Although the dental hygienist Tammy is great and Dr. Patel is pleasant, the office staff is…read moreHORRIBLE!!! They are so inept at their jobs, it is sickening. On 12/16/24, I had teeth whitening done on the upper & lower arch. Even though I told them that my insurance pays for 50% of each arch, the lazy office staff did not verify my coverage, but instead has me pay in full and said they would issue a credit when the insurance paid their portion. Fast forward to March 2025, I go in for an appointment and bring them 2 letters that my insurance company has sent them asking for additional information on the whitening service that I had. PMD had never responded to the request for information!!! Now I am asked to pay for that days appointment when i should have had a credit on my account! Fast forward again to July 2025, I am scheduled for an appt on the 21st. This time I call the office prior to my appt and STILL no credit. My insurance paid them $227 which should now be a credit on my account. I am furious. I cancelled my appt and I will no longer do business with these people. I have also filed a complaint with the BBB and TSBDE! Next, it will be small claims court. It is really stupid that I have to waste time on this! BEWARE! Make them verify services with the insurance. Do not pay in full waiting for them to give you a refund!!

If I could give it 0 stars, I definitely would. They never called after I requested an appt so I…read moredecided to call to schedule after 5 days of waiting. I was then placed on hold for 10 minutes and the call ended suddenly. I called back to STILL schedule an appt and was given a date, but was placed on hold again for almost 10 minutes. Another person spoke and when I gave them the information to schedule, I was placed on hold again. This is very frustrating and I hope they get it together very soon.

I recently discovered Kirby Smiles and was blown away by the level of care and service they…read moreprovide. They are truly redefining the dental experience--transforming what is often a dreaded visit into something that feels more like a relaxing dental spa. From the moment I walked in, I was warmly greeted by the front desk team and invited to relax in a cozy waiting area complete with comfortable seating, a TV, and complimentary coffee. It was clear right away that every detail of the experience is intentional. During my first visit, Dr. Hemann took the time to really listen, ask questions, and clearly explain my diagnosis and treatment plan. Her calm and caring approach immediately put me at ease. Kirby Smiles clearly understands the common fears and pain points associated with dental visits, and they go above and beyond to make the experience as comfortable and painless as possible. My hygienist, Stacey, was amazing! She made sure I was comfortable with a blanket, a pillow, and even a selection of movies to watch during my treatment. She walked me through every step of the process and even followed up with a call the next day to check on me--something I've never experienced before. The entire team is knowledgeable, patient, and great at explaining things in a way that's easy to understand. You truly feel like they're partnering with you in your dental care. I feel so blessed to have found Kirby Smiles--and I can't recommend them highly enough.

Being a Dental Hygienist myself, I'm pretty particular who I have as a Dentist. I am SO GLAD we…read morepicked Kirby Smiles out of the numerous Dentists in Pearland. Dr. Hemann and her staff are absolutely WONDERFUL. They are all CARING, GENTLE, KNOWLEDGEABLE and FRIENDLY. Dr. Hemann did GREAT with our kids too (ages 3,5 and 6). The office is GORGEOUS (seriously, it's STUNNING) and super CLEAN (very important to me). We look forward to our dental visits because we love it here so much! Our family highly recommends Kirby Smiles!

I had an amazing experience at this dental office! The staff is incredibly friendly, welcoming, and…read moreprofessional from the moment you walk in. The dentist is very gentle during cleanings and takes the time to explain everything clearly. I really appreciate how thorough they are when it comes to recommending the best options for maintaining healthy teeth. I would highly recommend this office to anyone in the area looking for quality dental care!

The staff. The care, the Doctor herself was Amazing. The entire process was smooth and organized…read moreand they listed to my concern. That Dr was meant to be a Dr in this life! 10/10

I have been a client of Dr. Leticia Plumber for several years, since her father retired from his…read moredental practice. Her location is in Pearland in a strip center with plenty of parking. My 1st time going to the office my GPS gave me the blues constantly recalculating. So you don't have this problem I suggest searching for the China Café seafood buffet address, which is 10009 Broadway, Suite 109. I use Dr Plumber for orthodontics, Candid to be exact. I didn't want to use invisiline because they shave a small amount of enamel to align teeth. The staff there have been professional and accommodating. I have received great care and all my questions were answered in detail to my satisfaction providing me enough information to make informed decisions.

