Use Tommy's they are a great crew and handled my repairs with ease. Thanks to Kevin for the extra…read moresupport. I would recommend them for your car repairs.

This post is a long-time coming. What a fantastic business! They responded immediately in December…read moreof 2025, to my anxious email about a broken drivers-side window. Gave me a loaner-car for the day while they finished my car. They were honest about costs, providing a clear diagnosis about repairs/time- frame. I highly recommend this business for any services you need and any questions you have. My score: 10 out of 10!

Great space and service. Always take care of our family…read more Trust them with both our cars for the past few years. Thank you for all your help.

Updated review: 8/20/20 Had to come on here with an update…read morebecause these guys took me in right away when my car window motor broke. They also allowed me to pay them over the phone because they saw that I had been a frequent visitor over the last couple of months, and I didn't have my credit card with me when my window broke. They definitely didn't have to do that but did--what a customer courtesy! They also gave me a water while waiting because I had just come from a long run. What more can you ask for! This is one of a handful of small businesses in the area that I actually feel comfortable at. I drive out of my way to get gas here to support them. You should come and see for yourself and hopefully do the same. These guys picked up where Tom and Nick left off--courteous, honest, and hard-working. I have already been to them numerous times for gas, oil changes, inspections, repairs--all of which were handled with care. Chris, with whom I spoken on a number of , is professional and positive, something that makes the experience of going here more pleasant. I feel strongly about people who are working hard to establish a new business in the community, and these guys are doing just that! Highly recommend!

Outstanding service at a fair price. Needed some tire work done and was completed very quickly.read more

Still happy with the service here. They let me know what services are "due" by the car maker, but…read morethere is no hard upsell pressure that you might find at a dealership. I usually drop my car off in the morning and get it by late afternoon the same day regardless of what needs to get done. Guys on the phone are pleasant and informative.

Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Thank you Boss Automotive!!!! They took very good care of my daughters car this morning. She is a…read morestudent at WCU and we live in NJ. They told her to come right in, communicated well with her and my husband via phone, offered to drive her back to her apartment or she was welcome to stay. She chose to wait it out and they even fed her! lol The pricing was fair and they were honest. They made sure she could safely drive home for Thanksgiving break. We are very grateful we have someone we can now trust. Highly recommend!

Thank you for taking great care of my son's car while he was at school in West Chester. They were…read morevery open and honest about the problem even went as far as to send me pictures so I would better understand when they called with the estimate. Top notch service.

Exceptional Service…read more I called to set up an appointment for an oil change. I was leaving the country, so i scheduled work to be done about 3 weeks away. Just in case my calendar doesnt remind me or that I forget that I even had it set up to begin with, I had asked them if they were going to give me a courtesy call or a text reminder the week of my oil change. Fast forward to returning from my vacation and they had sent me a text reminding me and to confirm my appointment for said date and time. I responded to their text and that was it, I was ready. I took my vehicle in. I was promptly seen, given an eta and left my key. I just decided to stay in the waiting area anyway because it wouldnt take that look anyway. I helped myself to their complimentary beverages in their fridge and shortly enough I received an email of all the workups my car needed and that the job is done. Note that this is just an inspection and you are not obligated to get the recommendations done immediately or with them- it is just for peace of mind. In the sheet, it lists what is immediate and a cost estimate to make it convenient for me. Whether you want the work done or not, it is up to you. I promptly paid for the oil change and I got to walk away with estimates for the next job and a completed oil change on my vehicle. Keep up the great job.

I'm so very happy and grateful for this wonderful establishment in the neighborhood. From the…read moremoment I walked in I felt super comfortable and confident that this place would take amazing care of my vehicle. My mechanic was unavailable to perform a task and these professionals stepped right in and did an excellent job! The communication, knowledge and work ethic is top notch. They perform a through courtesy inspection and the service is impeccable!! They truly go above and beyond to make sure your experience is seamless. The task at hand was a difficult one and they tackled it and had it done in a timely manner. I am very satisfied and will be returning. Thank you Justin, Jon and Sergio!! You guys rock!!

I always take my car to Saunders, and Tony and his team never disappoint! They do excellent work,…read moreare always fair, and take the time to explain what needs immediate attention versus what can wait. It's hard to find a mechanic you can trust, but these guys make it easy. Highly recommend!

I do not know much about cars and it is always tough finding a place that is reliable and will not…read moretake advantage of you because of that. I started taking my car to Saunders when I first moved to Phoenixville because of how close it is to where I live. I've been here 7 years and I wouldn't want to take it anywhere else. Tony and his team are great! They have taken my car in last minute when it wouldn't start for me and have helped me countless other times. Definitely recommend them!

Predatory "free inspection" practices. Came in for an oil change and was presented with $2,800 in…read morerecommended services, including multiple fluid flushes. The only "diagnostic" provided was a photo of the fluids on a color comparison card, no actual test results of any kind. I went home and tested the coolant and brake fluid myself. Both were perfectly fine. The brake fluid they recommended flushing had been done less than 2 years prior and was clearly documented on CARFAX, the same CARFAX they told me they use to generate recommendations. That's the problem. When I left a negative Google review, the shop called me and confirmed that services are recommended based on time, mileage, and whether they appear on CARFAX, not actual fluid condition. A color card is not a diagnostic tool. It's cover. Their process is designed to maximize recommendations, not accuracy. Nothing in it is designed to tell them a service isn't needed. If your shop is recommending fluid flushes based on mileage and a color card, find a new shop.

Inspection and maintenance done this week on my CR-V. I needed to pick the car up early and it was…read moredone in record time. The price was lower than expected. Mike, Chris and Frank are on the desk and very responsive. The service could not be better!