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    Scrub Ladies

    5.0 (1 review)
    Open Open 24 hours

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    Services - Scrub Ladies

    Deep cleaning

    Move-in or move-out cleaning

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    6 months ago

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    Shake The House Cleaning Company

    Shake The House Cleaning Company

    4.2
    (5 reviews)

    Long Story Short, you get what you pay for, I would suggest do not use these people, They did not…read moredo even an OK job after 3 visits. Then tried to make me take down my reviews with a Fake Refund offer. For more info see below. Ok, so i had left a Review a few days ago, and in Good Faith removed it per Shake the house request. But they have since decided they don't want to honor this, so Here is the Story. I Hired them to do a "Deep Clean" of my late Grandfathers home after he passed so we could sell the home. Invoice clearly states what is expected. They set a date, I paid and all seemed well. Date of Cleaning came, they were 2 hours late - Got lost? Then had to leave and come back in another 2 days to finish up ( was not told why, they just said need more time). They came back, spend 4 hours and said hey were done. I came to look at the property and found rubbish still on the ground, Base Boards not touched, Cabinets not wiped out and Cobwebs on the walls and Corners. ( They did do a great job on the 1 Fireplace I asked them to clean ) Informed them of my displeasure, and This is when Dasha ( I assume head cleaner reached out and asked for another try) I was hesitant to let them out a 3rd time but after speaking with Dasha, I decided to let them try one more time. Dasha arrived and I had mentioned I wanted the carpets shampooed, but it was not on the invoice and she said she could do that as an apology for all the trouble. once again I am told its done ( but there was one corner of the master bedroom she could not reach as she didn't have an extension cord and the home was 2 prong. :| So I arrive, there were still sticky spots on the floor, baseboards in some of the rooms looked better, but still had dust on Ceiling fans, Cabinets were not wiped out and Still had cobwebs on the wall. ( specifically in the Dining room a big one just on the wall at Eye level ) not like they missed a Corner but didn't wipe down the walls. and It looks like they may have damaged a Screen door. All of these things I have been asking them to do are part of the invoice I was provided. Spoke with Dasha, who then said She did her best and that if more time is needed it would normally be an upcharge ( I was never offered this in the 3 times they were out) and the invoice is more of a "We will try and get to these but if we run out of time may not" I said that's not what I read, At this point I say I would like a Full refund, and she states well they can refund minus the cost of expenses. We talked thru that. and it would end up being $66 refund of the $345. thats less than what was offered the first time I express my displeasure. At this point I said I would like 90% of it refunded, and Dasha switches to I need to stop communicating with her as she is a Woman and I am a Man ...? ok, They did offered to give me a "Refund" if I removed my review ( Google,Facebook, Angies list, and BBB) The Form they wanted me to sign was a bit vague, and Before I would take down my reviews I wanted it to be clear that they would be giving me a Full refund or at least the amount they would be refunding. At this point they said " We do not sign agreements with customers. We appreciate the honest reviews and your concern with removing them. " and I have not got anything back from them since. So I will be taking them to small claims court due to services not provided.

    I've utilized the services of a few companies over time and Shake the House is DEFINITELY the best…read moreto date. They genuinely care about their clients and specific needs of individuals. Sasha answers the calls and she is captivating from the moment you start talking. She knows which crew to send to meet your criteria. The cleaners are the best I've ever had in the industry and I am very picky about my home needs. I am continuing on with this company! They are prompt, friendly, professional and motivated. Thank you to Sasha and her amazing team. See you in two weeks.

    MaidPro

    MaidPro

    2.4
    (9 reviews)

    We hired MaidPro for a deep cleaning at my 85 year old mother's home because she is no longer able…read moreto clean it well. We set up cleaning at her home for a year in advance. We also hired them to do my mother-in Laws home. (Both have been cancelled now). We are extremely dissatisfied with the quality of service given. The staff had to come out two times (9 hours total) and still the work is subpar.!!! We had to check on the ladies and ask them the entire time if they had cleaned this or that. The answer was always no. Even after showing them their own 49 point checklist which MaidPro prides itself in, The cleaners refused to clean portions of the home and had no idea what a 49 point checklist was or how to complete it. "We don't have enough time to do that" or "That's not our policy" Thick dust on baseboards were not wiped, only vacuumed, leaving the dust still there, Chair legs not cleaned. Cushions not vacuumed. Couch still looked disoriented, not vacuumed or pillows fluffed. Dust on lamp shades. Window sills and baseboards not cleaned. Table legs not cleaned.refused as not part of service. Chair legs not cleaned. refused as not part of service. Fingerprints on cabinet pulls. Table bases not cleaned, refused as not part of service. Areas that had a mat on the floor were just swept around. The cleaners did not pick up any mats in any room, they just swept around it. At the 2nd cleaning, (yes, they came the next day to re-clean) the mat was picked up (by owner) but 2nd cleaner refused to sweep/mop the area because he said it had had a mat there the day before. A side table had a cloth doily on top. Both cleaners, first and second day, refused to pick up the doily and dust underneath. Said it was not their policy to do that. Who taught these people to clean? Do not hire MaidPro in Tulsa. They are lazy, argumentative and flat out will not clean anything they say they are going to clean. They waste time and are NOT thorough. I also tried to reach out to the franchise owner, Greg Ford and he never responded. Called the corporate office, was forwarded to a voicemail and they never called back.

    Avoid this cleaning service at all costs…read more I made an appointment with them through Home Advisor, so I believed that they were reputable. Someone from the company started calling a few days later, but the callback number just went to voicemail. Finally I was able to connect with Jodee, and I gave her information about my house and a credit card number. She said the service would take four hours. Two women arrived half an hour before my appointment and I left so that they could get to work. Jodee must have called a few hours later, but my phone didn't ring. I called back, but again, it went straight to voicemail. We finally connected and told me that the cleaners were leaving because it had been two hours. Then she gave me a BS story that since there were two people, they did four hours of work combined. Since I had cash for the service, I went to their office location location and gave them money. While I was at their office I realized they couldn't have locked my front door when they left, because they have to use a key. I rushed home and when I looked around I noticed that not much had been done. Then I went into the bathroom. They had pulled off a handlebar off of the shower wall. When I called to complain Jodee asked that I email pictures of the damage. A while after I emailed the pictures she left a voicemail saying they weren't responsible, because they bar looked "old." Please find a different cleaning service. MaidPro is terrible.

    Scrub Ladies - homecleaning - Updated July 2026

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