Nice sea bags store in Chatham off of main street. It is tucked away behind the Christian science reading room down a street. Cute place with tons of new pattern bags and sacks made out of old sails. You can bring in your old sails and they will trade them for a bag or you can have one made out of your own sail. Fun place. Nice employees. Kinda expensive, but it is what it is. Good quality. read more

after seeing these bags in a store downtown Michigan, I ordered my bag online as the one I wanted was not in stock in the store. we were going on vacation and I wanted a bag to carry with me on the plane. When I received the bag, it was not the one I ordered. It took more than a week for me to even get a hold of someone at customer service so I could get the bag I ordered. fast-forward eight months later and the strap on my bag is coming unraveled. Another week of emailing filling out a form and multiple phone calls to customer service to get my bag repaired. I spent $265 on a bag and the strap started falling apart before I have had it for a year. Bag has had minimal use and has been properly taken care of. Repair was free, which I honestly expected it should be at that price point and for the problems I have had with it. Company expects me to pay shipping back-and-forth so after $265 I have to pay another $30 for shipping! Before they would agree to take the bag back, I had to pre-pay for shipping plus tax. Why on earth am I paying tax on shipping? The gal on the phone told me it was only a couple of dollars but this is not the point! You're not paying tax on shipping why am I? I feel this bag should have been repaired and shipping should have been covered by the company. The bag strap fell apart, which had nothing to do with overuse or misuse. It was a defect! At this point, I either pay $30 to have the bag repaired or go without the bag. Customer service is terrible and at this point, someone should be answering the phone!. read more

I started writing a super wordy review but decided to shorten it up. All you need to know is that the merchandise is adorable, but the customer service is horrible. My mom and I were ready to buy a few things, but ended up deciding to use their website instead. Very disappointing. Save yourself the irritation and just shop on line. read more

Nice little shop that sells bags made of recycled sails from sail boats. They are very very durable. My wife has one and loves it. She's had it for eight years and "it looks like new". If she likes it, then it must be good. Check it out! read more

As nice as the merchandise is I'm not sure it's worth the rudeness you endure once entering the store. The woman working there was extremely rude to us as soon as we entered. God forbid she gets up from her counter to interact with her customers. I went in planning on purchasing 2 door mats at $50 a piece. She exchanged no pleasantries with us upon entering and when we picked up one of the items to look at it she snapped to not put any belongings down on the table. I'm not sure how we're supposed to use our hands to look at the merchandise if we can't use our hands... when I found the items I wanted I realized they were slightly different. She called across the store where we could find the match. Have some good customer service skills and get up and help us find it, there wasn't another person in the store! When we had the item we wanted and went to change it out she called out from her seat again to where it belongs. Apparently it was in the wrong spot in the pile because she then called out to where exactly in the pile to put it. When I am spending $100 I. Your store you can get up and help find the merchandise. You can say "I'll take the one you don't want and put it away for you". Instead she chose to be rude and continue to dictate to us from across the store. I wish the item I wanted was available online so I didn't have to give her a penny of my money. Unfortunately, I drove 2 hours to make this purchase so I had to bite the bullet and make the purchase. Needless to say I will never shop in this location again. read more