1. Front desk needs better communication skills. 2. need…read moremore dental training including dentist and technicians. 3. Needs to be cleaned and has a smell. 4. Needs better equipment for imaging and dental procedures. 5. Lack of attention from dentist, multiple appointments at once feels rushed and slow at the same time. Not that good and here's why: 1. Horrible communication skills between Maxwello, the VA, and patients. It's hard to contact Maxwello by the phone they rarely answers and if you leave a message you will not receive a call back. Been waiting on certain appointments for a few months. When I finally got a hold of the front desk I was told they lost their va contract a month ago. I did not receive a call or text message from them regarding this matter. They think it's not their responsibility to inform patients of loosing their contract with the Va system prior to loosing it. So they can send a mass appointment confirmation text to patients, but not able to inform veteran patients who are waiting for approvals that they are no longer available to veterans. 2. Temporary crowns have falling out fast. This happened multiple times, the fastest was as soon as I got home from appointment didn't eat or drink anything and 1 hr of leaving they fell out. Tried to call but no answer I just returned back to the office with teeth in hand. They reinstalled them but during I was told that I would be charged the next time to reinstall them. huh? 3. The new permanent teeth not correctly placed or aligned incorrectly in mouth feels odd and clicks out of place. Told them a few times was told nothing is wrong. Everyday I need to push on the to get them to click them in place. 4. I spent more time with the technicians than the dentist. I understand that healthcare is a busy industry but the dentist will rush in do something in your mouth really fast and bounce from room to room handling multiple patients at once. The process feels rushed and feels as if the dentist did not have your full attention or focus on your mouth. Update: I went to a different dentist and everything that I stated above was correct. 90% of Dr. Plummers from Maxwello work is bad and will need to be redone. They did not correctly cement my crowns which can lead to cavities and food particles getting stuck. Also Maxwello installed the wrong type of teeth. I was wondering about how weak and misplaced my front teeth felt and it's because Dr. Plummer installed Veneers, which were not what we discussed the plan that was proposed was crowns, I was never was told anything about veneers by Dr Plummer so they are just doing whatever they feel like at Maxwello. My new dentist explained that since I'm a grinder I should have crowns NOT veneers. Dr Plummer should have known this because she made me purchase an expensive night guard for this reason. So beware, My next stop will be the BBB to ensure others will not go through this same mistake.

We found Dr. Jethva and his team when our kids were little and we lived in Pearland. Dr. Jethva is…read moreincredibly knowledgeable and professional, and the staff is thorough, welcoming, and easy to talk to. Even after moving to Houston 16 years ago, we continue to make the drive because this team is absolutely worth it.

Dr Jethva is amazing! His whole staff is kind and very pleasant to work with. Dr Jethva is very…read moregentle with you and has great bedside manner. I highly recommend Cosmetic and Family Dentistry. If you need an extraction he has a great partner "Dr Ghandi" which does amazing work. I had a tooth extracted and a implant and it was done pain free. I would love to say would be back, but I am hoping I only have to go back for my routine cleanings. :D

I been going to here about 15 year! I love it this service is great ! I have went to other Dentist…read moreOffice and they couldn't never complete the service right !

Had a great appointment with Dr. Nav. He is very professional and answered all of my questions in…read moredetail. He is calm and friendly. The office is very clean and the waiting room is cozy with snacks available.

I been going to Dr. Le for over 5 years. I can say he is by far the best dentist I have ever been…read moretoo. His staff is friendly, professional and support Dr. Le same professional, friendly service. You could not ask for a better dentist or dentist office in my option.

Great dentist office from staff to Doctor! Super friendly! No wait time, overall happy patient!…read moreThank you Dr. Rodrigue and staff!

Do Not Use This Dentist! Over Priced And Incompetent! Dental Hygienist Lynn Does The Teeth…read moreCleaning Without Actually Cleaning Your Teeth. She Drills, Grinds And Sands Away The Plaque But Fails To Rinse Your Mouth With Fluoride Or Even Water. No Polishing, No Fluoride Treatment. I Think They Mix Patients Up Because I Only Have 12 Teeth Left In My Mouth Due To Previous Traumatic Experiences With Dentists. They Kept Remarking That They Still Needed To Do The Left And Right Sides. However, My 12 Teeth Are 6 Upper (In The Front) And 6 Lower (In The Front). I Have NO Teeth On Either Side. I Have No Faith Or Trust In This Dentist Or His Staff. I Would Be Loathe To Let Anyone Take A Drill To The Sides Of My Mouth Because It Is Only Gum Tissue And Bone. I Spent $833.00 At This Place And Have NOTHING To Show For It! I Have Filed A Formal Letter Of Complaint With The Texas Board Of Dental Examiners In Austin, Texas. And Still, I Am Now Re-Traumatized By Yet Another Dentist And Now, Have To Try And Find Another Dentist Again. Are There Any Dentists Out There That Actually Became Dentists To Help A Person With Low Self Esteem Because Of Bad Teeth And Revel In Creating A Wonderful Smile?? This Is Not One Of Those Dentists.