My husband and I have been privileged to have Dr Truty as our primary Dr for over 3 years now and…read morewe could not be happier. Dr. Truty is very patient and thorough in providing care. The appointments are never rushed and she takes the time to make sure all issues are addressed and that I'm clear on plan of action. The staff are great as well, especially Annie, they are friendly and helpful and make sure you are not waiting on your appointment. The program at Balanced Physician Care is reasonable and I love having full access to my Dr even after hours. Where else can you text your Dr with a concern on the weekend and get a personal response within an hour? I would not change a thing- the Dr, program and staff all deserve 5 stars

Dr Truty and I have been working together on my complex medical challenges for a few years now…read more She has been so supportive, as well as, her great staff. Treatment by staff is more than fabulous. They don't operate like the majority of practices and I love that! The monthly membership fee is far beyond worth it. I am cared for and heard. My issues are somewhat of a mystery and she has been nothing but patient and kind. I have much confidence in her and her staff. I highly recommend Dr. Truty. Lisa Angel

I am a huge fan of Dr Truty and Balance Physician Care. This program takes insurance and…read morebureaucracy out of your health care decisions. Not only is this a cost effective way to get health care, it is so much better for your overall health and I'm getting the best health care ever. From the yearly tests, regular visits for checks on my chronic conditions to the emergency needs that almost always happen on weekends or evenings, Dr Truty is available. I've never had an issue not get answered within the hour, and that includes nights and weekends. Dr Truty cares deeply for her patients and has availed herself and her practice to ensuring that her patients are getting optimum care.

Hi I had signed up for a monthly membership which at the time I was told before you cancel please…read moremake sure you stick with it for 6 months before you do. When I notified them I would like to cancel, mind you I stuck with the membership for 7 months they still want to charge me for another 90 days that I will not use. Dr. Truty is a good doctor But I don't agree with what I'm being charged, I've never heard of such a policy and won't go back in the future do to this.

Saw Laura M. Triola today. She is absolutely amazing. Please keep her at your office...read more

Great front office. Great place…read more They actually give you what they say they are going to. They try to get you in that day and they usually do if needed. If you call they call you back that day. If you call in a script refill they do it. I have been with Dr Johnson for at least 10 years following him here. I am glad I did.

IMO, Dr Tony Villena is the best family practice physician in Jacksonville Beach - for that matter,…read moreall of Jacksonville! Our family has been very fortunate to have Dr Villena as our primary physician these past 2 years - he is an outstanding medical professional & practitioner, supremely responsive, and genuinely cares about and for his patients! Tony Villena, MD, is a family physician affiliated with Baptist Health who truly enjoys working with his patients to meet their health goals and improve the quality of their lives. Bottom line: if you need a great doctor who will take superb care of you, then select the awesome Dr Tony Villena - you'll be SO GLAD that you did!

I have been coming to the beaches primary care office for a long time. The facility is always very…read moreclean, the staff very helpful and efficient. I like that there are many professionals to see there, so you can USUALLY get into someone quickly if its a semi-emergency. The only thing to watch, and this may be true for many medical practices, is the lab work on yearly wellness visits. For some reason, Mayo tests came through ala carte and cost a fortune the first time. I don't know if that has changed, but I now get a paper script for the bundled tests (CMP, CBC, etc) and take it to Quest.

This is definitely the best medical office that I've been to. I have barely had any waits and the…read morewaiting area is nice and quiet. The nursing staff have been nice and professional. My doctor is the best. I'm dropping a star due to a few factors. It took many months to get off the waitlist and to finally get in the Mayo system. Also, there have been a few new people up front that aren't as cheery or as helpful as others in the past. Finally, I had to see an NP on my last visit that was riding out their days until retirement (pretty much said that) who was completely unprepared for my consultation. I'll drop the rest of the stars and go somewhere else if that happens again. But, I'm holding on to hope and thinking the downward trend is just an anomaly.

