm not allowed to deposit cheques into my ward's account. She goes on about endorsement. ?This person can't sign. That's why I am their statutory guardian. You want me to sign for them? No one's ever asked but that's how it would go. You have every document that was needed to open this trust account on file. But I wasn't even asked for my ID and they refused to take the deposit. They just watched me take it over to the ATM instead. I'm done with this branch if not this bank.

being the new BMO on the block im sure is not easy, from the stand point of not being overly busy…read morelike other "cemented" locations in the area. this location boasts a decent amount of parking, and really decent service in comparison to other BMO's in Toronto. I was very happy to add this location onto the yelp pages to spread the word of how nice everyone is at this location, even if I'm not happy with Bmo these days. in and out quick service makes a huge world of difference when visiting here on you're lunch hour. I also like that this location doesn't make the experience awkward with additional questions during or after the transaction. just here for my money please...and thank you. don't bother going to any other location, come to this one!

Closed my account yesterday after a decade... Worst service...best part an why the zero(one) star…read morerating. "Okay thanks for closing your account.. Bye.." Wtf pathetic