Very fast service with a professional operator. My car was on the truck and delivered with…read moreefficiency.

3D Roadside LLC damaged my car and refused to take responsibility. I originally called for a tow…read morebecause my battery had died. The driver, Robert, told my mechanic that power steering fluid had leaked all over his tow truck. My mechanic quickly confirmed this wasn't true - it was coolant from a broken engine coolant pipe. The damage was caused when Robert broke the housing on my upper radiator hose while attempting to jump my battery. My mechanic made it clear that my car could not have been driven in this condition at all, which proves the damage happened while in 3D Roadside's care. Before the tow truck touched my vehicle, the only issue was a dead battery. No fluids were leaking prior to their involvement. When I called 3D Roadside LLC to report the damage, they hung up on me and blocked my number. This company is completely unprofessional, dishonest, and takes no accountability for their actions.

total rip off car was in accident charged for towing which is understandable clean up and disposal…read morewhich we found all the items cleaned up inside on the floor of the car. Paul on the phone was rude talked down to customer . Also charged for two workers to come our and a supervisor when only two were out . and I'm sure the other vehicles insurance were charged same. (double dipping) isn't that a crime $ Don't used this service

Once again Eagle Service Center has provided excellent service on my vehicle. After a state safety…read moreinspection at ESC that required new brakes to pass my daughter heard a crunching noise after driving less than 100 miles when applying the brakes. She called to let them know what was happening and they asked her to drop it off that night and they'd take a look first thing in the morning. They found one of the brake components had a factory defect, replaced it and she was back on the road the same day. No charge for the parts or labor.

Yesterday while towing my boat, my truck broke down in a bad location. Your guys came with two…read moretrucks to rescue me. They were very knowledgeable and professional and good personalities. I had a good experience in a bad situation. Make sure your guys know how much I appreciated the good service

My trailer hitch was broken and triple AAA (which I have RV coverage on) couldn't get anyone to tow…read moreit. Fling's came out and figured out how to get it hitched and kindly showed me exactly what was wrong and were also super helpful in telling me an easier way to back in my new teardrop trailer. Something I've been struggling with. Anyway, I would highly recommend!!! I'm a new RV owner and their help was greatly appreciated!!! Jen in Downingtown

Nothing fancy, but definitely trustworthy. And that's what I value in a car place. The have worked…read morewith me to prioritize the urgency (or non-urgency) of service items, and are my go-to for routine things like oil change and inspection. I could probably have a fancy waiting room and a latte somewhere else, but I trust these guys. Heck, I can walk 2 blocks down the road to Evergreen for my latte and count it as exercise! :) Happy, loyal customer.

The woman who works the front counter and answers the phone lacks in common courtesy. Not the right…read moreperson for a customer facing job.

I can only repeat what was said in the other reviews about the Crawfords! They are the absolute…read moreBEST repair business - I would say business in general - that I have EVER dealt with! I drove in without an appointment in late August after having been rear-ended in my SUV. Coincidentally, my husband was away for a week and I had no one else to help me decide one repair shop over another and I did not want to make my husband concerned because he was on a much-deserved trip! So I was trying to navigate this on my own. Barb met me with a smile and was extremely sympathetic and understanding of my plight. She called Steve to come out and look at my car and he immediately said it should not be driven and I wasn't safe in it, so they took over as my ADVOCATES and fought all the battles on my behalf. Wow, am I ever glad I went there instead of somewhere else! They explained, briefly and completely, all my options and MOST IMPORTANTLY, all my legal rights! They are experts at how the insurance systems work and they know what they can and cannot do legally. I was completely taken care of! They got me a rental car which was delivered right to the shop and I was able to drive home from there without any problems and didn't pay a PENNY to the rental agency because they knew how to deal with the insurance company of the person who hit me. They stayed in touch with me and we worked out all the issues as time went on, even though they ended up having to keep my old car, which was declared to be totaled, on their lot for over 2 months until the insurance stuff was all figured out. The whole experience was so positive, warm, and supportive that I would recommend their business to anyone and everyone who needs them! I can't say enough about their high abilities, concern for their customers, and unstinting kindness and helpfulness! Thank you, Crawford's!!!

The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

Kenny saved my butt when my car was stuck in snow. Prompt and knew exactly what he was doing…read more Thanks Kenny. You're the best!!

The first thing I can say is it was a horrible weather day with icy conditions. My car started to…read morego up a hill and then slid backwards into the ditch into a culvert although I had triple AAA they couldn't come for 12 hours. Kenny he took the call and was there in 20+ minutes. Incredibly professional and friendly and got us out in no time. I would recommend Kenny to anyone!

I called to request service and the person on the phone was very professional and friendly. Quoted…read morea price and offered service within the hour. Driver was right on time, excellent, careful and attentive. I would definitely use them again. You pay for high quality service. No hidden fees, no hassle.

I've never used the company and officially a black tow truck from your business just trailed my…read morebumper, almost hit my car and was swerving side to side and into oncoming traffic to try and get around me going the speed limit in a very residential neighborhood with schools... good thing you're a towing company with reckless drivers like you have working for you.

I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

Short story is that I paid $160 for a diagnosis, the "Sales Adviser" (how about "service" rather…read morethan "sales") recommended something for $2k that was unnecessary - no thanks - problem not resolved, and wanted another $100 for further diagnosis - no thanks. The long story is engine misfiring, paid $160 for diagnosis. Kink in the vacuum hose (couldn't have taken too long to spot), but "Sales Advisor" recommends I also replace all ignition coils for $2k. What? Huh? Are they bad? They don't know, they only checked one of them and it was fine, but what's $2k, right? No thanks, I'll pass on that "sale". Replaced vacuum hose for another $300. But one cylinder is still misfiring. They want another $100 for further diagnosis. I expected that the $160 (not a cheap diagnosis price) would cover a full diagnosis, not a first pass diagnosis. I declined. I'd rather take my car to a place that does what is agreed upon and doesn't have a "Sales Adviser" who tries to sell me unnecessary things.