My primary care physician retired the end of 2024. I've been doing research, reading reviews, for…read morethe past month or so and found Dr Joseph at Baptist Primary Care Intercoastal West location. I didn't even know this location existed as it is tucked behind other businesses off Beach Boulevard. But I was pleased it was only 6 minutes from my house. Dr Joseph replied to my request to switch my care to her office quickly and I was able to schedule an appointment the following day after submitting the request. When I arrived I was greeted with a friendly welcome by the nice receptionist. I waited roughly 10 minutes to be taken into the exam room where I discussed my current medications with a nurse. Dr Joseph was thorough, discussing all my health concerns and suggesting some lifestyle changes to help lower my cholesterol and lose weight. I left the appointment feeling good about my decision to start seeing Dr Joseph. When I checkout, we scheduled my annual physical in August.

I am submitting this complaint regarding my recent experience with a provider who was going to be…read moreresponsible for completing military paperwork (overseas health screening clearance). Before scheduling the appointment, I made sure it was something they would be able to complete. I came with all required paperwork and the nurse returned the last few pages at the end of the visit, stating it was not required - I then found out it was and we had to bring it back into the office. The provider appeared unfamiliar with the requirements and was unable to correctly complete or sign the forms during the visit. I expected the provider to either have the knowledge necessary to complete it or to seek appropriate guidance if they were uncertain. The paperwork remained incomplete, which caused me weeks of delay (some because of the provider being out on PTO) and created stress and inconvenience. After she got back from PTO, I was asked to reschedule another visit. Which meant another copay and more of my time. I initially understood it would only take a few days. I did state "Do I need to show her where to sign?" to the lady on the phone because I was infuriated. I do apologize for the disrespect but seriously! I ended up finding another civilian provider who was able to complete it the day of visit! I have never had a medical experience like this and I am not usually a confrontational person but the communication between the team in the office is lacking. This was embarrassing! Patients should not experience delays or complications because a provider is unfamiliar with paperwork they are expected to complete. Thank you for your attention to this matter.

The first person to check me in was Not nice at all. Don't go there if you need help. The PAs run…read morethe business and it's a bad experience. They judge you for the medications you are on! Not going Back

Fast, Friendly, and attentive service. The food was hot and delish…read more We will be back soon.

Not only treated my BO but also the cause of the blood pressure which no one did before and taught…read moreme how to prevent Diabetes Heart attack, stroke and renal failure for my well being in the future!!

Dr. Cantrell has been my primary care physician for a few months now and she is literally the…read morekindest, caring, knowledgeable, and best pcp I have ever been to. She truly listens and cares about any concern or question you may have. The office staff is top notch and it is super easy to schedule an appointment. Wait times vary, but to me that doesn't matter when you are receiving the best healthcare possible. They use patient fusion so you can always login and see your medical records, past visit summaries, and you can also make/cancel your appointments on there as well. The office new and is always clean. They have two locations, one at the beach and one off gate parkway at lake mead ave. If you are in need of a doctor who is fab, call Dr Cantrell now!

Dr Cantrell is an amazing doctor. I'm new to area and it was nice to find someone who spends time…read morewith her patients so be prepared to wait. I don't have a lot of major medical issues.If you want a "fast-food" Doctor, she's not of you. She does a full exam and listens. She's located at Southpoint so write down the address when you set up an appointment.

Very knowledgeable and very friendly and always willing to listen to any questions. Never felt…read morerushed and takes the time to explain everything. I have enjoyed being her patient for years and don't intend to change.

She may be a great doctor but front-desk (first impression) is short and almost detached - I called…read moreto find out if they were taking new patients. Response: "No we are not". While that is technically a good response, a preceding "Unfortunately..." or "we are sorry but..." would go a long way to keeping Dr. Reed's reputation. I won't bet on me going there now even if they had openings. Civility, my dear, civility. If you're not happy doing what you are doing, feel free to do something else.